MOZ toolbar not recognising me as signed in
-
Since SEOMoz became MOZ, my toolbar is no longer working. Is this a known issue?
I'm definitely signed into the account (hence this email), but the toolbar still requests login.
Apologies if I'm not the only one to report it.
Robb
-
Wow!! Sorry to hear that. I will follow up this side and let you know if we have seen any similar issues.
On the MozBar - let me know how you get on with version 2.6.
Jon
-
Response was as follows:
Hi Jon
Yes, I have 2.6 installed. I’ve now uninstalled it and wil try again tomorrow.
I also had a lot of problems trying to read, open and reply to this email. Your emails seem to crash outlook in a similar vein that Paypal emails used to: https://www.google.co.uk/search?q=paypal+emails+cause+outlook+to+creash&rlz=1C1LENP_enGB485GB485&oq=paypal+emails+cause+outlook+to+creash&aqs=chrome.0.57.5928j0&sourceid=chrome&ie=UTF-8#rlz=1C1LENP_enGB485GB485&q=paypal+emails+cause+outlook+to+crash&spell=1&sa=X&ei=xNSsUdbZLMW00QXdgYHgDg&ved=0CCsQvwUoAA&bav=on.2,or.r_qf.&bvm=bv.47244034,d.d2k&fp=62ecb0084cfd0724&biw=1600&bih=809 - but only since the change to MOZ.
This email took 25 mins and various freezes and restarts. Screen grab attached.
Robb
-
I'll try Jon. All the Moz forum emails are crashing my outlook every time they arrive. That was part of the response I sent!
-
Hi Robb,
I am sorry - I did not see your reply to my response. Maybe you could re-post in this thread? Sorry you are having trouble.
Jon
-
Jon
I replied to this via email and I'm wondering if you received it? I only ask as the first response was very prompt.
Robb
-
Hey Robb!
Have you updated to the latest version of the MozBar (version 2.60)? We updated the MozBar last week, including a change to authentication. Most browsers will automatically do this for you (typically on a restart) - but you may need to do this manually. We have published some instructions here http://moz.com/help/pro/mozbar
Let me know if this fixes the problem!
Jon
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Find 28 pages (status code 200) on MOZ Pro but 8 on Screaming Frog SEO Spider 11.3
Hi, Does anybody have an idea about this please? I am a newbie, so I am must be doing something wrong. The website: vtcservice-plus.com Thanks
Moz Pro | | ethan30000 -
MOZ Versus HUBSPOT??? If We Discontinue MOZ Subscription and Get HUBSPOT, Anything Lost?
How does Hubspot compare with MOZ? Doe it provide similar features or is the functionality very different? Is Hubspot complementary to MOZ or could it be used as a substitute? If we stopped our MOZ subscription and subscribed to Hubspot would we lose anything? Thanks, Alan
Moz Pro | | Kingalan10 -
MOZ Toolbar 3.0: Can't Find the Meta Description On My Page, Why?
Hey, The new MOZ toolbar is unable to identify the meta description on any of the pages for my doman www.1099pro.com. Is there any reason that someone can see why that would be? The tag should be correct on all pages. Thanks! -Mike
Moz Pro | | Stew2220 -
On Moz and Google analytics are showing high numbers of unknown searches.
Its getting to be 40% to 60%. Clients ask what that is and why Data Not Provided Best answers please and any advice welcome
Moz Pro | | BraveThinking0 -
Moz Pro vs. Moz Analytics
Beta version has been out for awhile. Curious to know what people think of Moz Analytics. Personally, I'm having a hard time making the switch from Pro to Moz Analytics because I'm so used to the navigation and layout of Pro. What does everyone else think of the new Moz Analytics? Advantages? Disadvantages?
Moz Pro | | EEE31 -
Moz Trust
I saw a severe drop in MozTrust for multiple sites I am working on. We have added some links this month, but would be considered 'spammy' or to be low quality. No other links appear to have been lost / removed. If we had some very high quality links before and have added some mid-level links can this be what is causing the drop? From the description on SEOmoz, it seemed to me that trust could only go up as links were added. It appears that I am missing something.
Moz Pro | | DigitalDiameter0 -
Possible to have more then one SEO Moz login / account
We have an SEO Moz subscription and we were wondering if there was a way to setup multiple users attached to that subscription (i.e. separate logins).
Moz Pro | | Panjiva2