Page not being indexed or crawled and no idea why!
-
Hi everyone,
There are a few pages on our website that aren't being indexed right now on Google and I'm not quite sure why. A little background:
We are an IT training and management training company and we have locations/classrooms around the US. To better our search rankings and overall visibility, we made some changes to the on page content, URL structure, etc. Let's take our Washington DC location for example. The old address was:
http://www2.learningtree.com/htfu/location.aspx?id=uswd44
And the new one is:
http://www2.learningtree.com/htfu/uswd44/reston/it-and-management-training
All of the SEO changes aren't live yet, so just bear with me. My question really regards why the first URL is still being indexed and crawled and showing fine in the search results and the second one (which we want to show) is not. Changes have been live for around a month now - plenty of time to at least be indexed.
In fact, we don't want the first URL to be showing anymore, we'd like the second URL type to be showing across the board. Also, when I type into Google site:http://www2.learningtree.com/htfu/uswd44/reston/it-and-management-training I'm getting a message that Google can't read the page because of the robots.txt file. But, we have no robots.txt file. I've been told by our web guys that the two pages are exactly the same. I was also told that we've put in an order to have all those old links 301 redirected to the new ones. But still, I'm perplexed as to why these pages are not being indexed or crawled - even manually submitted it into Webmaster tools.
So, why is Google still recognizing the old URLs and why are they still showing in the index/search results?
And, why is Google saying "A description for this result is not available because of this site's robots.txt"
Thanks in advance!
- Pedram
-
Hi Mike,
Thanks for the reply. I'm out of the country right now, so reply might be somewhat slow.
Yes, we have links to the pages on our sitemaps and I have done fetch requests. I did a check now and it seems that the niched "New York" page is being crawled now. Might have been a time issue as you suggested. But, our DC page still isn't being crawled. I'll check up on it periodically and see the progress. I really appreciate your suggestions - it's already helping. Thank you!
-
It possibly just hasn't been long enough for the spiders to re-crawl everything yet. Have you done a fetch request in Webmaster Tools for the page and/or site to see if you can jumpstart things a little? Its also possible that the spiders haven't found a path to it yet. Do you have enough (or any) pages linking into that second page that isn't being indexed yet?
-
Hi Mike,
As a follow up, I forwarded your suggestions to our Webmasters. The adjusted the robots.txt and now reads this, which I think still might cause issues and am not 100% sure why this is:
User-agent: * Allow: /htfu/ Disallow: /htfu/app_data/ Disallow: /htfu/bin/ Disallow: /htfu/PrecompiledApp.config Disallow: /htfu/web.config Disallow: / Now, this page is being indexed: http://www2.learningtree.com/htfu/uswd74/alexandria/it-and-management-training But, a more niched page still isn't being indexed: http://www2.learningtree.com/htfu/usny27/new-york/sharepoint-training Suggestions? -
The pages in question don't have any Meta Robots Tags on them. So once the Disallow in Robots.txt is gone and you do a fetch request in Webmaster Tools, the page should get crawled and indexed fine. If you don't have a Meta Robots Tag, the spiders consider it Index,Follow. Personally I prefer to include the index, follow tag anyway even if it isn't 100% necessary.
-
Thanks, Mike. That was incredibly helpful. See, I did click the link on the SERP when I did the "site" search on Google, but I was thinking it was a mistake. Are you able to see the disallow robot on the source code?
-
Your Robots.txt (which can be found at http://www2.learningtree.com/robots.txt) does in fact have Disallow: /htfu/ which would be blocking http://www2.learningtree.com**/htfu/**uswd44/reston/it-and-management-training from being crawled. While your old page is also technically blocked, it has been around longer and would already have been cached so will still appear in the SERPs.... the bots just won't be able to see changes made to it because they can't crawl it.
