All my campaigns have gone!!!
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I have just logged into my account and all my campaigns has gone, is there a direct way to contact Moz???
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Hi folks! For people who are wondering what the answer here is, I grabbed this from our FAQ post we recently published: http://moz.com/community/q/trending-bugs-in-moz-analytics
Where did my Campaigns Go?
Whenever your account is suspended, your campaigns are archived. The good news is that reviving archived accounts is really simple.Go to your Campaigns section: http://pro.moz.com/campaigns
At the top of the page there is a "Archived Campaigns" Tab, give it a click.
From here, you should easily be able to "activate" your campaigns. -
Hi John,
Thanks for the question! It looks like Abe's gotten you taken care. Let us know if there's anything else you need and have a good one!
Best,
Sam
Moz Helpster -
Hi Letty, thank you i will email them, i couldn't find their email anywhere
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You can always contact moz via email, they are really quick in responding. http://moz.com/help
But I had the a similar experience yesterday. 4 campaigns completely gone, the creditcard billing was overdue. I renewed, but I couldn't see any campaign, I tried to add 3 new ones also didn't work.
I logged off and the next day - logged on and it was all fixed, could see the old campaigns and 1 of the 3 new which I tried to start up again. Because it could be related to your account you can always contact directly via http://moz.com/help/contact
I think it will fix it quite easily as I didn't even had to email. But I saw my campaigns back withing 24 hours.
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