Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • MozCon
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Track your brand’s footprint in AI search
      Moz Pro

      Track your brand’s footprint in AI search

      Learn more
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      Let your business shine with Listings AI

      Let your business shine with Listings AI

      Get found
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Access 20 years of data with flexible pricing
      Moz API

      Access 20 years of data with flexible pricing

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. SEO Tactics
    3. Technical SEO
    4. 4XX Errors - Adding %5c%5c to Links

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    4XX Errors - Adding %5c%5c to Links

    Technical SEO
    3
    7
    2701
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • potpiegirl
      potpiegirl last edited by

      Hi all  😃

      Hope someone can help me with this.

      The internal links on my hubby's business site occasionally break and add %5c%5c%5c endlessly to the end of the url - like this:

      site.com/about/hours-of-operation/\\\\\\\\%

      I cannot for the life of me figure out why it is doing this and while it has happened to me from time to time, I can't recreate it.

      My crawl diagnostics here in my SEOMox campaign show 19-20 urls doing this - it's nuts.

      Any insight?

      Thank you!!

      Jennifer

      ~PotPieGirl

      1 Reply Last reply Reply Quote 0
      • potpiegirl
        potpiegirl @irvingw last edited by

        Both Shane and I looked and neither of saw any / vs \ issues.

        Then, I just took a peek at my source code and look what I saw:

        http://screencast.com/t/y02R4RS2L

        Think that is it?

        Thanks for replying!

        Jennifer

        1 Reply Last reply Reply Quote 0
        • potpiegirl
          potpiegirl @potpiegirl last edited by

          Sent you a PM, Shane - thanks so much for the offer!

          By "occasionally break", I mean that every now and again, any link on the site will freak out and add the %5c jibberish to the end.

          Jennifer

          1 Reply Last reply Reply Quote 0
          • Jinx14678
            Jinx14678 @potpiegirl last edited by

            It would really have to be....

            The only reason for a %5C is the use of backslash - as that is actually what it means in code.

            **business site occasionally break **

            How do you mean "break" ?

            My crawl diagnostics here in my SEOMox campaign show 19-20 urls doing this - it's nuts.

            Is the only issue from this in SEOMOZ reports?

            If you would like to PM me the site I can attempt to profile it

            1 Reply Last reply Reply Quote 1
            • potpiegirl
              potpiegirl @Jinx14678 last edited by

              Thanks for replying so quickly, Shane!

              I don't believe it's a / vs \ issue.  It's a wordpress site.  Key pages are in the top nav bar (all urls correct) and all the side bar links are 'widgets' and created by Wordpress.

              For some reason I am suspecting a theme issue, but if I can't recreate the error, I'll have no way of knowing if changing the theme solves the problem.

              Site has been online since 2010 with no issues...this is a new issue (past couple months according to crawl diagnostics).

              Thanks!!!

              Jinx14678 potpiegirl 2 Replies Last reply Reply Quote 0
              • irvingw
                irvingw last edited by

                somewhere in your url coding you added backslash instead of slash which is not valid.

                potpiegirl 1 Reply Last reply Reply Quote 1
                • Jinx14678
                  Jinx14678 last edited by

                  It appears from research it is actually \   (backslash)  not / (slash)

                  So possibly somewhere in your site you have used \ instead of /  but of course this is just a possibility, as it appears that %5C is the delimiter or interpretation of \ in original Unix.

                  Hope this helps

                  PS a quick check at http://www.w3schools.com/tags/ref_urlencode.asp verified %5c is URL encode, for backslash - as it is treated as a special character, so somewhere in your CMS or code, you have used backslash instead of slash.

                  potpiegirl 1 Reply Last reply Reply Quote 1
                  • 1 / 1
                  • First post
                    Last post

                  Got a burning SEO question?

                  Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


                  Start my free trial


                  Browse Questions

                  Explore more categories

                  • Moz Tools

                    Chat with the community about the Moz tools.

                  • SEO Tactics

                    Discuss the SEO process with fellow marketers

                  • Community

                    Discuss industry events, jobs, and news!

                  • Digital Marketing

                    Chat about tactics outside of SEO

                  • Research & Trends

                    Dive into research and trends in the search industry.

                  • Support

                    Connect on product support and feature requests.

                  • See all categories

                  Related Questions

                  • kmarsh

                    GMB Bulk Upload Error

                    Hello! I am continuing to have issues with the bulk upload option.Currently, there are 12 non-verified locations in a location group in my GMB account. I have approximately 6-8 more that need to be added to this group via bulk upload. When uploading the spreadsheet, I receive an error reading "You've exceeded the limit for the about of locations you can upload to Google My Business in a single day. Try again later." It seems to happen specifically to the locations that aren't in my GMB account already. The others, the ones already in the account, are fine and simply read "No updates" when the bulk upload sheet is read. Everything else is marked as an error. Why is it marking some listings as nonviable when they come in via the bulk verification spreadsheet, which has been downloaded directly from the links Google has provided, and filled in with the help of the sample and amenities list?How do we finish uploading all of the remaining locations?I have another group, separate group (same company, groups split into US and International) under my name that may also need a bulk upload - what can I do to avoid this error in the future? Can they still be bulk uploaded to my account after I upload the first location group's listings?If you could provide any guidance, I'd be very grateful.Thanks in advance!

                    Technical SEO | | kmarsh
                    0
                  • JH_OffLimits

                    Should we Nofollow Social Links?

                    I've been asked the question of whether if we should nofollow all of our social links, would this be a wise thing to do? I'm not exactly getting a clear answer from search results and thought you guys would be best to ask 🙂 Thanks in advance.

                    Technical SEO | | JH_OffLimits
                    0
                  • UnbounceVan

                    How can I stop a tracking link from being indexed while still passing link equity?

