OSE Export very slow
-
Anyone else having issues with Open Site Explorer? Been trying to export a backlink report for a website for the past 2 hours (the grey bar has been going that long). The site only has 1937 backlinks!!
-
Woops! Keri's right - I read that response "Thanks for the reply, customer services." and thought that you meant you received an answer via email. I made an assumption there. Sorry!
Anyways, can you please send us an email by going here and following the instructions under the search bars? http://moz.com/help/contact. It sounds like there's enough issues here that we should look into each one one-by-one. Again, I'm sorry for misreading your post earlier.
-
Carl,
Aaron really didn't mean it that way. Our help desk has had higher number of tickets lately, and he skimmed, saw the thanks, and thought everything was OK. I'll have him come back and make sure this gets the proper attention. My sincere apologies for the mixup.
Keri
-
So you have time to respond with sarcasm but can't be bothered to address the issues I raise? Nice.
-
Great to hear! Thanks for letting us know.
-
Thanks for the reply, customer services. I didn't mark it as product support for the fun of it
-
Finally finished and returned an empty report!! Does anything around here work!! If it's not OSE breaking, it's moz analytics not working with G+, keep forgetting Twitter info, cookie problems with chrome etc
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Discrepancies between google search console and OSE
Hi google search console is showing root linking domains at 297 but OSE only shows 19 This was highlighted because OSE dropped from 50 to 19 since last scan Regards Paul
Link Explorer | | phes0 -
Moz OSE not working
Open Site Explorer doesn't seem to be working for me. Any one else got the same?
Link Explorer | | seoman100 -
Exportable Bulk PA Analysis for Entire Site?
Is there a way to run a report through Moz's Open Site Explorer to produce an MS Excel or Google Sheets spreadsheet showing Page Authority (PA) for all the individual pages on my site?
Link Explorer | | micromano0 -
Can you compare social profiles (FB, Twitter, Instagram, Linkedin) for sites - in a similar way you can compare sites using OSE
Can you compare social profiles (FB, Twitter, Instagram, Linkedin) for competitors sites - in a similar way to how you can compare sites stats - (DA, PA, Backlinks etc) using OSE's compare tool?
Link Explorer | | mike8780 -
Why does OSE show different link equity for homepage with and without trailing slash?
Hi all, I am working with a developer who believes OSE (Open Site Explorer) is flawed. His reasoning is that OSE shows completely different link equity and domain authority for these two URLs [company name is purposely withheld]: http://www.mydomain.com/us/ and http://www.mydomain.com/us NOTE: http://www.mydomain.com/us has been properly 301-redirecting to http://www.mydomain.com/us/ for years. The developer's argument is that the URL that is being 301-redirected shouldn't have any link equity at all, therefore OSE is flawed. Here is the response I would like to give him. Please feel free to poke holes, provide feedback or flat out correct me if I am wrong: Dear inquisitive developer, Any URL that is being linked to by another site that has link equity will get link equity passed to it. This is true even if the URL is a page that doesn't exist. What it can't do (if it doesn't exist) is then pass that link equity on to another page. Moz's OSE is showing separate link equity for the two versions of this URL because other sites have linked to both versions. The fact that one 301-redirects to the other is good and ensures that link equity from one is passing to the preferred URL. The 301-redirect does not, however, remove link equity from the first URL, but rather passes the existing link equity from one to the other. Consequently, Moz's OSE is not flawed, but rather is displaying the link equity of one URL that is benefiting the other via a 301-redirect. Sincerely, Dana
Link Explorer | | danatanseo3 -
Confused about the link metrics showing up in MOZ & OSE
For my campaign "itelligence Applications" which is for site itelligencegroup.com/uk/ - MOZ seems to be giving me different stats on links, depending on which tab I look it in the Link Analysis section. Then when I look at OSE, the numbers are totally different again, not just a little bit different. Example: In MOZ Link Analysis, on the "inbound links" tab, it says there are 129 Root Domains and 6832 Total External Inbound Links. If I then look at the Competitive Metrics screen, it says there are 46,284 external followed links and 240 total linking root domains. If I then go to OSE for the same site, it says there are 14 Root Domains and 686 total links. I have no idea why these numbers vary so much or how to even report them to my client. Am I missing something here? Any help would be gratefully received! Maureen
Link Explorer | | mfrgolfgti0 -
OSE Advanced Reports - behaving inconsistently
Yesterday, there was an error message on the Advanced Reports tab in OSE: "Oops! It looks like our system is temporarily down. Please check back soon." That cleared up after a couple of hours. After that, I ran an Advanced Report that I run on occasion, and it only returned 3500 links, whereas it normally returns around 23K. Since then, I've run the same report 9 times in total over the course of about 1 day, and each time the number of links keeps increasing. 3500, 10150, 21550, 25400, 28650, 35450, 37400, 38200, 50375. I'm wondering what is happening? I want to do some evaluating of my backlinks, however I'd prefer to work on a "complete" list of links and the number of links keeps going up, when generating reports using the same criteria. When can I expect Advanced Reports to be "stable" where it's producing roughly the same number of links? Also, I opened up a support ticket on this with Moz.com over 24 hours ago, and haven't received any response. I've updated the ticket 2 times now, but no response. Disappointing they are not responding to support tickets. Thanks.
Link Explorer | | azonetwork1 -
OSE unavailable and Rank Tracker not refreshing
I tried to submit a help ticket, but the help tickets also are not working! OSE for at least the last 12 hours has been returning Unavailable. Also, Rank Tracker never updates and just endlessly spins. Can someone shed some light on the issue and when the solution will be implemented? Thank you
Link Explorer | | DJ1231