Not able to access Moz pro page and my campaigns
-
Hi,
I could not able to access my campaign pages (pro home page). I received the below issue while logged into my account.
This webpage has a redirect loop
The webpage at http://moz.com/pro/home has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer.
Learn more about this problem.
Error code: ERR_TOO_MANY_REDIRECTS
I have checked on both firefox,chrome browsers after cleared the history and cookies. Also checked with different ISP providers. But received the same.
Has anyone experienced the same? Plz help.
-
Everything should be working now. If you're still having any problems, please contact help@moz.com. Thanks!
-
I thought it was just me, but looks like everyone is being affected by the redirect loop.
-
Any sort of time frame until it is up and running again?
-
Thanks Keri for your update
-
Hi! We've sounded the alarm bells at Moz HQ about this, and are waking up the engineers. We'll get you updated as soon as we have more information.
-
I've contacted Moz through their help page, I'm sure they'll be in contact soon!
-
Seems to be down for me too.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Crawler was not able to access the robots.txt
I'm trying to setup a campaign for jessicamoraninteriors.com and I keep getting messages that Moz can't crawl the site because it can't access the robots.txt. Not sure why, other crawlers don't seem to have a problem and I can access the robots.txt file from my browser. For some additional info, it's a SquareSpace site and my DNS is handled through Cloudflare. Here's the contents of my robots.txt file: # Squarespace Robots Txt User-agent: GPTBot User-agent: ChatGPT-User User-agent: CCBot User-agent: anthropic-ai User-agent: Google-Extended User-agent: FacebookBot User-agent: Claude-Web User-agent: cohere-ai User-agent: PerplexityBot User-agent: Applebot-Extended User-agent: AdsBot-Google User-agent: AdsBot-Google-Mobile User-agent: AdsBot-Google-Mobile-Apps User-agent: * Disallow: /config Disallow: /search Disallow: /account$ Disallow: /account/ Disallow: /commerce/digital-download/ Disallow: /api/ Allow: /api/ui-extensions/ Disallow: /static/ Disallow:/*?author=* Disallow:/*&author=* Disallow:/*?tag=* Disallow:/*&tag=* Disallow:/*?month=* Disallow:/*&month=* Disallow:/*?view=* Disallow:/*&view=* Disallow:/*?format=json Disallow:/*&format=json Disallow:/*?format=page-context Disallow:/*&format=page-context Disallow:/*?format=main-content Disallow:/*&format=main-content Disallow:/*?format=json-pretty Disallow:/*&format=json-pretty Disallow:/*?format=ical Disallow:/*&format=ical Disallow:/*?reversePaginate=* Disallow:/*&reversePaginate=* Any ideas?
Getting Started | | andrewrench0 -
How long does it take, So i can see results of Kewords Ranking search on moz?
Hi, I m the new guy at the Neighborhood Can you help please with the question... how long does it take, So i can see results of Kewords Ranking search on moz? This is the popup note Message: Moz collects and updates campaign data weekly. Not collected means we have not yet updated data for this keyword. TNX
Getting Started | | YarivHPAZ1 -
Why is Moz unable to crawl my site?
Was hoping someone could advise why Moz is unable to crawl my site at https://www.oceaniacruises.com **Moz was unable to crawl your site on Oct 5, 2017. **Our crawler was banned by a page on your site, either through your robots.txt, the X-Robots-Tag HTTP header, or the meta robots tag. Update these tags to allow your page and the rest of your site to be crawled. If this error is found on any page on your site, it prevents our crawler (and some search engines) from crawling the rest of your site. Typically errors like this should be investigated and fixed by the site webmaster. Any help would be appreciated. Thanks!
Getting Started | | jbarinaga0 -
Campaign Setup Re-Direction
Hello!I am trying to setup my first campaign, we have a GEOIP re-direct in place for the .co.uk domain to go to the .com site however we have specified that bots do not get re-directed.When I enter the .co.uk domain name at setup stage I get the following message: "We have detected that the domain mywebsiteco.uk redirects to www.mywebsite.com. We do not recommend tracking a redirect URL. Would you like to track www.mywebsite.com for this campaign instead?" I have setup the rogerBot user agent in Firefox to see if I get re-directed but I do not so I can't figure out why i'm getting this message. Does anyone have any suggestions? Thanks Chirs
Getting Started | | ChrisParry0 -
I am managing an existing ecommerce website and just subscribed to the MOZ tools - what is the best rout to learning how bets leverage all the tools to optimize my site?
I am managing an existing ecommerce website and just subscribed to the MOZ tools - what is the best rout to learning how bets leverage all the tools to optimize my site?
Getting Started | | DiveNSail0 -
Moz's official stance on Subdomain vs Subfolder - does it need updating?
Hi, I am drawing your attention to Moz's Domain basics here: http://moz.com/learn/seo/domain It reads: "Since search engines keep different metrics for domains than they do subdomains, it is recommended that webmasters place link-worthy content like blogs in subfolders rather than subdomains. (i.e. www.example.com/blog/ rather than blog.example.com) The notable exceptions to this are language-specific websites. (i.e., en.example.com for the English version of the website)." I am wondering if this is still Moz's current recommendation on the subfolders vs subdomains debate, given that the above (sort of) implies that SE's may not combine ranking factors to the domain as a whole if subdomains are used - which (sort of) contradicts Matt Cutts last video on the matter ( http://www.youtube.com/watch?v=_MswMYk05tk ) which implies that this is not the case and there is so little difference that their recommendation is to use whatever is easiest. It would also seem to me that if you were looking through the eyes of Google, it would be silly to treat them differently if there were no difference at all other than subdomain vs subfolder as one of the main reasons a user would use a sud-domain is a technical on for which it would not make sense for Google to treat differently in terms of its algorithm. I notice that in terms of Moz, while most of the site uses subfolders, you do have http://devblog.moz.com/ - and I was wondering if this is due to a technical reason or conscious decision, as it would seem to me that the content within this section is indeed linkworthy (as it has external links pointing to it from external sources), therefore it would seem to not be following the initial advice that is posted in Moz's basics on domains. Therefore I am assuming it is due to a technical reason - or that Moz's adive is out of date with current Moz thinking, and is indeed in line with Matt C in that it doesn't matter. Cheers
Getting Started | | James773 -
Analytics stats not showing up in MOZ Campaign report
I connected a MOZ campaign to a client's Analytics. It seems it's connected properly with the same Analytics ID # and everything, but the stats still show 0 in MOZ, even though there are thousands of visits in Analytics for the same date range. Pls help! Derek
Getting Started | | DerekM42420 -
Campaign.crawl-seed.bad-response
I am trying to set up a new campaign for a website, but I keep getting this error message... campaign.crawl-seed.bad-response 😞 I have no idea what the problem is. Can you tell me what I am suppose to do to fix this? The URL I am trying to set up is www.aboutplcs.com
Getting Started | | ChadC0