                    I have a marketing campaign landing page and it uses a tracking URL to track clicks. The tracking links look something like this: http://this-is-the-origin-url.com/clkn/http/destination-url.com/ The problem is that Google is indexing these links as pages in the SERPs. Of course when they get indexed and then clicked, they show a 400 error because the /clkn/ link doesn't represent an actual page with content on it. The tracking link is set up to instantly 301 redirect to http://destination-url.com. Right now my dev team has blocked these links from crawlers by adding   Disallow: /clkn/   in the robots.txt file, however, this blocks the flow of link equity to the destination page. How can I stop these links from being indexed without blocking the flow of link equity to the destination URL?

                    Technical SEO | | UnbounceVan
                    0
                  • mshowells

                    Fake Links indexing in google

                    Hello everyone, I have an interesting situation occurring here, and hoping maybe someone here has seen something of this nature or be able to offer some sort of advice. So, we recently installed a wordpress to a subdomain for our business and have been blogging through it. We added the google webmaster tools meta tag and I've noticed an increase in 404 links. I brought this up to or server admin, and he verified that there were a lot of ip's pinging our server looking for these links that don't exist. We've combed through our server files and nothing seems to be compromised. Today, we noticed that when you do site:ourdomain.com into google the subdomain with wordpress shows hundreds of these fake links, that when you visit them, return a 404 page. Just curious if anyone has seen anything like this, what it may be, how we can stop it, could it negatively impact us in anyway? Should we even worry about it? Here's the link to the google results. https://www.google.com/search?q=site%3Amshowells.com&oq=site%3A&aqs=chrome.0.69i59j69i57j69i58.1905j0j1&sourceid=chrome&es_sm=91&ie=UTF-8 (odd links show up on pages 2-3+)

                    Technical SEO | | mshowells
                    0
                  • Liggins

                    Updating inbound links vs. 301 redirecting the page they link to

                    Hi everyone, I'm preparing myself for a website redesign and finding conflicting information about inbound links and 301 redirects. If I have a URL (we'll say website.com/website) that is linked to by outside sources, should I get those outside sources to update their links when I change the URL to website.com/webpage? Or is it just as effective from a link juice perspective to simply 301 redirect the old page to the new page? Are there any other implications to this choice that I may want to consider? Thanks!

                    Technical SEO | | Liggins
                    0
                  • Indiatravelz

                    How to fix broken links?

                    Hi, I use WordPress CMS with Yoast SEO plugin.  I have just found out that my 403 errors increased dramatically. It seems that all my tags below of each post are being broken for some reason. When i click on the tags i get the following massage: **403 Forbidden Request forbidden by administrative rules. ** I assume it has something to do with the configuration within Yoast SEO plugin. Dose anyone know how should i fix that? Thanks, Raviv evsGujA

                    Technical SEO | | Indiatravelz
                    0
                  • greenfoxone

                    Dofollow and Nofollow links

                    What is the difference between dofollow and nofollow links? I know that some sites/blogs only let you post nofollow links. In such a case how do I know if a comment I posted on a certain site will be a nofollow or dofollow? How about big traffic sites such as Huff Post. Do they only allow nofollow links?

                    Technical SEO | | greenfoxone
                    0
                  • Aspedia

                    Add to Cart Link

                    We have shopping cart links (<a href's,="" not="" input="" buttons)="" that="" link="" to="" a="" url="" along="" the="" lines="" of="" cart="" add="" 123&return="/product/123. </p"></a> <a href's,="" not="" input="" buttons)="" that="" link="" to="" a="" url="" along="" the="" lines="" of="" cart="" add="" 123&return="/product/123. </p">The SEOMoz site crawls are flagging these as a massive number of 302 redirects and I also wonder what sort of effect this is having on linkjuice flowing around the site. </a> <a href's,="" not="" input="" buttons)="" that="" link="" to="" a="" url="" along="" the="" lines="" of="" cart="" add="" 123&return="/product/123. </p">I can see several possible solutions: Make the links nofollow Make the links input buttons Block /cart/add with robots.txt Make the links 301 instead of 302 Make the links javascript (probably worst care) All of these would result in an identical outcome for the UX, but are very different solutions. What would you suggest?</a>

                    Technical SEO | | Aspedia
                    0

                  Get started with Moz Pro!

                  Unlock the power of advanced SEO tools and data-driven insights.

                  Start my free trial
                  Products
                  • Moz Pro
                  • Moz Local
                  • Moz API
                  • Moz Data
                  • STAT
                  • Product Updates
                  Moz Solutions
                  • SMB Solutions
                  • Agency Solutions
                  • Enterprise Solutions
                  • Digital Marketers
                  Free SEO Tools
                  • Domain Authority Checker
                  • Link Explorer
                  • Keyword Explorer
                  • Competitive Research
                  • Brand Authority Checker
                  • Local Citation Checker
                  • MozBar Extension
                  • MozCast
                  Resources
                  • Blog
                  • SEO Learning Center
                  • Help Hub
                  • Beginner's Guide to SEO
                  • How-to Guides
                  • Moz Academy
                  • API Docs
                  About Moz
                  • About
                  • Team
                  • Careers
                  • Contact
                  Why Moz
                  • Case Studies
                  • Testimonials
                  Get Involved
                  • Become an Affiliate
                  • MozCon
                  • Webinars
                  • Practical Marketer Series
                  • MozPod
                  Connect with us

                  Contact the Help team

                  Join our newsletter
                  Moz logo
                  © 2021 - 2026 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                  • Accessibility
                  • Terms of Use
                  • Privacy

                  Looks like your connection to Moz was lost, please wait while we try to reconnect.