Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • MozCon
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Track AI Overviews in Keyword Research
      Moz Pro

      Track AI Overviews in Keyword Research

      Try it free!
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Unlock flexible pricing & new endpoints
      Moz API

      Unlock flexible pricing & new endpoints

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. SEO Tactics
    3. Technical SEO
    4. 404 error - but I can't find any broken links on the referrer pages

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    404 error - but I can't find any broken links on the referrer pages

    Technical SEO
    4
    12
    3515
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • PooleyK
      PooleyK last edited by

      Hi,

      My crawl has diagnosed a client's site with eight 404 errors.

      In my CSV download of the crawl, I have checked the source code of the 'referrer' pages, but can't find where the link to the 404 error page is. Could there be another reason for getting 404 errors?

      Thanks for your help.

      Katharine.

      1 Reply Last reply Reply Quote 0
      • IainReloadMedia
        IainReloadMedia @IainReloadMedia last edited by

        Are you getting any crawl errors in Google Webmaster tools?

        1 Reply Last reply Reply Quote 0
        • PooleyK
          PooleyK @KeriMorgret last edited by

          Thank you. I will do.

          1 Reply Last reply Reply Quote 0
          • KeriMorgret
            KeriMorgret last edited by

            Xenu looks good to me for that page as well. I'd do an-demand crawl for that page/site from http://pro.seomoz.org/tools/crawl-test and if it's still showing up, send an email to help@seomoz.org so we can look and see if there's an error in the crawl software.

            Thanks!

            PooleyK 1 Reply Last reply Reply Quote 1
            • PooleyK
              PooleyK @IainReloadMedia last edited by

              Thanks! At least I know I am not going blind! No, the CSV came from SEO Moz's report.

              1 Reply Last reply Reply Quote 0
              • IainReloadMedia
                IainReloadMedia @IainReloadMedia last edited by

                Hi Sarah,

                I wasn't able to find errors on that page. Just to confirm the CSV of the crawl, is that coming from Google Webmasters?

                Iain

                1 Reply Last reply Reply Quote 0
                • PooleyK
                  PooleyK @IainReloadMedia last edited by

                  Hi Iain,

                  Thanks for your help. The site was recrawled on the weekend after attempted updates had been made and I downloaded a new CSV. The broken links are still showing and I still can't find where they are on the page?!

                  Screaming Frog has not shown up any errors however.

                  Not sure what else to do! Were you able to see any broken links in the example URLs I posted above?

                  Many thanks,

                  Katharine.

                  1 Reply Last reply Reply Quote 0
                  • IainReloadMedia
                    IainReloadMedia @PooleyK last edited by

                    When was the CSV download of the crawl taken? Have any changes been made to that page since?

                    Did the same 404 show up when you used Screaming Frog?

                    Thanks

                    Iain - Reload Media

                    PooleyK IainReloadMedia 4 Replies Last reply Reply Quote 0
                    • PooleyK
                      PooleyK last edited by

                      I wondered if it would help if I got more specific.

                      For example, this 404 error link

                      http://www.soccer2000.com/store/X10498!ADI/CONDIVO%2B12%2B3/4%2BPANT

                      Is supposedly found on this page:

                      http://www.soccer2000.com/store/cat/APP/APPAREL

                      But I can't find it anywhere - any ideas why?

                      Thanks again.

                      IainReloadMedia 1 Reply Last reply Reply Quote 0
                      • PooleyK
                        PooleyK @Gyorgy last edited by

                        Thanks! Fingers crossed this is what caused it.

                        1 Reply Last reply Reply Quote 0
                        • IainReloadMedia
                          IainReloadMedia last edited by

                          Hi Katherine,

                          Try using Screaming Frog SEO software to crawl you site. That should pick up if you have a incorrect internal links.

                          For external links pointing to none existent pages, try Majestic SEO. It has the largest amount of link data (Sorry Open Site Explorer, but you know it's true).

