Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Server is taking too long to respond - What does this mean?
-
A client has 3 sites that he would like for me to look at. Whenever I attempt to on my home internet I get this message:
The connection has timed out
The server is taking too long to respond.When I take my iphone off wifi and use AT&T, the site comes up fine. What is going on here?
-
More than likely it was one 3 things, a DNS issue, a peering issue, or a temp ban.
If you were currently ftp'ing into the site and had too many threads open, usually above 4 or 5 but all depends on the server setting. They can issue a temporary ban on your ip address for the site. Depending on how the server is set up, you can either get an explicit message, which is bad. Or you can just get an error like you, which is good and it means the server is shedding the load.
A DNS issue could be that a name server is down somewhere or having other problems. You generally cannot do anything about this and they are generally fixed quickly because of the amount of sites / information hosted on them is vital.
A peering problem, like a DNS issue is usually spotty. More than likely that is what was happening. A peering issue means you cannot access the "chunk" of internet that the peer directs traffic through. So say you can access 99.9% of everything you want, because it is not going through the peer with the issues.
The best tools you can use to diagnose these problems are TOR, it is a socks proxy that routes your traffic so essentially you will be accessing the site through another isp, who could not be having peering or DNS issues with the hosting isp. Also you can use http://www.whatsmydns.net/ which will let you know what different dns servers around the world are returning. It will let you know if a major DNS server is having an issue. For general checking you can use this as well, http://www.downforeveryoneorjustme.com/
-
Check with the IT folks or hosting service for your client. I think this is an outside chance, but if you have been running spiders from your home computer to check the site, you may have been hitting it too hard and slowed the site down and the server may be blocking your IP as you are seen as a spammer. That is why you change ISPs you are golden as you are seen as a different "user".
I took down one of our sites once with a spidering tool. They were pushing new code right when I hit the site. Also, the number of requests a second I thought were ok, well, it was during peak traffic time. (DOH!)
I adjusted my crawl rate down and everything was ok. Again, this is just a guess, but worth checking considering your symptoms.
Good luck!
-
Yeah they all work for me too.
So this remains one of the weirder topics on here but for different reasons than I first suspected. ..I'm really not sure what to tell you. Sorry.
-
They all work for me
the topsmagic site takes a while to load though -
-
that's weird. what are the domains let's see if I can access them?
-
Wait are you saying this is just for your clients' sites? You can access other sites just fine? That's how you posted this question?
Sorry i'm confused.
-
My internet is working fine. I'm on moz.org right now using my internet. It's only when I attempt to visit those 3 websites.
-
Your internet and/or router is down..? Yeah I'd power-cycle the router and modem and try again. Or contact your cable company.
No offense but this is one of the weirdest Q&A posts I've seen here. I'm having a weird morning though so it totally fits.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Do long UTM codes hurt SEO?
Since most UTM codes/URLs are longer than 70ish characters, is this hurting my SEO? If it is, how can I solve the problem while still using a UTM code? Thanks!
Technical SEO | | Cassie_Ransom0 -
Google displays multiple titles for same article. What does this mean?
I've linked to some screenshots so that it what I'm talking about makes more sense. Sometimes, when I perform a search, I see an article with the correct article title listed as the page title in the SERPs. Other times, I see the wrong page title – it's a generic somethin' or other done by my client's web design company with a bunch of keywords thrown in. The latter (not the correct article title) also appears at the top of the browser tab for every article on my client's site. I know this is bad, but what can be done about it? This would never happen if my client used Wordpress or some easily modifiable CMS, but they're using a proprietary one maintained by the group that designed the website. open?id=0BxB_dYL1ylGgVVF1dHlwdXp2dFU open?id=0BxB_dYL1ylGgdWJjdlJoRlRIR00
Technical SEO | | Greenery0 -
Best way to noindex long dynamic urls?
