Business name change - Impact on reviews?
-
Hi
I have a client who has created multiple GMB listings for his business using the same address, post code and phone number and I am trying to sort it all out.
2 of the listings have 1 review and 1 of them has 13 reviews.
Obviously i want to keep the listing that has 13 reviews and delete the other 2. Keeping the listing with 13 reviews means I will have to update the business name in Google my business because it was originally entered wrongly.
Will the profile need to be verified again? Will my client be able to keep those reviews or will they be deleted?
Thanks
-
You shouldn't have to delete any of them. If you contact Google My Business support they can merge them and should be able to transfer reviews as well.
-
Hi Neil,
Please check out the big table of options in one of my recent Moz Blog posts for instructions about handling duplicate listings:
https://moz.com/blog/delete-gmb-listing
Then, please come back with any questions you didn't feel were answered by it that relate to your specific scenario. Thanks!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Reviews for Plastic Surgeons and Other Businesses where Anonymity is preferred
Howdy, fellow mozzers. I would like to hear some thoughts on how to go about review generation for industries, where anonymity is preferred - like plastic surgery, DUI/DWI law, even intimate-related stores etc. Far not everyone would want to have their profile attached to a plastic surgery procedure, especially in private areas; or have their face by a review about them getting out of jail for drunk driving etc. We have clients in those industries and many clients of theirs would love to leave reviews, as long as they don't have to login with Google or other accounts. We sure use those testimonials on the website, but, again, faceless testimonials can look fake. Any advice?
Reviews and Ratings | | DmitriiK1 -
PPC: How do we get our reviews into AdWords?
Hi there, I know that Google have sadly discontinued ratings extension in AdWords but does anyone know a get-around for this? If possible, we'd like to show off the good reviews we have from Google My Business' Knowledge Panel in our ads. We're an online product/service so I don't want to link GMB through the location extension if possible (it doesn't make sense for anyone to pay us a visit in real life). Is there a better way of linking our AdWords to our GMB or is there an alternative extension/ AdWords feature we can use to get review ratings in our ad? Thanks 🙂
Reviews and Ratings | | Fubra0 -
Yelp hides my reviews
Hello, This is pretty frustrating. This is the third time Yelp has hidden a review for my business. I don't know why. I am trying to get lots of reviews on different platforms but I feel at the mercy of Yelp as they decide what to show and what not. I think it was triggered when I actually replied to the reviewer on Yelp. I should have done nothing I think. Any hints or reasons why this might be happening?
Reviews and Ratings | | AL123al1 -
How to address reviews that show up in Google but come from a business's own website?
One of my clients has a competitor who has a fairly poor reputation based on reviews on Google and Yelp. But, this competitor allows people to review them on their own website, and their "4.8" rating based on 250+ "reviews" show up in search engine results. I assume they are using schema markup to encourage that. My question is whether there is anything we can do to report this to Google, or otherwise make sure the general public is not fooled by these reviews?
Reviews and Ratings | | irapasternack2 -
Enabling Rich Snippets for Reviews and Ratings
Hi everybody, Going to install schema AggregateRating code so our website will appear with 5 stars snippet in SERP. Researching other websites and see two main approaches: Site displays all its reviews on the page where the snippet is
Reviews and Ratings | | Ryan_V
http://www.meatheadmovers.com/movers/los-angeles.aspx Site displays only a few reviews on the targeted page, and the rest can be found on the other page, where they marked up with schema as well.
http://www.danielsmoving.com/areas-served/moving-from-arizona-to-los-angeles/
http://www.alexmoving.net/areas-served/los-angeles-movers/ Google shows rich snippet for both in SERP
http://prntscr.com/ak1vcs
http://prntscr.com/ak1vup Though it says here:
"Make sure the reviews and ratings you mark up are readily available to users from the marked-up page. It should be immediately obvious to users that the page has review or ratings content." Our site has over 300 reviews and I don't want all of them to be in targeted page (home page), of course I prefer to go with option #2 if it's within Google guidelines. is it? What do you guys think?1 -
What affect do reviews have?
Hello all. Currently, I am seriously considering including a customer reviews panel on the product pages of my ecommerce site. Does anyone have any previous experience, bad or good. Also, what sort of affect do positive/negative reviews have on search engine rankings. Your advice would be greatly appreciated.
Reviews and Ratings | | AHC_SEO0 -
Customers can review business on New Google Plus
Google Plus for businesses has switched to a new Google+ page that does not have a "WRITE A REVIEW" button available for customers to leave a review for a business. This is preventing us from sending a link to our Google Plus business page directly to customers soliciting a review for our business. Has anyone else noticed this update migration and does anyone have a work around for how to send a link to our customers so they can leave a review on our Google+ business page?
Reviews and Ratings | | bcannon130 -
How can I avoid duplicate content when building a review widget?
My website has a profile page for each of the home improvement contractors who signs up. They accumulate reviews on those pages. I want to build a review widget to display our reviews on our contractors' websites. How can I avoid duplicate content issues for the reviews? Example of a profile page with a few reviews: http://www.thehomefixers.com/members/425/waterheaters-plus-llc.php
Reviews and Ratings | | menachemp0