Subdomain tracking in GA
-
Hi Moz community. Wonder if you could help us out with a baffling Analytics issue.
Are there any reasons why the _setDomainName() function in Google Analytics wouldn't track across subdomains correctly? We have been seeing visits to a subdomain come up as referral traffic, even after implementing the right tracking code.
Would be interested to hear everyone's thoughts on this. Thanks in advance.
-
If you have set it up correctly to track across subdomains a common cause of subdomain referrers is if you have pages that don't have the GA code on. When a visitors lands on one of these then navigates to a page that is tracked their referrer will be the subdomain.
Also check the tracking across subdomains is working by using the “Navigation Summary” to make sure there are visits that show “Next page” as a different subdomain.
Lastly there will always be some but as long as it is less than 5% of all referrers it is probably just the fact that web analytics tools are never perfect.
Hope that helps?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Track conversion from paypal express/Apple pay
Hi All, Is there any way to track apple pay conversion or paypal express conversion in Google Analytics? Thanks
Reporting & Analytics | | Alick3000 -
Implemented Enhance Ecommerce but Event tracking showing double
Hi, Today i have implemented Enhance Ecommerce with GTM everything working fine but in google analytic > Behavior > Events here all events figure i see double - triple so not getting exactly what is the issue. Thanks!
Reporting & Analytics | | varo0 -
Analytics not tracking traffic from Old Domain Redirect
We've recently 301 redirected one of our client's domains to their new website and the strange thing is, we aren't seeing an increase in traffic in analytics. You would expect the traffic to increase roughly by the traffic volume from the old domain. There were a few hundred redirects and we tested a large sample and the redirects have been implemented properly. Is there something that we did incorrectly in our implementation of the domain redirect? Or is there something else that we need to do in Analytics to properly track those redirects?
Reporting & Analytics | | ATMOSMarketing560 -
How do I add subdomain tracking to an existing Google analytics account that was set up to track website only (without the subdomain option)
I know you can track subdomains by just selecting the proper code when you set up the analytics and then create filters for the data in analytics. But how do you add a subdomain for existing analytics website. Is there a way to go back and change to the option to include subdomains and then I assume just replace the tracking code with the new code that Google delivers for this?
Reporting & Analytics | | rhgraves650 -
Google Analytic Tracking Issue (&utm_nooverride=1)
Hello, We have a problem that means we are unable to track our AdWords and organic work at all. Looking at "/All Traffic Sources" and clicking on "Ecommerce Tab" in Analytics we can see that (made up ratio :)):
Reporting & Analytics | | jannkuzel
£2 is attributed to Google/ CPC
£1 is attributed to Google / Organic
But £100 to Payment Provider/ referral and also various referrals from banking transaction pages. All of the revenue/conversions are being credited to the payment provider or the bank security checks the payment goes through. After having done some research we have found that the problem may be that Google Analytics attributes the purchase to the most recent click (on the payment provider button) rather than the initial click on the cpc campaign/organic or direct etc. Some people have suggested using the "&utm_nooverride=1"
tag which we wanted to run past you guys and confirm whether adding
this tag to the payment provider 'buy now' button on our website will
presumably fix this referral problem? Alternatively does the tag need
to be entered into our CPC campaigns as well? Or can you please guide
us in another way? We have also heard that "cross-domain" tracking could be the solution. So we are really confused what to do and where hoping someone had maybe been through something similar and could advice before we fully launch into a solution. In addition, it should be noted that our 'Goals Funnel Visualisation'
of 'checkout' breaks up at the penultimate stage of the checkout. All
customers exit through the /checkout_process (penultimate) but are recognised returning to the successful checkout page but there is a missing link in between these
two stages as 0% pass through is shown even though they do return? Thank you so much in advance for all your help.0 -
Help configuring GA Async code for an older CMS platform
Hey Guys, I don't know if anyone can help or not, but my CMS support seem to not be interested in helping me configure the GA Async code for whatever reason. I am pretty sure the code is firing twice on the site and is masking the true bounce rate. I want to maintain tracking of e commerce transactions and event tracking, but It is beyond me how to configure the A sync code to track these events accurately. I do not want to start hap haphazardly experimenting, so I am asking for help instead. At present our CMS has to have GA tracking enabled on some code in the site, I imagine this populates the GA with the transaction info. here is a link to the support forum I am using to try to find a solution. http://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=81704&whichpage=2 I have been over the GA forums too. Any and all help would be greatly appreciated.
Reporting & Analytics | | robertrRSwalters0 -
Google Analytics should track users from iPhone App
Hi Mozzers, you say there are no dumb questions, here is one. We've build an iPhone App for our Website working-dog.eu. So users can read there new messages with ease when they are out of the office, read about breeds, ... do all the nice stuff they want. I don't think so, but is it possible to track these users with Google Analytics? When the come via App, the Analytics code will not run for them. But maybe it could start an AJAX request or something like this? But how should the code run, without a browser which can interprete JavaScript? So, in short: Is it possible to track users from iPhone App with Google Analytics? Kind regards Patrick
Reporting & Analytics | | mdoegel0 -
Google Analtyics Cross Domain Tracking - in a form
I have a 3rd party booking engine that is causing my own domain to show up as a top referreral in google analytics. The vendor is on my very last nerve 🙂 So they're not helping. Would anyone be interested in helping a newbie out with a frustrating problem? Code: Reservations Page - function SubmitReservationForm() {. . . .
Reporting & Analytics | | jenny05
ResLink = "http://www.bookingengine.com/res/vn4/checka.aspx?month=" + Month + "&day=" + Day + "&year=" + Year + "&nights=" + Nights + "&rooms=" + Rooms + "&adults=" + Adults + "&children=" + Children + "&B1=Check+Availability&hotelid=xxxx"
pageTracker._link(ResLink);
return true;
} On Every page: Any thoughts would be appreciated! I believe the problem is pageTracker._link(ResLink); but I'm clueless on fixing it.1