You need to fix the disallow so the bots can crawl your site correctly and you should 301 your old page to the new one.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Link with Anchor to header of the page: Keyword is ranking
I saw something interesting this week. I am doing research and spec-ing out a content page we are creating and one of our competitors "office Depot" on their phone repair page create exact match keywords that lead to an anchor that took you to the header of that pages. They were ranking first for all of those keywords with little to no links Thier strategy is the more local long tail that includes "near me" Have you guys ever seen this
White Hat / Black Hat SEO | | uBreakiFix
this is the URL: https://www.officedepot.com/a/content/customer-service/samedayrepair/ They are ranking for these keywords ( Top 3 nationally ) iphone 6 repair near me iphone 7 repair near me I am assuming that this is both due to their PA and DA authority shifting the authority to itself, but it does not make sense how they are lacking in a lot of SEO low-hanging fruits like H1/H2 keyword saturation, URL, Title Tag within this content page....Anyone up for discussing this?0 -
Having a Size Chart and Personalization Descriptions on each page - Duplicate Content?
Hi everyone, I am coding a Shopify Store theme currently and we want to show customers the size comparisons and personalization options for each product. It will be a great UX addition since it is the number one & two things asked via customer support. But my only concern is that Google might flag it as duplicate content since it will be visible on each product page. What are your thoughts and/or suggestions? Thank you so much in advance.
White Hat / Black Hat SEO | | MadeByBrew0 -
Will Removing My Keyword from Breadcrumb Title to Simplify UI Hurt Page SEO?
Working on the UI of a new site and I would like to simplify the breadcrumbs so they do not take up as much space. They will still communicate the same message to user. See example below: Before: Home > Widget Dealers > Tennessee > Nashville After: Home > Dealers > Tennessee > Nashville The page title and/or menu item would still be "Widget Dealers". So my question is, if I remove the keyword "Widget" only from the breadcrumb could that hurt me in any way?
White Hat / Black Hat SEO | | the-coopersmith1 -
Where is the rule here that forces any home page URLs that include several versions of explicit page name references, such as default.htm or index.html, to redirect to the canonical homepage?
RewriteRule ^search/([a-zA-Z0-9,-]+)/sort-([a-z0-9-]+)/(1)?$ /search/$1/sort-$2 [R=301]
White Hat / Black Hat SEO | | esiow2013
RewriteRule ^search/([a-zA-Z0-9,-]+)/sort-([a-z0-9-]+)((/)([0-9]+))?$ index.php?cmd=search&q=$1&page=$5&sort=$2 [L]
RewriteRule ^search/([a-zA-Z0-9,-]+)/(1)?$ /search/$1 [R=301]
RewriteRule ^search/([a-zA-Z0-9,-]+)((/)([0-9]+))?$ index.php?cmd=search&q=$1&page=$4 [L]
RewriteRule ^([r|R])-([0-9]+)((-)([0-9a-zA-Z-]+))?$ index.php?cmd=propertyPage&id=$2&group=1 [L]
RewriteRule ^([s|S])-([0-9]+)((-)([0-9a-zA-Z-]+))?$ index.php?cmd=propertyPage&id=$2&group=2 [L]
RewriteRule ^reset-password$ index.php?cmd=retrievePassword [L]
RewriteRule ^reset-password/([0-9]+)/([a-zA-Z0-9]+)$ index.php?cmd=retrievePassword&act=retrievePasswordConfirm&code=$1&key=$2 [L]
RewriteRule ^map-page.php$ index.php?cmd=mapPage [L]
RewriteRule ^advertise.php$ index.php?cmd=advertiseWithUs [L]
RewriteRule ^my-account.php$ index.php?cmd=protectedMyAccount [L]
RewriteRule ^bookmarked-properties(/((R|S)-([0-9]+)))?$ index.php?cmd=protectedBookmarkedProperties&id=$2 [L]
RewriteRule ^bookmarked-properties/([0-9]+)$ index.php?cmd=protectedBookmarkedProperties&page=$1 [L]
RewriteRule ^bookmarked-properties/delete/([0-9,]+)$ index.php?cmd=protectedBookmarkedProperties&act=protectedBookmarkedProperties_delete&id=$1 [L]
