Updating a Business name only in Moz Local.
-
My clients business changed their name. When I updated the CSV with the new business name in Moz Local it created a brand new business listing.
Is there a better way to update only the business name?
-
Hi Gyi,
Thanks for letting me know this. I'm really sorry for whatever may have caused this confusion. May I suggest that you please start a ticket at https://moz.com/help/contact so that you can share the complete details of your Moz Local account in private and have it investigated by our help team? That would be the best way to approach this, I believe.
-
The name on both the Facebook and Google+ page were updated prior to uploading my new business information.
-
Hi Gyi,
Thanks for your question. This is my understanding of our process of uploading changes to an existent listing:
When you want to change any of the NAP+W (name, address, phone, website) information for a listing, you will first need to update this information on either Google or Facebook. We use Google/Facebook to verify that listing information is correct.
When you are done updating your information on Google/Facebook, you can then go ahead and upload your updated CSV to us and we will recognize it as an update and not charge you as if it were a brand new listing.
It is important to note that you must modify your existing listing on Google/FB and not create a new one. Otherwise we will not be able to recognize it as an update.
Did you take these steps in this order, Gyi? Please, let me know!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved SEO Tracking Tools Local Search Results (Affordable!)
Are there any tools that would help our agency track hundreds of websites against specific local search terms affordably.
Moz Local | | woshea0 -
Moz Local not finding Facebook page
I've got a listing on Moz Local - www.carolinasmilesnc.com. It finds most listings OK. When looking for other listing services where it locates a matching listing, it cannot seem to find the Facebook page. They have identical phone numbers as what we submitted (verified by Google) as well as the street address. We keyed in the Facebook link in the details of the listing for Moz Local. Moz Local only shows an option to create a page. How do I get it to connect to the existing and very robust Facebook page?
Moz Local | | wcksmith11 -
Moz Listing Paused
One of my Moz listings is paused because "Listing not found on Google or Facebook." My Google account is linked to Moz and the listing is showing in Google results and on the back end of Google My Business but it is not showing in the Import option. You can see the listing does exist and is live on Google: https://www.google.com/maps/place/Woodstock+Furniture+%26+Mattress+Outlet/@34.088617,-84.584448,15z/data=!4m2!3m1!1s0x0:0x8ea1bc3d2994cbf4?hl=en&sa=X&ved=0ahUKEwiq5ZXejtPYAhXHyoMKHYJGDmsQ_BIIqAEwCw Any ideas on how I can resolve this issue? Thank you in advance.
Moz Local | | FSCInteractiveLLC0 -
Moz Local: Does cancelling change information in business listings?
I was reading the FAQ on Moz Local and would like clarification about this question/answer: What happens to my listings on the sites in your network if I cancel my Moz Local subscription? Moz Local will simply report to the sites in our network that the listing is no longer under management by one of our customers. In this event, Acxiom and Neustar Localeze will revert your listings to their status prior to your Moz Local subscription. In some cases, your other listings will lose enhanced content like website URL, secondary category information, logos, and other images. Moz Local will not actively remove your listing from our network of sites. You will always have the ability to reclaim your listings manually on each site if you decide to cancel your Moz Local subscription. So let's say my business moved to another location. Then I signed up for a Moz Local subscription, updated my business address, and then did not renew. After I cancel the Moz Local subscription, will my business address in the Acxiom and Localeze listings revert to what it was before I changed it through Moz Local? Please let me know. Thanks!
Moz Local | | lssi_admin0 -
Moz Local UK - Is Facebook or Google being used to verify NAP?
I am using Moz Local UK on behalf of a customer of mine. There are two verified listings when I do a search for their business name and postcode. There are a couple of slight variations in the two verified NAPs; One says Road, the other says Rd. One says their county, the other says their district - or East Sussex & Brighton & Hove. Both their Facebook and Google+ pages say Road and East Sussex. Both verified listings are wrong and in contrast to any Facebook or Google+ account. Not too sure where to go with this and would appreciate any advice :0)
Moz Local | | Nanuq0 -
In Moz local my listing percentages have been decreasing the past couple of weeks and are not updating anymore. How can I get these updating again and back to increasing to be complete?
In Moz local my listing percentages have been decreasing the past couple of weeks and are not updating anymore. How can I get these updating again and back to increasing to be complete? This has been happening to almost all of my listings, I have 39 listing and of those only 6 listing percentages increased, 4 stayed the same and the rest decreased significantly over the last 2 weeks.
Moz Local | | rustmedia0 -
Moz Local Question
Every time I try to upload my CSV it keeps giving me a "Opps Something went Wrong" Please Help Someone
Moz Local | | Jon-Geek0