                          Hope that helps

                          Iain - Reload Media

                          1 Reply Last reply Reply Quote 0
                          • Gyorgy
                            Gyorgy last edited by

                            The crawl runs once a week, so maybe the broken links have been corrected since the last report. Wait for the next report and check if they still appear.

                            PooleyK 1 Reply Last reply Reply Quote 0
                            • 1 / 1
                            • First post
                              Last post

                            Got a burning SEO question?

                            Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


                            Start my free trial


                            Browse Questions

                            Explore more categories

                            • Moz Tools

                              Chat with the community about the Moz tools.

                            • SEO Tactics

                              Discuss the SEO process with fellow marketers

                            • Community

                              Discuss industry events, jobs, and news!

                            • Digital Marketing

                              Chat about tactics outside of SEO

                            • Research & Trends

                              Dive into research and trends in the search industry.

                            • Support

                              Connect on product support and feature requests.

                            • See all categories

                            Related Questions

                            • webbeemoz

                              I want to move some pages of my website to a folder and nav menu in those pages should only show inner page links, will it hurt SEO?

                              seo consulting seo expert seo page treatment

                              Hi, My website has a few SaaS products, to make my website simple i want to move my website some pages to its specific folder structure , so eg website.com/product1/features
                              website.com/product1/pricing
                              website.com/product1/information and same for product2 and so on, the website.com/product1/.. menu will only show the links of product1 and only one link to homepage (possibly in footer). Please share your opinion will it be a good idea, from UI perspective it will be simple , but i am not sure about SEO perspective, please help thanks

                              Technical SEO | | webbeemoz
                              1
                            • Mediaholix

                              Does anyone know the linking of hashtags on Wix sites does it negatively or postively impact SEO. It is coming up as an error in site crawls 'Pages with 404 errors' Anyone got any experience please?

                              Does anyone know the linking of hashtags on Wix sites does it negatively or positively impact SEO.  It is coming up as an error in site crawls 'Pages with 404 errors'  Anyone got any experience please? For example at the bottom of this blog post https://www.poppyandperle.com/post/face-painting-a-global-language the hashtags are linked, but they don't go to a page, they go to search results of all other blogs using that hashtag.  Seems a bit of a strange approach to me.

                              Technical SEO | | Mediaholix
                              0
                            • UnbounceVan

                              How can I stop a tracking link from being indexed while still passing link equity?

                              I have a marketing campaign landing page and it uses a tracking URL to track clicks. The tracking links look something like this: http://this-is-the-origin-url.com/clkn/http/destination-url.com/ The problem is that Google is indexing these links as pages in the SERPs. Of course when they get indexed and then clicked, they show a 400 error because the /clkn/ link doesn't represent an actual page with content on it. The tracking link is set up to instantly 301 redirect to http://destination-url.com. Right now my dev team has blocked these links from crawlers by adding   Disallow: /clkn/   in the robots.txt file, however, this blocks the flow of link equity to the destination page. How can I stop these links from being indexed without blocking the flow of link equity to the destination URL?

                              Technical SEO | | UnbounceVan
                              0
                            • O2C

                              Find all external 404 errors/links?

                              Hi All, We have recently discovered a site was linking to our site but it was linking to an incorrect url, resulting in a 404 error. We had only found this by pure chance and wondered if there was a tool out there that will tell us when a site is linking to an incorrect url on our site? Thanks 🙂

                              Technical SEO | | O2C
                              0
                            • AliMac26

                              Duplicate content and 404 errors

                              I apologize in advance, but I am an SEO novice and my understanding of code is very limited. Moz has issued a lot (several hundred) of duplicate content and 404 error flags on the ecommerce site my company takes care of. For the duplicate content, some of the pages it says are duplicates don't even seem similar to me. additionally, a lot of them are static pages we embed images of size charts that we use as popups on item pages. it says these issues are high priority but how bad is this? Is this just an issue because if a page has similar content the engine spider won't know which one to index? also, what is the best way to handle these urls bringing back 404 errors? I should probably have a developer look at these issues but I wanted to ask the extremely knowledgeable Moz community before I do 🙂