RewriteRule ^register.php$ index.php?cmd=register [L]
RewriteRule ^about-us.php$ index.php?cmd=aboutUs [L]
RewriteRule ^news(/([0-9]+)(.*))?$ index.php?cmd=news&id=$2&title=$3 [L]
RewriteRule ^registration/confirm/key=([a-zA-Z0-9]{150})/code=([a-zA-Z0-9]{5})$ index.php?cmd=register&act=registerConfirm&key=$1&code=$2 [L]
RewriteRule ^terms-and-conditions.php$ index.php?cmd=termsAndConditions [L]
RewriteRule ^privacy-policy.php$ index.php?cmd=privacyPolicy [L]
RewriteRule ^contact-us.php$ index.php?cmd=contactUs [L]
RewriteRule ^sitemap.php$ index.php?cmd=siteMap [L]
RewriteRule ^members/login.php$ login.php [L]
RewriteRule ^rss$ index.php?cmd=rss [L]
RewriteRule ^resources.php$ index.php?cmd=links [L]
RewriteRule ^links.php$ /resources.php [R=301]
RewriteRule ^resources2.php$ index.php?cmd=links2 [L]
RewriteRule ^results.php$ index.php?cmd=results [L]
RewriteRule ^residential-properties((/)([0-9]+))?$ index.php?cmd=divisionsRoot&mainDivision=1&page=$3 [L]
RewriteRule ^commercial-properties((/)([0-9]+))?$ index.php?cmd=divisionsRoot&mainDivision=2&page=$3 [L]
RewriteRule ^short-term-rentals((/)([0-9]+))?$ index.php?cmd=divisionsRoot&mainDivision=1&str=1&page=$3 [L]
RewriteRule ^buy((/)([0-9]+))?$ index.php?cmd=divisionsRoot&group=2&page=$3 [L]
RewriteRule ^rent((/)([0-9]+))?$ index.php?cmd=divisionsRoot&group=1&page=$3 [L]
RewriteRule ^short-term-rentals/([a-z_-]+)/sort-([a-z0-9-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&mainDivision=1&country=$1&str=1&sort=$2&page=$5 [L]
RewriteRule ^short-term-rentals/([a-z_-]+)/([a-z_-]+)/([a-z_-]+)/sort-([a-z0-9-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&mainDivision=1&country=$1®ion=$2&city=$3&str=1&sort=$4&page=$7 [L]
RewriteRule ^short-term-rentals/([a-z_-]+)/([a-z_-]+)/([a-z_-]+)/([a-z_-]+)/sort-([a-z0-9-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&mainDivision=1&country=$1®ion=$2&city=$3&area=$4&str=1&sort=$5&page=$8 [L]
RewriteRule ^short-term-rentals/([a-z_-]+)/([a-z_-]+)/([a-z_-]+)/([a-z_-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&mainDivision=1&country=$1®ion=$2&city=$3&area=$4&str=1&page=$7 [L]
RewriteRule ^short-term-rentals/([a-z_-]+)/([a-z_-]+)/([a-z_-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&mainDivision=1&country=$1®ion=$2&city=$3&str=1&page=$6 [L]
RewriteRule ^short-term-rentals/([a-z_-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&mainDivision=1&country=$1&str=1&page=$4 [L]
RewriteRule ^rent/residential-properties/([a-z()-]+)/([a-z()-]+)/([a-z()-]+)/([a-z,()0-9-]+)/sort-([a-z0-9-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&mainDivision=1&country=$1®ion=$2&city=$3&area=$4&sort=$5&group=1&page=$8 [L]
RewriteRule ^buy/residential-properties/([a-z()-]+)/([a-z()-]+)/([a-z()-]+)/([a-z,()0-9-]+)/sort-([a-z0-9-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&mainDivision=1&country=$1®ion=$2&city=$3&area=$4&sort=$5&group=2&page=$8 [L]
RewriteRule ^lease/commercial-properties/([a-z()-]+)/([a-z()-]+)/([a-z()-]+)/([a-z,()0-9-]+)/sort-([a-z0-9-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&mainDivision=2&country=$1®ion=$2&city=$3&area=$4&sort=$5&group=1&page=$8 [L]
RewriteRule ^buy/commercial-properties/([a-z()-]+)/([a-z()-]+)/([a-z()-]+)/([a-z,()0-9-]+)/sort-([a-z0-9-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&mainDivision=2&country=$1®ion=$2&city=$3&area=$4&sort=$5&group=2&page=$8 [L]
RewriteRule ^rent/residential-properties/([a-z_-]+)/sort-([a-z0-9-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&mainDivision=1&country=$1&sort=$2&group=1&page=$5 [L]
RewriteRule ^buy/residential-properties/([a-z_-]+)/sort-([a-z0-9-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&mainDivision=1&country=$1&sort=$2&group=2&page=$5 [L]
