Verifying business info with old address and inactive phone listing
-
I'm cleaning up a number of inaccurate business listings for a client, starting with an old Google Plus page. It's unverified, but both the address and phone number are so old that calls or mail send to those will not be forwarded.
Any suggestions for verifying a business listing when the typical verification methods simply won't work?
Thanks!
Mike -
Hi Michael
No problem! Glad to hear everything worked out - if you need anything else feel free to let me know! Take care!
-
Patrick - Thanks for taking the time for such a thorough response. I got hung up with the request to verify ownership of the page before I'd made edits. Once I realized I should make the NAP changes first, then let Google verify to the address I had entered, it made sense. Wish we didn't have to wait 1-2 weeks for a postcard but once it's verified we'll be in good shape.
Thanks again for the help and good answer. Very reassuring to know this community is so supportive when you hit a (perceived) dead end.
Thanks!
Mike -
Hi Michael
First, do you have access to this page? If you don't, you will verify it - here's information on how to do this from Google.
Second, once you do update this information, Google takes time to verify these updates. Make sure your website has the correct information (and that the page is linked to your website) listed on the site and is up to date.
According to Google, it may take up to 60 days for your changes to information to reflect. Here's the source on that from Google. You may have to be patient!
Here is more information / best practices for Google+ Local Business updates and best practices.
Hope this helps! Let me know if you have any more questions or comments - good luck!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Removing a duplicate local listing in same city
Hello, I see three locations for a client. Two legitimate which I have ownership of, the third is a duplicate of one of the locations. Ithink it is harming rankings and I want to get rid of it. It is service area business. Things keep changing, but how will I remove it? My client obviously set this up a while ago and it is left with wrong or missing info. When I click on the business under "more listings" on maps there is a chance to "edit it" AND "claim it" but not delete it. When I strart to claim it I go through adding in everything but then I worry I am legitimising the duplicate. How do you get rid of it? Thanks
Local Listings | | AL123al0 -
How To Change Image Used In Business Knowledge Graph...
How can one change the image that Google shows in a business' knowledge graph in the SERPs? And the image I am referring to is the one that typically appears to the left of the map within the knowledge graph box, above the business' name. The current image that is being used in my client's case is an image that was uploaded in their Google+ My Business profile, but there doesn't appear to be any particular reason why that one was chosen (it wasn't the first or last image uploaded, nor is it selected as the profile picture). As user-interaction increasingly becomes important in rankings, I would like to change this to something more attractive. Thank you for any help and guidance!
Local Listings | | gbkevin1 -
Why is my location info on google+ correct in one state, but wrong in another?
One search was performed from Oklahoma, and one from California where the business is located. The Google maps data is wrong in CA, but correct in OK. The wrong info is the old business name that closed two years ago. I've written Google twice asking them to remove it from Google Maps, but they write back and say no. http://d.pr/i/KbIN http://d.pr/i/Gce9 Thanks for any input, I appreciate it.
Local Listings | | marshalllj0 -
Is there something that I can do to get my listing back in Places?
My Google Places listing is not showing as of Friday. The business name is Emerald Coast Carpet Cleaning in Shalimar, Florida. The area that I'am trying to show for is the Fort Walton/ Destin area. All my competitors are still showing in Places but mine is not. I am still seeing it on the map though. I didn't change anything in the profile in the past 14 days. Is there something that I can do to get my listing back in Places?
Local Listings | | ReviveMedia0 -
Removing website from search while you have Pending Google Places Listing
Hello, If you have assign a website in Google places that is in Pending mode, and you removed the website in WMT, from the searches. Will be denied in google places? Thanks for your help.
Local Listings | | EVERWORLD.ENTERTAIMENT1 -
Help with Google Places, local listings & Google+ please!
Hi all, I work for enterprise app development & mobile consultancy, Mubaloo. I recently asked a question around getting better rankings for London-based search results. One answer was to set up a local listing for Mubaloo's London office. I thought I had done by setting up our London office up on Places for Business - is this the same as a local listing? In addition to this, I can't connect our existing Google+ page to our local Mubaloo Bristol & London listings as Google has created separate pages for each! Is anyone else having this issue? Can it be resolved?
Local Listings | | donaldsze0 -
Google+ Pages and the old places listing dashboard
I'm wondering if anyone can help me... I'm trying to set up Google+ and Google Local pages for some of our clients. For the newer clients this is easy as all their accounts are using the new Google Places dashboard which allows you to create the Local Listing and then the partnering Google+ page. Simples. Example: https://plus.google.com/+twistfix/ (A verified Google Local listing, with a verified Google+ page for the company) The problem I'm having is some of our older clients already had a Google Places listing from years ago, but this is on the old Google Dashboard (doesn't allow me to create a partnering Google+ page for the business). What is the best way around this? Do I delete these old listings and start fresh using the new Google dashboard (creating the local listing and Google+ page together?) or is there another fix?
Local Listings | | bricktech0 -
Unable to verify my google local listing page by phone verification.
Hi, I have created the Google local listing page for my business site. I want to verify it using the phone verification but there is only a option - "verify by postcard". Is there no option to verify it using a phone number? Help needed.
Local Listings | | SangeetaC0