Problem to log into moz
-
Every time the moz logs me out from the account and then I can not log in. It shows on the left side my name like I am logged in and then when I want go to community suddenly I am not logged in. It offen shows 502 error. It was first doing on firefox, then I manage to log in chrome and now I had to log in private browsing.
-
Hi all!
Just wanted to let you know that this was due to an SSO issue that we ran into. Our Developers pushed out a fix though so everything should be good to go. Apologies for the inconvenience and hope you all have a great day!
Best,
Sam
Moz Helpster -
Thank you very much it worked with all the tricks:-)
All the best
Iris
-
There appears to be some sort of redirection loop happening, but I don't know what could be the cause. Possibly a faulty cookie?
If you paste moz.com/logout into your address bar and hit return, I find you can then login correctly.
I hope that helps,
Peter -
Been having the same problem. Twice, I logged out, cleared my cookies and logged back in successfully--but I'm not sure that was actually the solution.
-
I've also been having this problem, the workaround I've been using is when you look like you are logged in, log out then re log in and it seems to solve it until it happens again. Hope this helps for now.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Moz isn't recognizing content on our website hosted on bubble.is
Hi all. We have a bubble.is site and it's difficult to get Moz to recognize the text on the site (even though Google seems to recognize it most of the time). The pages are recognized...just not the text. **In case you want to play around: ** https:getmarlow.com/about https://getmarlow.com/article/gather-data-on-where-your-time-and-energy-go-1579415891021x868278876529492000
Moz Pro | | Marlow20 -
Is the Moz Spam Score a reliable detection of PBNs?
Hello Moz community I am looking at a couple of websites to guest post on and it feels almost too easy. I am concerned these sites may be part of a PBN. Their spam scores are quite low however (6% - 11%). Is the new Spam Score on Link Explorer (not Open Site Explorer) a reliable tool to vet PBNs? I asked a member of the Moz team but they didn't know. Perhaps another will. Here is the website http://www.dspacecloud.org/ Thank you in advance for your opinions.
Moz Pro | | Avid-Panda0 -
Moz shows duplicate content, but URL's are tagged with campaign tags
Crawl diagnostics shows a lot of pages with duplicate content, but when I check the details, I see that it lists the same page but the url contains a campaign tag, so it's not really another page that is serving identical content... Is there a way to remove these pages out of the Crawl Diagnostics?
Moz Pro | | jorisbrabants0 -
How long for authority to transfer form an old page to a new page via a 301 redirect? (& Moz PA score update?)
Hi How long aproximately does G take to pass authority via a 301 from an old page to its new replacement page ? Does Moz Page Authority reflect this in its score once G has passed it ? All Best
Moz Pro | | Dan-Lawrence
Dan3 -
Moz Local
Hey Does anyone know when Moz Local will be available in the UK? Please share your experience. I'd like to know how it's actually helped your business and client base. Thanks so much Gary
Moz Pro | | GaryVictory0 -
Moz tools are returning "url is inaccessible"
Hello everyone, I have been trying to use the on page grader tool and I have also tried to do a site crawl test, and both tools have come back with a "Sorry, but that URL is inaccessible" error. This has not been a problem before. Any ideas why this is happening eg what is blocking it. The url is www.livinghouse.co.uk any help for a novice would be appreciated. PS. I have had another tool also not giving any results, so I assume its something on the site which is blocking the tools. Could this also block Google? Thanks Giles
Moz Pro | | livinghouse0 -
Problems with csv file from OSE
Hello Support, I have problems with the formatting of csv files from OSE in Excel. I got lines that only contain -- and these lines break up the data. It is possible to correct this manually but a bit annoying if you have 1500+ links generated in the file. I work a lot with csv files from other tools and programs and those give me no problems. Can you help me out please? Greetings Rob
Moz Pro | | FindFactory0 -
Moz Trust
I saw a severe drop in MozTrust for multiple sites I am working on. We have added some links this month, but would be considered 'spammy' or to be low quality. No other links appear to have been lost / removed. If we had some very high quality links before and have added some mid-level links can this be what is causing the drop? From the description on SEOmoz, it seemed to me that trust could only go up as links were added. It appears that I am missing something.
Moz Pro | | DigitalDiameter0