Server Connectivity
-
Hey there
When we go to our webmaster tools there is a orange triangle. The issue is that Google's robot can not access our site.
Does anyone know why this could be?
Thanks!
-
No problem - private message!
-
Thanks guys!. We are checking it..
Kevin, please forgive my ignorance , what is PM?
Cheers!
-
After the first step and Gerd's second step, I would check to see if the dns and/or firewall settings are not the issue (I would also assume that your hosting account is already verified).
If you PM me with the site, I will gladly take a look. Good luck!
-
First stop would be to go to GWMT and then go to "Health -> Fetch as Google" and test the homepage and some public pages.
Have a look at the results provided by GWMT.
-
Hey Kevin,
No we dont...Which would be the next step?
Thanks again
-
Do you have a robots.txt file prohibiting indexing (we can start here).
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Multiple robots.txt files on server
Hi! I have previously hired a developer to put up my site and noticed afterwards that he did not know much about SEO. This lead me to starting to learn myself and applying some changes step by step. One of the things I am currently doing is inserting sitemap reference in robots.txt file (which was not there before). But just now when I wanted to upload the file via FTP to my server I found multiple ones - in different sizes - and I dont know what to do with them? Can I remove them? I have downloaded and opened them and they seem to be 2 textfiles and 2 dupplicates. Names: robots.txt (original dupplicate)
Technical SEO | | mjukhud
robots.txt-Original (original)
robots.txt-NEW (other content)
robots.txt-Working (other content dupplicate) Would really appreciate help and expertise suggestions. Thanks!0 -
Server is taking too long to respond - What does this mean?
A client has 3 sites that he would like for me to look at. Whenever I attempt to on my home internet I get this message: The connection has timed out
Technical SEO | | columbiaseo
The server is taking too long to respond. When I take my iphone off wifi and use AT&T, the site comes up fine. What is going on here?0 -
We are using Hotlink Protection on our server for jpg mostly. What is moz.com address to allow crawl access?
We are using Hotlink Protection on our server for jpg mostly. What is moz.com crawl url address so we can allow it in the list of allowed domains? The reason is that the crawl statistics gives our a ton of 403 Forbidden errors. Thanks.
Technical SEO | | sergeywin10 -
Does server location affect rankings?
Hey guys, I'm just wondering whether you can help me out here. We're considering moving our servers to a new country but are a little hesitant to what - if any - SEO impact it would have on our clients' sites. For instance, if all of our clients are UK-based but their server isn't, would that affect their rank in Google UK? Or is it simply just a case of whether moving a server would affect the site speed or not?
Technical SEO | | Webrevolve0 -
What hosting companies do you use & do you use dedicated servers
I am hoping the community of semoz will help me in deciding what hosting company i should use as there are hundreds of them. I have asked previously about dedicated servers but was shocked to have only received one responce. Recently i have been having nothing but problems with my hosting company so now i am trying to find a UK hosting company that can offer a dedicated server. I would be grateful if people could let me know what companies they use for their sites and if they use managed hosting companies.
Technical SEO | | ClaireH-1848860 -
Moved to a New Server IP Address
Hi, I just upgraded everything, a much faster server. I have significantly improved page load times. I have 2 questions 1. I also upgraded my blog which is a component of the site. I could NOT redirect post-for-post so made single 301 redirect from all pages from the old blog to the root of new blog. I did not care about the old blog, the posts are irrelevant now. Will the massive redirects be a problem? 2. I had some DNS issues and other problems that took me about 24 hours to fix during the transition. The site is up an fully operational. Will I be penalized? If so, how long Thank you,
Technical SEO | | Bucky0 -
Does server location (IP) help with international SEO?
If I have a .com.br domain with all my content in Portuguese, will it make a difference if I host in the US or if I host on a server in Brazil? I thought I had the answer to this from Rand in one of his Whiteboard Fridays a while back where he said hosting in the target country would help, but the lady who did the international SEO presentation in MozCon 2011 said any SEO who says this helps doesn't know international SEO. Can anybody point me to a case study on this? I have US and Brazilian dedicated servers but I'd prefer to get rid of the Brazil server expense.
Technical SEO | | jargomang0 -
Can anyone recommend a good UK service provider for Dedicated Servers?
Hi, we have just had a shocking experience moving from shared hosting to a dedicated server with a very large service provider. Our website slowed down, the server has been down more times than up so we have moved back to shared hosting until we can find a supplier that can deliver. nightmare!! If anyone can recommend a good company it would be appreciated. Thanks
Technical SEO | | SGIMarketing1