How to solve Moz crawl error?
-
I want to crawl one of my eCommerce website. In my google webmaster account, there is not crawl error. But when I want to check crawl by Moz it shows error. I have made this ecommerce site with prestashop. Google still rank up my loacal keywords. Can anybody suggest me by checking Moz crawler error by checking my online shop.
-
Hi there! Kristina from Moz's Help Team here. Thanks for reaching out, and sorry for the trouble!
Unfortunately at this time our crawler isn't compatible with Server Name Indication (SNI), which appears to be in use on your site. In general, SNI is a totally acceptable security configuration, but our crawler simply isn't equipped to be able to handle these settings.
https://www.screencast.com/t/IgysswsFiwn
The good news is that our team has been working hard on a new crawler that will support this configuration and this crawler is currently in its Beta phase. If you're interested in being a part of the beta testing, the link to the sign up page is here: http://goo.gl/forms/LCvL9Ix8JDHfbAvr1. Once you fill out that form, you will automatically be added into the Beta during the next round.
We will be rolling the new crawler out to all of our users once it's out of it's Beta phase, but I don't have an exact timeframe of when that will be at this time as it's still being worked on.
In the meantime, I apologize for the inconvenience and let me know if you have any questions or need any additional clarification.
-Kristina
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
High Fives for new Moz Pro interface
No question - just happy to see the latest changes to Moz Pro - Nice job all around.
Feature Requests | | 7thPowerInc3 -
Even canonical present in my web pages, still moz showing canonical issues.
Even canonical present in my web pages, still moz showing canonical issues. ex : rel="canonical" content="https://www.domain.com/page/">
Feature Requests | | prasad.nueve1 -
Access all crawl tests
How can I see all crawl tests ran in the history of the account? Also, can I get them sent to an email that isn't the primary one on the account? Please advise as I need this historical data ASAP.
Feature Requests | | Brafton-Marketing0 -
Crawl error : 804 https (SSL) error
Hi, I have a crawl error in my report : 804 : HTTPS (SSL) error encountered when requesting page. I check all pages and database to fix wrong url http->https but this one persist. Do you have any ideas, how can i fix it ? Thanks website : https://ilovemypopotin.fr/
Feature Requests | | Sitiodev0 -
Discrepancy in "np" within in my Moz Report?
| Keyword |
Feature Requests | | jessential
| np - /google-structured-data-update/ | In my "New Rankings & Insights | Hill Web Creations" report, while "Google structured data update" moved up significantly, at the same time, "np - /google-structured-data-update/" moved down significantly. Any insights that would offer a deeper understanding of the discrepancy and how to pull both up? If this corresponds with Google Analytics, the "np" Acquisitions > Campaigns > Organic Keywords > "Organic Search Traffic" Report, how is Moz rendering is New Rankings & Insights?0 -
How to reschedule a missed free moz pro walk through with the expert ?
I scheduled a moz pro walk through few days back, but by mistake I chose wrong timings for the same. How Can I rescheduled my free moz pro walk through now ?
Feature Requests | | Anupmehta0 -
Does Moz Pro provide a back link suggestion area for a particular site?
Is there a tool with Moz Pro that offers link suggestions for specific sites?
Feature Requests | | DenisZilberberg0 -
Can Moz Reports Data be exported in Excel
Hi there, The moz reports are exported into PDF at the moment. Is there a way to export the data into excel? Thanks
Feature Requests | | Jacky.Bizcover0