A question for a real citation building PRO (I am totally lost on this one) Thank you for ANY help!
-
Quick Q for your (local) SEO gurus.
I have a client who has bought a number of local companies. (advertising, printing, graphic design, vehicle wraps) to compliment his screen printing, embroidery, etc business. ALL of these companies run out of the SAME address.
What makes it even harder is he wants to continue operating them as separate companies. Fortunately, he is OK with using different phone numbers for each business but on the website (we are building for him) ALL the companies are represented like it is all one big happy company.
How the H@#$ do I build citations for this business! ??? THANK YOU FOR ANY SUGGESTIONS!!
If I use the one 'parent' company building citations is a challenge bcs they do so MANY things in one location. If I try and build citations for 5 companies w the same address - that can't be a good idea either.
If the plan is to eventually fold all these companies into the one parent company *(waiting to hear back on that) I would think the BEST advice would be to use the ONE phone number and address and just shoot for a general 'marketing' category.
Thanks for any thoughts!!
Matthew
Saw Web Marketing
Quick Q for your (local) SEO gurus smarter than myself. I have a client who has bought a number of local companies. (advertising, printing, graphic design, vehicle wraps) to compliment his screen printing, embroidery, etc business. ALL of these companies run out of the SAME address. What makes it even harder is he wants to continue operating them as separate companies. Fortunately, he is OK with using different phone numbers for each business but on the website (we are building for him) ALL the companies are represented like it is all one big happy company. How the H@#$ do I build citations for this business! ??? THANK YOU FOR ANY SUGGESTIONS!! If I use the one 'parent' company building citations is a challenge bcs they do so MANY things in one location. If I try and build citations for 5 companies w the same address - that can't be a good idea either.
-
Hi Matthew!
Good question! Best advice: build just one website and one set of citations for this business. What you are describing sounds to me (and would likely sound to Google) like a single business in a single physical location that has purchased other businesses in order to expand its menu of services.
Unless the business genuinely has unique forward-facing departments (like a hospital campus with one dept. for X-ray and another for ER) then the client would be taking a needless risk trying to promote the business as though it were 5, 6 different companies all in that same building.
Remember that Google reads street-level imaging. Should they take a look at the building's signage and see Big Guy Marketing on the sign, but see that the owner is also listing Little Guy Printing, Medium Guy Car Wraps and Funny Guy Graphics in his Google My Business dashboard all in that same building, Google would rightly have cause to be suspicious that they are being spammed, by a single marketing company trying to look like multiple businesses.
The good news here is that the owner is already wishing to consolidate. He should do so, and then you and he can both focus on building out one really awesome brand with a powerful, diverse menu of services (but just one set of citations)!
Hope this helps!
-
Hi Matthew,
Unfortunately, without diverging addresses this is going to be very difficult to accomplish. The only option might be if you can create sub-addresses (i.e. Unit #1, Unit #2, etc.) for each of the businesses and represent them separately with citations.
I ran into a similar situation for an auto dealer I was working for last year. Basically had a garage and a dealership (separate businesses, same address, same owners) identified in their citation profile. We confused the heck out of Google to the extent they were removed from Map Pack listings. We switched to form 1 company from the 2 brands and lo and behold - back to 1st Place.
If your client absolutely will not bring all these companies under 1 name or brand, the best bet is to take the most wide-reaching of them in terms of services offered and promote that one. I would strongly urge him or her to make the move to a single business, however, as local rankings will suffer if he/she continues this way.
Alternatively, if there is a way to set up separate mailing addresses (the unit solution listed above) that is an option. However, it seems like a lot of unnecessary work for both you and your client.
Lastly, it would depend on if the business is dependent on Local SEO. If they are counting on Map Pack listings and Local search, then this is a priority. If they have a national service area, citations become less important obviously.
Hope this helps to clarify a little bit and sorry I can't be more help. Let me know if you have any follow ups and I'll give it my best shot.
Best regards,
Rob
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Is it legitimate to both ask and answer question in GMB
I've got a list of FAQ's that my manager would like to see in GMB. Is is ok to simply ask the question and answer them? I thought I'd be able to add them, rather like a photo, but realised, being Google, it's not that straight forward.
Local Listings | | Catherine_Selectaglaze0 -
NAP question and Google local.