I just got a Mozcrawl back and see lots of errors for overly dynamic urls. The site is a villa rental site that gives users the ability to search by bedroom, amenities, price, etc, so I'm wondering what the best way to keep these types of dynamically generated pages with urls like /property-search-page/?location=any&status=any&type=any&bedrooms=9&bathrooms=any&min-price=any&max-price=any from indexing. Any assistance will be greatly appreciated : )
Technical SEO | | wcbuckner0 -
Rel="Follow"? What the &#@? does that mean?
I've written a guest blog post for a site. In the link back to my site they've put a rel="follow" attribute. Is that valid HTML? I've Googled it but the answers are inconclusive, to say the least.
Technical SEO | | Jeepster0 -
301 Redirect How Long until the juice passes through to new site
Hi Guys, Following on from a question i asked last week in regard to a 301 http://www.seomoz.org/q/301-redirect-have-no-ranking I was thinking that i had some kind of issue on the site, although i have gone over it with a fine tooth comb i cannot find any issue's and from the amount of reads the thread has had im sure if there was something obvious it would have been pointed out. So i am quite confident the 301 from site A to site B is fine and working as intended, so my question is how long should it take until the juice is passed From site A to Site B as its 9 weeks now and still down 85% on traffic and even text for my home page if copied into the search bar don't bring up my site Bing is fine and did not see any real traffic drops but Google is not giving me back the rankings i had prior Whenever i have done a 301 before the rankings pretty steady and i see no real loss in rankings but this time ... painful all changes in WMT made
Technical SEO | | kellymandingo
Canonical tag implemented
all Pages 301 and correct 200 response from the targeted page
Sitemap Updated
Many Links Changed from Old site to new (including DMOZ)
no Robots text Blocking directory's
Google crawling freely and regularly The strange thing is New content is indexed immediately and ranks easily, I added a page for my service in my local area and went straight to position 5 in Google however old existing content wont move, I tracked 150 keywords only 4 are top 75 Don't know what else to do so any advice would be much appreciated PS site is around 17k pages Paul0 -
How to extract URLs from a site (without bringing the server down!)
Hi everybody. One of my clients is migrating to a new ecommerce platform, and we need to get a list of urls from the existing site to start mapping out the 301 redirects. Usually, I'd use a tool like Xenu or Integrity to crawl and output a list. However, the database and server setup is so bad that it can't handle the requests from these tools and it sends the site down. This, unsurprisingly, is one of the reasons for the migration. Does anybody know of a way to get a full list of urls without having to make a bunch of http requests which will kill the site? Any advice would be much appreciated!
Technical SEO | | neooptic0 -
How long does it take for rank to return after 301?
Hello all -- just looking for those who have implemented site-wide 301 redirects due to a domain change. I am about 2 weeks into mine and am seeing minimum 5, maximum 21 spot drops in many of my targeted terms. My pages have strong GPR, with most being 3 or higher. Anyone out there been able to track a ballpark of when rank will return? The 301 redirects were implemented correctly, with 1 to 1 setups in most cases. Google has updated the listings with the new domain name, but I'm taking a huge rank hit. Any experience on how long I can expect (I know it's different for every situation) would be great! Thanks.
Technical SEO | | Bandicoot0 -
.htacess file format for Apache Server
Hi, My website having canonical issue for home page, I have written the .htaccess file and upload the root directory. But still I didn't see any changes in the home page. I am copying syntax which one I have written in the .htaccess file. Please review the syntax and let me know the changes. Options +FollowSymlinks RewriteEngine on #RewriteBase / re-direct index.htm to root / ### RewriteCond %{THE_REQUEST} ^./index.htm\ HTTP/ RewriteRule ^(.)index.htm$ /$1 [R=301,L] re-direct IP address to www ### re-direct non-www to www ### re-direct any parked domain to www of main domain RewriteCond %{http_host} !^www.metricstream.com$ [nc] RewriteRule ^(.*)$ http://www.metricstream.com/$1 [r=301,nc,L] Is there any specific htaccess file format for apache server? Thanks, Karthik
Technical SEO | | karthik-1755440