Both campaigns are now useless due to URL rewrite?
-
I have two campaigns on Moz and they were doing fine until I made the decision to rewrite my URL to remove www
so, www.thing.com becomes thing.com Moz sees this as a error it seems and I am now getting error code 902.
I tried to change my campaign setting but it won't let me change the URL because it's got historical information that doesn't pertain I guess. What should I do? Was it a mistake to remove the www?
Thanks for any advise,
Greg
-
I am not blocking anyone and my pages are all less than 2mb, considerably.
My site is https://antiquebanknotes.com
Would the 902's affect my rankings? For example, Moz is telling me that I rank 51+ for "1901 ten dollar bill" but it looks to me like I am 4th
-
Hey there Greg! Sorry for the trouble here.
According to our crawl error guide, a 902 means "The crawler resolved an IP address from the host name but failed to connect at port 80 for that address. This error may occur when a site blocks Moz's IP address ranges."
You'll want to make sure you're not blocking AWS, and that your pages aren't larger than 2MB. If you're still having trouble figuring out what's happening, feel free to write into help@moz.com with the actual URL of your site. Thanks!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Campaign Dashboard Error: "Our Connection to Your Google Account Has Been Lost"
I keep getting the following error in my Campaign Dashboard: “Our connection to your Google account was lost. Don’t worry, you won’t lose any data”. Please reauthorize now. I do reauthorize but by the time I log out and log back in, the same message gets displayed. Any ideas? Thanks, Alan
Product Support | | Kingalan10 -
Can I move analytics campaigns from one Moz Pro account to another?
Hello all, hoping someone can help - couldn't find anything on this subject in the Q&A already... I'd like to associate some existing Moz analytics campaigns with a different Moz Pro account, is this possible? I know I could just start a new analytics campaign in the different pro account, but I don't want to lose all of the data Roger has already collected on the site; I feel it would be a tragedy after all his hard work, and it wouldn't be convenient for me. Hoping someone can help!
Product Support | | sbridle0 -
I have the same domain name that branches out to 4 different locations on my campaigns. Can I combine all 4 of these campaigns into one campaign?
The one domain, documart.com is broken up into 4 campaigns on Moz. I'd like to put all 4 campaigns into one campaign if that is possible.
Product Support | | HotCoffeyDesign0 -
Campaigns on Homepage
My campaigns are no longer populating with information on the homepage? Has anyone else had this problem and can you help me with the solution? Thanks!
Product Support | | Leithmarketing0 -
Campaign lost connection to Google analytic's
Hi, I have a website that I has two Campaigns, one is its performance in the UK and the other is in America. Both of these project use to work and gather information from Google analytic's but recently the UK campaign has started saying it can not connect to Google analytic's and stopped providing information. The problem is both the UK and US campaigns use the same analytic's tracking code and the US campaign can still gather Google analytic's information so I know the tracking information is correct still.
Product Support | | AMA-DataSet
why can the UK campaign no longer connect properly? Thank you in advanced.0 -
Trouble adding new campaign to Moz Analytics
Hi all, I've just tried adding a new campaign to our Moz analytics account but it's saying that it already exists. I actually removed all of the campaigns we had in Moz a while ago, so it doesn't already exist. Any one else had the same issues and if so, how did you fix it? Thanks,
Product Support | | PinpointDesigns
Lewis0 -
Are there tutorials to best learn how to use my Moz campaign?
I just recently created a Moz campaign and while some features are intuitive, there are many that I don't completely understand. Are there tutorials somewhere on Moz.com to help maximize my campaign efforts here?
Product Support | | leslieevarts0