Hello, My client has successfully grown one of their event venues locally (lets call it venue A) and on the back of that bought two more venues (B & C). Then created an umbrella company to manage all three. He now wants to market the umbrella company and so redirected the original successful venue domain (A) to the new umbrella company domain. The umbrella company is located at the same address as the original venue A. So it shares the same address, phone number, website as venue A but a different name. All this done before me. He has a Google local page for the original venue - venue A- and changed the domain on it to the new one. He also has Google local pages for the other two venue locations. But doesn't have a Google local page for the umbrella company. Now he finds rankings are down. Looking around I can see that his citations are all based on the original successful venue name A - but he has changed the website URL on many of the citations to the new domain.So a bit of a mess as we have a mixture of addresses, same phone number for all 4 , different business names for all 4, same website for all 4. If all the venues plus the umbrella company are in the same city, but have different names and addresses but the same phone number (for bookings) and web address, are they allowed a Google local page each? I suggest just having a Google local page for the umbrella company and remove the others as they are not actually separate businesses although they do have different addresses. But unsure if this is correct or necessary. Not sure how to progress with this one and any help appreciated?
Local Listings | | AL123al0 -
Should citations include all your address? What is most important?
Hi I am looking to rank highly in local search for the city we are based in and I will be creating some citations so that we can rank for a city but have a problem. Our website lists us as being located in the Wirral which is a borough but Google + requires you to add a county for this line so could add either Merseyside or Cheshire. Should I leave this part of the citation out - i.e. Wirral or Merseyside. We are ranking well for the term Wirral and do not want to effect this. Could anyone advise me here so that we can start to rank better for the city Birkenhead? The Wirral is a peninsular as can be seen on Wilipedia - https://en.wikipedia.org/wiki/Metropolitan_Borough_of_Wirral
Local Listings | | SEM_at_Lees0 -
What is the ideal length of a business description for citations?
I am trying to write a business description for building citations. What is the ideal length or word count for this? I am using Yext to help get them listed, did a lot of searching for an answer and was unable to come up with a definite answer. Any help would be great! The business I am working on for this is James River Church, they have 2 locations. So I am trying to write a unique description for both locations.
Local Listings | | chris.oursbourn0 -
Company with one site, name, but locations in different states
Our business has a location in Milwaukee, WI and Chicago, IL but one URL and want to keep the name the same because obviously it is a single company. I am trying to find the best way to: A. Optimize the NAP for consistency
Local Listings | | MERGE-Chicago
B. Figure out how to merge google local with the G+ for each location separately
C. What to do with the publisher tag Appreciate the help!0 -
Citation building for multiple locations
Hey everyone, I think i've got a good handle on citations, but had a question regarding multiple locations. I'm going to be doing citation building for a local lawyer, and he's got 4 locations. I'd like to build citations for each of his locations, but I was wondering if the business name needs to change? Ie. If I am building citations for Town 2 and Town 3, should the business name be listed as "Company Name Town 1" for the first location, and "Company Name Town 2" for the second? Or is it fine to use the company name throughout all citations, and just change the location/phone number to the location based info? I'm just worried about Google seeing differing info, but the same company name, and possibly penalizing me for it. Thanks in advance!
Local Listings | | RCDesign740 -
Show Address or Not, this is the question
Our physical address is not manned because we primarily go to the customer site either electronically or in person. So technically, we are not supposed to check the box in Google+ " I also serve customers at my business address." Having the box unchecked hides the address on the Google+ page leaving just City and State. Now that we have submitted our location in Moz Local, we see this causes an inconsistent listing issue. The address shows in other listings but not in Google+. On one hand, we do not want people showing up to our location expecting to find us there when we are not. On the other hand, we want our listings to be consistent so that customers can see that we are local and can deliver our services in person when necessary. So what should we do about this? p8A6ZW5 ReWtbOa
Local Listings | | BoundlessData0 -
Completely lost Google Local rankings for main keywords
Hi there, Our website, petmedicalcenter.com, used to rank very well in Google in the local section - usually within the top 3 spots for 8 or so keywords. Then last fall our rankings started to diminish. We would rank really well for a few days and then would be no where to be found in the local section - this cycle kept going for a few months. Now, within the last few weeks our website is nowhere to be found in local for our usual keywords. After a few years of success with SEO, I know the landscape is really starting to change. My problem is that I don't even know where to start to try and get us back on to the top spots. I know this question is rather broad, but I am really at a loss here. Any help is greatly appreciated!! http://www.petmedicalcenter.com Main Keywords: veterinarian las vegas, vets in las vegas, veterinarians las vegas, las vegas veterinarians, vet las vegas Thank you for your help! Brant
Local Listings | | BCB11210