How can a change a titular account
-
Good afternoon, how are you?
I want to know how could i change the titular person of an account and how could i change the creddit card which the account is related to.
Thanks,
Nahuel
-
Hi Nahuel! Kristina from Moz's Help Team here.
To change the owner of a particular account, you would need to login under the account holder's email address as the username, then navigate to https://moz.com/users/auth to change the email address on file.
Similarly, to change the credit card on file, you'd need to login and head to https://moz.com/billing and click the "Replace" button next to the current card on file.
If you need to reset the password associated with the account in order to get logged in, you can do that here: https://moz.com/lost-password.
If you need further assistance with getting logged into the account, please email help@moz.com as we'll need to verify more information from you in order to assist.
Thanks so much!
-Kristina
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
I would like to close my account
good morning i would like to close my account because i cant understand it and i don't have time to learn it
Product Support | | Fardous0 -
Remove account from MOZ
I have subscribed for 1 month free Moz trial account. It was free but to subscribe this account I need to put my credit card details. Suddenly at the end of this 1 month term period, Moz tried to cut 149 Dollar from my account without notifying me. But they could not because there were insufficient funds on my credit card. I haven't used any services and would like to remove my account from Moz service? Would appreciate your assistance.
Product Support | | edgarsb0 -
I'd like to completely delete my account in here. How can I do that?
I just don't want to have this account anymore. So there has to be a way to delete it.
Product Support | | PriiduT0 -
Can I purchase a monthly subscription instead of yearly?
I want to purchase Moz but my company wants to see how it goes before diving into an annual subscription. Is this possible?
Product Support | | Olivia9540 -
How can i cancel my membership?
I have been on every single page of this site and although the auto email response tells me I can cancel my membership via the website, I can't find any place to do so. Can you please point me in the right direction?
Product Support | | Savage4 -
Creating Multiple Moz Accounts
Hi there, due to my work - and for customer service - I need to be able to set up multiple Moz accounts for each client, providing their own contact/CC info. Can you tell me if Moz allows this (I keep getting the message that I'm registered and can upgrade), or do I have to login from a different computer each time? Ultimately, the client will be administering their own account, but I want to set them up to get them started. Thanks, Alison alison@snap360.ca
Product Support | | kdickson0 -
I can't activate a campaign...
I have about 12 campaigns in my account. One of them has disappeared. If I deactivate every campaign I have, the dashboard still says that I have one campaign active. Yes, I know which campaign is active-- it's the missing one. The only evidence I have that the missing campaign is still "there" is the one active campaign that remains open, but not displayed anywhere. Yes, I am absolutely sure I didn't delete it. But that's only my first problem. So now that all of my campaigns are visually archived, I can go in and activate them one at a time, and that works. Except for one campaign. I have one campaign that simply will not allow me to activate. It does not give me an error message when I click activate. I just get the jquery "waiting" animation and then...nothing. This is kind of urgent and I emailed moz during normal business hours with no response yet.
Product Support | | MikeGeorge0 -
Suspend account
Hi I can see how to cancel my account, but I wish to just suspend. Stop paying, archive all projects and have the option to reactivate my account again at a later date. Is that possible?
Product Support | | yolkcreative0