RewriteRule ^lease/commercial-properties/([a-z_-]+)/sort-([a-z0-9-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&mainDivision=2&country=$1&sort=$2&group=1&page=$5 [L]
RewriteRule ^buy/commercial-properties/([a-z_-]+)/sort-([a-z0-9-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&mainDivision=2&country=$1&sort=$2&group=2&page=$5 [L]
RewriteRule ^rent/residential-properties/([a-z_-]+)/([a-z()-]+)/([a-z()-]+)/([a-z,()0-9_-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&mainDivision=1&country=$1®ion=$2&city=$3&area=$4&group=1&page=$7 [L]
RewriteRule ^buy/residential-properties/([a-z_-]+)/([a-z()-]+)/([a-z()-]+)/([a-z,()0-9_-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&mainDivision=1&country=$1®ion=$2&city=$3&area=$4&group=2&page=$7 [L]
RewriteRule ^lease/commercial-properties/([a-z_-]+)/([a-z()-]+)/([a-z()-]+)/([a-z,()0-9_-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&mainDivision=2&country=$1®ion=$2&city=$3&area=$4&group=1&page=$7 [L]
RewriteRule ^buy/commercial-properties/([a-z_-]+)/([a-z()-]+)/([a-z()-]+)/([a-z,()0-9_-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&mainDivision=2&country=$1®ion=$2&city=$3&area=$4&group=2&page=$7 [L]
RewriteRule ^rent/residential-properties/([a-z_-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&mainDivision=1&country=$1&group=1&page=$4 [L]
RewriteRule ^buy/residential-properties/([a-z_-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&mainDivision=1&country=$1&group=2&page=$4 [L]
RewriteRule ^lease/commercial-properties/([a-z_-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&mainDivision=2&country=$1&group=1&page=$4 [L]
RewriteRule ^buy/commercial-properties/([a-z_-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&mainDivision=2&country=$1&group=2&page=$4 [L]
RewriteRule ^rent/residential-properties/([a-z,-]+)/([a-z()-]+)/([a-z()-]+)/([a-z()-]+)/([a-z,()0-9_-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&mainDivision=1&country=$2®ion=$3&city=$4&area=$5&category=$1&group=1&page=$8 [L]
RewriteRule ^buy/residential-properties/([a-z,-]+)/([a-z()-]+)/([a-z()-]+)/([a-z()-]+)/([a-z,()0-9_-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&mainDivision=1&country=$2®ion=$3&city=$4&area=$5&category=$1&group=2&page=$8 [L]
RewriteRule ^lease/commercial-properties/([a-z,-]+)/([a-z()-]+)/([a-z()-]+)/([a-z()-]+)/([a-z,()0-9_-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&mainDivision=2&country=$2®ion=$3&city=$4&area=$5&category=$1&group=1&page=$8 [L]
RewriteRule ^buy/commercial-properties/([a-z,-]+)/([a-z()-]+)/([a-z()-]+)/([a-z()-]+)/([a-z,()0-9_-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&mainDivision=2&country=$2®ion=$3&city=$4&area=$5&category=$1&group=2&page=$8 [L]
RewriteRule ^rent/residential-properties/([a-z,-]+)/([a-z()-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&mainDivision=1&country=$2&category=$1&group=1&page=$5 [L]
RewriteRule ^buy/residential-properties/([a-z,-]+)/([a-z()-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&mainDivision=1&country=$2&category=$1&group=2&page=$5 [L]
RewriteRule ^lease/commercial-properties/([a-z,-]+)/([a-z()-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&mainDivision=2&country=$2&category=$1&group=1&page=$5 [L]
RewriteRule ^buy/commercial-properties/([a-z,-]+)/([a-z()-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&mainDivision=2&country=$2&category=$1&group=2&page=$5 [L]
RewriteRule ^rent/([a-z,-]+)/([a-z()-]+)/([a-z()-]+)/([a-z()-]+)/([a-z()0-9_-]+)/sort-([a-z0-9-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&group=1&country=$2®ion=$3&city=$4&area=$5&category=$1&sort=$6&page=$9 [L]
RewriteRule ^buy/([a-z,-]+)/([a-z()-]+)/([a-z()-]+)/([a-z()-]+)/([a-z()0-9_-]+)/sort-([a-z0-9-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&group=2&country=$2®ion=$3&city=$4&area=$5&category=$1&sort=$6&page=$9 [L]
