Google having trouble accessing my site
-
Hi google is having problem accessing my site. each day it is bringing up access denied errors and when i have checked what this means i have the following
Access denied errors
In general, Google discovers content by following links from one page to another. To crawl a page, Googlebot must be able to access it. If you’re seeing unexpected Access Denied errors, it may be for the following reasons:
- Googlebot couldn’t access a URL on your site because your site requires users to log in to view all or some of your content. (Tip: You can get around this by removing this requirement for user-agent Googlebot.)
- Your robots.txt file is blocking Google from accessing your whole site or individual URLs or directories.
- Test that your robots.txt is working as expected. The Test robots.txt tool lets you see exactly how Googlebot will interpret the contents of your robots.txt file. The Google user-agent is Googlebot. (How to verify that a user-agent really is Googlebot.)
- The Fetch as Google tool helps you understand exactly how your site appears to Googlebot. This can be very useful when troubleshooting problems with your site's content or discoverability in search results.
- Your server requires users to authenticate using a proxy, or your hosting provider may be blocking Google from accessing your site.
Now i have contacted my hosting company who said there is not a problem but said to read the following page http://www.tmdhosting.com/kb/technical-questions/other/robots-txt-file-to-improve-the-way-search-bots-crawl/
i have read it and as far as i can see i have my file set up right which is listed below. they said if i still have problems then i need to contact google. can anyone please give me advice on what to do. the errors are responce code 403
User-agent: *
Disallow: /administrator/
Disallow: /cache/
Disallow: /components/
Disallow: /includes/
Disallow: /installation/
Disallow: /language/
Disallow: /libraries/
Disallow: /media/
Disallow: /modules/
Disallow: /plugins/
Disallow: /templates/
Disallow: /tmp/
Disallow: /xmlrpc/
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Some of my website urls are not getting indexed while checking (site: domain) in google
Some of my website urls are not getting indexed while checking (site: domain) in google
Technical SEO | | nlogix0 -
Googlebot cannot access your site
Hello, I have a website http://www.fivestarstoneinc.com/ and earlier today I got an emil from webmaster tools saying "Googlebot cannot access your site" Wondering what the problem could be and how to fix it.
Technical SEO | | Rank-and-Grow0 -
Mobile site ranking instead of/as well as desktop site in desktop SERPS
I have just noticed that the mobile version of my site is sometimes ranking in the desktop serps either instead of as well as the desktop site. It is not something that I have noticed in the past as it doesn't happen with the keywords that I track, which are highly competitive. It is happening for results that include our brand name, e.g '[brand name][search term]'. The mobile site is served with mobile optimised content from another URL. e.g wwww.domain.com/productpage redirects to m.domain.com/productpage for mobile. Sometimes I am only seen the mobile URL in the desktop SERPS, other times I am seeing both the desktop and mobile URL for the same product. My understanding is that the mobile URL should not be ranking at all in desktop SERPS, could we be being penalised for either bad redirects or duplicate content? Any ideas as to how I could further diagnose and solve the problem if you do believe that it could be harming rankings?
Technical SEO | | pugh0 -
Site Blacklisted
Good morning. Just done my WMT ritual morning check and one of my sites has been blacklisted for malware. It's a wordpress site - I've run various scans, e.g. http://sitecheck.sucuri.net/scanner/ and also installed wordfence and scanned with that and wordfence produced some offending files which I have now deleted. I've also installed website defender in the hope that it wont happen again. I'm pretty good with staying on top of updates and rarely let a few days pass without upgrading new version of wordpress or plugins etc. I've also checked my users to make sure no new admins or anything and also changes passwords. I've asked for a review from Google and just wondered how long these reviews take? Also, has anybody got any advice, is there anything else I should be doing? Thanks
Technical SEO | | littlesthobo0 -
Link to Articles for news sites in Google SERPs
I'm trying to figure out why when I search for "international news" or "world news", for example, some sites in the SERPs have links to news articles, while others don't. For "international news", result of Fox News and New York Times have links to articles, while CNN (the top result), only have sitelinks. I would appreciate any theories on why this happens. Thanks.
Technical SEO | | seoFan210 -
301 redirects tanked our site on google - what now?
We had several hundred old pages on the site with duplicate content and new pages with fresh info on the same topics. So I redirected the old pages to the new pages. Next day, plop, we're dumped off google for almost every keyword. Dang I thought they didn't want duplicate content and old funky pages. What did I do wrong and what can I do to fix it? Thanks so much for anyone who can share their expertise. Jean
Technical SEO | | JeanYates0 -
Sitemaps for Google
In Google Webmaster Central, if a URL is reported in your site map as 404 (Not found), I'm assuming Google will automatically clean it up and that the next time we generate a sitemap, it won't include the 404 URL. Is this true? Do we need to comb through our sitemap files and remove the 404 pages Google finds, our will it "automagically" be cleaned up by Google's next crawl of our site?
Technical SEO | | Prospector-Plastics0