                              Technical SEO | | AliMac26
                              0
                            • ReSEOlve

                              404 errors

                              Hi I am getting these show up in WMT crawl error any help would be very much appreciated | ?escaped_fragment=Meditation-find-peace-within/csso/55991bd90cf2efdf74ec3f60 | 404 | 12/5/15 |
                              | | 2 | mobile/?escaped_fragment= | 404 | 10/26/15 |
                              | | 3 | ?escaped_fragment=Tips-for-a-balanced-lifestyle/csso/1 | 404 | 12/1/15 |
                              | | 4 | ?escaped_fragment=My-favorite-yoga-spot/csso/5598e2130cf2585ebcde3b9a | 404 | 12/1/15 |
                              | | 5 | ?escaped_fragment=blog/c19s6 | 404 | 11/29/15 |
                              | | 6 | ?escaped_fragment=blog/c19s6/Tag/yoga | 404 | 11/30/15 |
                              | | 7 | ?escaped_fragment=Inhale-exhale-and-once-again/csso/2 | 404 | 11/27/15 |
                              | | 8 | ?escaped_fragment=classes/covl | 404 | 10/29/15 |
                              | | 9 | m/?escaped_fragment= | 404 | 10/26/15 |
                              | | 10 | ?escaped_fragment=blog/c19s6/Page/1 | 404 | 11/30/15 | |   |

                              Technical SEO | | ReSEOlve
                              0
                            • Liggins

                              Updating inbound links vs. 301 redirecting the page they link to

                              Hi everyone, I'm preparing myself for a website redesign and finding conflicting information about inbound links and 301 redirects. If I have a URL (we'll say website.com/website) that is linked to by outside sources, should I get those outside sources to update their links when I change the URL to website.com/webpage? Or is it just as effective from a link juice perspective to simply 301 redirect the old page to the new page? Are there any other implications to this choice that I may want to consider? Thanks!

                              Technical SEO | | Liggins
                              0
                            • Indiatravelz

                              How to fix broken links?

                              Hi, I use WordPress CMS with Yoast SEO plugin.  I have just found out that my 403 errors increased dramatically. It seems that all my tags below of each post are being broken for some reason. When i click on the tags i get the following massage: **403 Forbidden Request forbidden by administrative rules. ** I assume it has something to do with the configuration within Yoast SEO plugin. Dose anyone know how should i fix that? Thanks, Raviv evsGujA

                              Technical SEO | | Indiatravelz
                              0

                            Get started with Moz Pro!

                            Unlock the power of advanced SEO tools and data-driven insights.

                            Start my free trial
                            Products
                            • Moz Pro
                            • Moz Local
                            • Moz API
                            • Moz Data
                            • STAT
                            • Product Updates
                            Moz Solutions
                            • SMB Solutions
                            • Agency Solutions
                            • Enterprise Solutions
                            • Digital Marketers
                            Free SEO Tools
                            • Domain Authority Checker
                            • Link Explorer
                            • Keyword Explorer
                            • Competitive Research
                            • Brand Authority Checker
                            • Local Citation Checker
                            • MozBar Extension
                            • MozCast
                            Resources
                            • Blog
                            • SEO Learning Center
                            • Help Hub
                            • Beginner's Guide to SEO
                            • How-to Guides
                            • Moz Academy
                            • API Docs
                            About Moz
                            • About
                            • Team
                            • Careers
                            • Contact
                            Why Moz
                            • Case Studies
                            • Testimonials
                            Get Involved
                            • Become an Affiliate
                            • MozCon
                            • Webinars
                            • Practical Marketer Series
                            • MozPod
                            Connect with us

                            Contact the Help team

                            Join our newsletter

                            Access all your tools in one place. Whether you're tracking progress or analyzing data, everything you need is at your fingertips.

                            Moz logo
                            © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                            • Accessibility
                            • Terms of Use
                            • Privacy

                            Looks like your connection to Moz was lost, please wait while we try to reconnect.