RewriteRule ^rent/([a-z,-]+)/([a-z()-]+)/([a-z()-]+)/([a-z()-]+)/sort-([a-z0-9-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&group=1&country=$2®ion=$3&city=$4&category=$1&sort=$5&page=$8 [L]
RewriteRule ^buy/([a-z,-]+)/([a-z()-]+)/([a-z()-]+)/([a-z()-]+)/sort-([a-z0-9-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&group=2&country=$2®ion=$3&city=$4&category=$1&sort=$5&page=$8 [L]
RewriteRule ^rent/([a-z,-]+)/([a-z()-]+)/([a-z()-]+)/([a-z()-]+)/([a-z()-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&group=1&country=$2®ion=$3&city=$4&area=$5&category=$1&page=$8 [L]
RewriteRule ^buy/([a-z,-]+)/([a-z()-]+)/([a-z()-]+)/([a-z()-]+)/([a-z()-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&group=2&country=$2®ion=$3&city=$4&area=$5&category=$1&page=$8 [L]
RewriteRule ^rent/([a-z,-]+)/([a-z()-]+)/([a-z()-]+)/([a-z()-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&group=1&country=$2®ion=$3&city=$4&category=$1&page=$7 [L]
RewriteRule ^buy/([a-z,-]+)/([a-z()-]+)/([a-z()-]+)/([a-z()-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&group=2&country=$2®ion=$3&city=$4&category=$1&page=$7 [L]
RewriteRule ^rent/([a-z,-]+)/([a-z()-]+)/sort-([a-z0-9-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&group=1&country=$2&category=$1&sort=$3&page=$6 [L]
RewriteRule ^buy/([a-z,-]+)/([a-z()-]+)/sort-([a-z0-9-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&group=2&country=$2&category=$1&sort=$3&page=$6 [L]
RewriteRule ^rent/([a-z,-]+)/([a-z()-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&group=1&country=$2&category=$1&page=$5 [L]
RewriteRule ^buy/([a-z,-]+)/([a-z()-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain&group=2&country=$2&category=$1&page=$5 [L]
RewriteRule ^rent/([a-z()-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain_categories&mainDivision=1&country=$1&group=1&page=$4 [L]
RewriteRule ^buy/([a-z()-]+)((/)([0-9]+))?$ index.php?cmd=divisionsMain_categories&mainDivision=1&country=$1&group=2&page=$4 [L]0 -
Can a Page Title be all UPPER CASE?
My clients wants to use UPPER CASE for all his page titles. Is this okay? Does Google react badly to this?
White Hat / Black Hat SEO | | petewinter0 -
Would the same template landing page (placed on 50+ targeted domains) help or hurt my ranking?
Scenario: Company ABC has 50 related domains that are being forwarding to the main company URL. Q1: Would there be SEO value by creating a template landing page for each domain that includes product info, photos and keyword links to the main URL? Q2: If all 50+ landing pages were the same, would that penalize the main site due to duplicate content?
White Hat / Black Hat SEO | | brianmeert0 -
My page rank dropped by 20 places 1 day before it was cached....any connection?
Hi I've been rather silly and been linking out to other websites for reciprical links. I added about 20 and just discovered some were bad neigbourhoods. On Sunday my rankings tanked but the page was only cached the following day on the Monday. Just wondering if there is any connection. I genuinely did not know that linking out could was bad and have removed all reciprical links as a precaution.
White Hat / Black Hat SEO | | BelfastSEO0 -
For traffic sent by the search engines, how much personalization/customization is allowed on a page if any?
If I want to better target my audience so I would like to be able to address the exact query string coming from the search engine. I'd also like to add relevant sections to the site based in the geo area they live in. Can I customize a small portion of the page to fit my visitors search query and geo area per the IP address? How much can I change a web page to better fit a user and still be within the search engine's guidelines?
White Hat / Black Hat SEO | | Thos0030