OSE Says no Contact Information
-
For quite some time the Open Site Exporer has been labeling one of my sites has having "no contact info", the site has the phone number all over the website as well as the full business address in the footer. It's been like this for some time. Does the OSE make mistakes or am I missing something? The contact information is fully indexable, I ran a spider simulator and it was able to pick up the phone & address.
-
Hey Oliver
The only contact information we are looking for is the mailto: email address tag in the source code of a page which is only if we decided to crawl the page. We do index many links without crawling. Also our data is not a live representation of links/domain status as we also could have indexed a link up to 190 days prior.
Hope this helps!
-
Hi Oliver,
It does the same with my site, and although I have social icons throughout the site, I don't advertise an e-mail address because of spam.
Remember that OSE just takes a number of metrics and gives an estimation. This by no means is assuming that you are doing anything wrong, more that the crawler can't see where you address and details are - it might even be just 1 element of the address that is missing to it and it still reports it as a whole.
Don't worry about it at all.
Check your site in Google by doing cache:www.site.com and checking that Google sees your address. If it does, don't worry.
-Andy
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Same domain, different DA? (OSE)
Bit of an odd one here, anyone seen this before: https://i.gyazo.com/aa083d07c58623e101fc84b8b569a0cc.png
Link Explorer | | ThomasHarvey0 -
Different numbers in Moz bar vs. OSE
Hi, On a Google SERP, when i activate the MOZ toolbar one of the sites says it has 1,258 links / 667 RDs. But when I open this same site up in OSE I get 3 inbound links (see attch). What's going on? 0Au9H
Link Explorer | | sanjosepainting0 -
Backlinks dropped in OSE
Hi Webmaster, I just checked my website backlinks In MOZ OSE (Open Sire Explorer) tool, from the recent report history, I took the following details, June 29,2014 - 775 links
Link Explorer | | zco_seo
Aug 13,2014 - 783 links
Apr 06,2015 - 861 links
Aug 10,2015 - 880 links
Sep 16,2015 - 880 links
Feb 16,2016 - 569 links
Mar 03,2016 - 672 links
Mar 23,2016 - 55 links (Only coming from blog comments, also different targeted pages, I just removed few blog & forum links, that was around 100 only) Is there any tool issue? But In Google search Console (Google Webmasters Tool) it was saying more backlinks. But, at the same time, I checked my competitors website too, they were having more links with target page only. If anyone know the answer for this, it will be good for us. Thanks in advance,
Cheers,
Michael gyZz2b30 -
Top Pages in OSE
Hey, I'm using OSE to determine top pages for some domains. This works great for some sites, but I'm finding with a few sites only the home page comes up in the 'top pages' list - is this because the home page is the only one with a PA above one? Cheers
Link Explorer | | wearehappymedia0 -
Moz cannot crawl domain. Also OSE does not work properly on this specific domain?
Hi all, Moz cannot crawl the domein http://www.hoesjescases.nl.
Link Explorer | | Guapa_zwolle
When I open the crawl report I only see one line: <colgroup><col width="229"><col width="287"><col width="420"><col width="370"><col width="141"></colgroup>
| URL | Time Crawled | Title Tag | Meta Description | HTTP Status Code |
| http://www.hoesjescases.nl | 2015-10-05T12:20:48Z | 404 : Received 404 (Not Found) error response for page. | Error attempting to request page; see title for details. | 404 | Also when running OSE on this domain, Moz only can find 4 root domains while Majestic can find 91 domains. Google seems not to have any problems. What can be the problem for MOZ? Greetings!0 -
OSE not picking up all internal links?
Hi! I've been checking a few pages in OSE. For example: https://www.holidayhypermarket.co.uk/holidays/last-minute This, according to the tool, has only 6 internal links. However, a Screaming Frog crawl picks up 700+, which is about right seeing as there is a link in the footer. What do you think could be behind the discrepancy?
Link Explorer | | Blink-SEO0 -
OSE - Link Opportunities
I'm checking out this new Link Opportunities feature for one of our sites and what I'm seeing right now is pretty disappointing. For Reclaim Links, everything listed is an internal link on our site. It's got tons of URLs from our old Iciniti structure (replatformed to Magento mid-March). It's crawling tons of stuff that's blocked in robots. There are no links from external domains in the first 5 pages. For Unlinked Mentions, it's showing tons of mentions - 33,566 to be exact, a ridiculous number - mostly from news sites like Forbes, WSJ, Guardian, CNN, etc. These sites are not mentioning us. It's set up to look only for our brand name or domain name, so I don't know how it's thinking there are all these nonexistent mentions. What's going on with Link Opportunities?
Link Explorer | | Kingof50 -
Why does OSE & Moz Q&A sections not work for me in Chrome any more?
A few weeks ago I started seeing instances of OSE not showing all the information when it was showing I was logged in while using Google Chrome. It would work, then not work and kept showing me the button to sign up for Moz Analytics even though I was logged in. I'm a Pro Member, which is confusing. Then I noticed that while logged in, I would be logged out somehow when trying to contribute to the Q&A's and it would bounce me back to the Moz Home page or show me the white Login button in the upper right. Again, in Chrome only. I was told by support to clean my cookies/cache and that works for maybe a few hours, but then would resort back to logging me out. It has become very annoying, and now can only work logged in from FireFox. Not a huge issue, but everything else I do all day is in Chrome. Is anyone else having this same issues? Any recommendations? Thanks in advance. - Patrick
Link Explorer | | WhiteboardCreations0