HTTP 500 Internal Server Error, Need help

[Vmezoz]

Hi,

For a few days know google crawlers have been getting 500 errors from our dedicated server whenever they try to crawl the site. Using the "Fetch as Google" tool  under health in webmaster tools, I get "Unreachable page" every time I fetch the homepage. Here is exactly what the google crawler is getting:

<code>HTTP/1.1 500 Internal Server Error
Date: Fri, 21 Jun 2013 19:52:27 GMT
Server: Apache/2.2.15 (CentOS)
X-Powered-By: PHP/5.3.3
X-Pingback: [http://www.communityadvocate.com/xmlrpc.php](http://www.communityadvocate.com/xmlrpc.php)
Connection: close
Transfer-Encoding: chunked
Content-Type: text/html; charset=UTF-8

http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

My url is [http://www.communityadvocate.com](http://www.communityadvocate.com/)</code> 

and here's the screenshot from Goolge webmater http://screencast.com/t/FoWvqRRtmoEQ

How can i fix that?

Thank you

[WesleySmits]

Check your .htaccess file to see if something is going wrong there.
Another possibility could be that you did something wrong in the robots.txt file.

It could also be a server issue but since we users can see the page just fine i'm thinking it's either the .htaccess or robots.txt file.

Let me know if you fix it and if not i'll try to help some more.

[AlanMosley]

I crawled the first 1,000 links on your site and did not come across any 500 errors, I did find you have a huge amount f un-necessary redirects, also a lot of pages with more then one canonical tag in them.

I would suggest that the 500 errors are either on pages I did not crawl or are intermittent, if intermittent then it is probably the server

[Francisco_Meza]

I am not a programmer, but I'll give my best to answer.

1. Check your .htaccess. Your site shouldn't suddenly be giving 500 errors out of nowhere.

2) Maybe it's the settings on the server. Did you just move the site? If so, do a little more digging into what the problem could be. Your programmer can take care of this. If you are with Rackspace, contact them via Chat and they can help you out.