Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
How Best to do implement a Branch Locator for a Website with invididual location category pages
-
Hi All,
We have an ecommerce Website with multiple locations for our stores and we currently display separate location specific pages for the different categories and sub categories. This has helped us previously to rank well for local search in each of the areas we have a store but over the last few months since humingbird, our local rankings on some things have dip a little .
We want to implement a branch locator of some description to improve the user experience.
From looking at other websites with branch locators, they tend to a separate button/page with which you can search for a branch etc. However, they don't have location specific pages.
-
My query is should I do it so if a user comes in on a specific category location page and follows it through to product page , then to have a tab on the product page displaying the local branch from which he can come in. My thinking here is that , is that it would help confirm my local citations and help improve local rankings. Or Should the local branch be displayed on the local category pages instead or as well ?.
-
If a user comes in from the homepage or not on a specific location page, then the branch locator will allow them to search for a specific branch.
-
Should I also put in a branch locator as a separate page or can It be in more places.
I don't want to damage anything which may have an effect on rankings due to citations and NAP on the location specific pages.
Any advice or good examples to look at would be greatly appreciated
thanks
Sarah.
-
-
Sarah,
I see you placed this question almost a week ago and received no help with it. First, I should say that probably the complexity of it without a url or example.com diagram makes it quite difficult even for those who are very experienced in Local optimization. Next, I saw a red flag from the beginning and I want to be very sure I understand what you have: You have bricks and mortar stores in various locations and you have an ecommerce site that represents all of those stores (my first thought is, like a Costco or other discount warehouse merchant).
You have claimed all the locations in Google (you mentioned hummingbird) and have a local/G+ page for each and now, you are slipping in the rankings of the Local (7-pack) or for terms with keyword and geo keyword? (which or both).
Now, you want to implement a branch locator on the site and "from looking at other websites with branch locators, they tend to a separate button/page with which you can search for a branch etc. However, they don't have location specific pages." This practice makes you wonder what a best practice would be (correct?) If the find a location link is in a sidebar or header (not the footer as that would be poor UI/UX) it will show from any page.
To me, the second question is telling in that you are looking at someone searching for a location who is already on the site. While they will do that, you also must consider those who are searching and see your page in the SERPs. What do you want them to do? Do you want them to come to the site before they find a location? Or, are you fine with them shopping bricks and mortar first and foremost?
I would set up each location with a "location" page that is reached from a separate branch locator page that is linked to from the other pages you want searchers/shoppers to be able to find locations from.
So, if you sell furniture, I would have a link in the outdoor furniture section, the tables section, the bedroom section, etc. and all would link to a single locator page where one could input a zip or city, state. (It could even have a list of locations if there are not too many for that.)
If the page is on your site and the onpage SEO is around Find A Store Near You for example, there is a good chance that Google will site link that page. (Now, your searchers can choose find a store or shop online.) With the individual city or store pages, I would optimize them so they work for you Local G+ and you will still have the opportunity to rank for non Local SERPS with other pages. The 7 pack is local and the other organic listings allow you more possibility to rank. Remember, typically, a page that is in the 7 pack, etc. will not show in the other organic listings.
One assumption I am making is the stores do NOT have their own websites.
Hopefully, I have given you enough or provided good questions so that with answers we can assist you further.
All the best,
Robert
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
I have a client in Australia that is going to set up a website that is in Chinese to service their Asian customer base (Indonesia, Singapore, HK, China). What domain should they use?
They're website is hosted on a .com.au domain. Should they host their Chinese language pages under their current domain (.com.au) using a subdirectory (i.e. /asia) or should they use another separate domain that they own that is a regular .com? Or does it really not matter?
Local Website Optimization | | 100yards1 -
Best Practices: Different Phone Numbers on the Same Website
Since 2006 www.nyc-officespace-leader.com has promoted my commercial real estate brokerage business. I have been the sole broker listed on the site. As a result, the same phone number has appeared consistently throughout the site. Now I will be adding a colleague to the site (in addition to me) and I am struggling with how to best display my colleague's phone number. The 2nd broker will be adding property listings and blog posts. It was agreed that my phone number would be replaced by my colleagues phone number on his listings and blog posts. Pages that existed before would remain with my phone number. The idea being that leads generated by the 2nd broker's new content get directed to him rather than me. My concern is that having a new phone number listed will introduce an inconsistent phone number and harm our local SEO. I have read that it is absolutely critical that NAP (name, address, phone number) must be 100% consistent otherwise it can cause harm search engine ranking. What are best practices for displaying different phone numbers for different personnel on the same website without harming local SEO efforts? This situation is certainly common, so I would think there must be some work arounds. I have seen "Contact" icons that when clicked show phone numbers. Is there any standard solution for this issue that keeps NAP data consistent? Also, what if we keep the same number in the header but use different numbers in other locations? Is the header a location where we should be extra careful to display the same phone number? Thanks,
Local Website Optimization | | Kingalan1
Alan Rosinsky
Metro Manhattan Office Space, Inc. An example of inconsistent listing pages are: -http://www.nyc-officespace-leader.com/listings/386-w-38th-street-office-lease-2370sf
(Broker "#2) -http://www.nyc-officespace-leader.com/listings/329-545-eighth-ave-office-lease-525sf
(myself) An example of inconsistent blog pages are: -http://www.nyc-officespace-leader.com/blog/the-tech-explosion-impact-on-chelsea-2
(Broker "#2) -http://www.nyc-officespace-leader.com/blog/office-space-build-out-cost
(myself)0 -
Should I open a new domain and website for a new location under one company?
Hi my name is Gina and I wanted to ask for some advice. I'm thinking opening a diff location and was thinking if its a good idea to open up a new domain and new website? And why that may be a good idea and why or a bad idea and why?
Local Website Optimization | | LittleDog0 -
How does duplicate content work when creating location specific pages?
In a bid to improve the visibility of my site on the Google SERP's, I am creating landing pages that were initially going to be used in some online advertising. I then thought it might be a good idea to improve the content on the pages so that they would perform better in localised searches. So I have a landing page designed specifically to promote what my business can do, and funnel the user in to requesting a quote from us. The main keyword phrase I am using is "website design london", and I will be creating a few more such as "website design birmingham", "website design leeds". The only thing that I've changed at the moment across all these pages is the location name, I haven't touched any of the USP's or the testimonial that I use. However, in both cases "website design XXX" doesn't show up in any of the USP's or testimonial. So my question is that when I have these pages built, and they're indexed, will I be penalised for this tactic?
Local Website Optimization | | mickburkesnr0 -
Subdomain for ticketing of a client website (how to solve SEO problems caused by the subdomain/domain relationship)
We have a client in need of a ticketing solution for their domain (let's call it www.domain.com) which is on Wordpress - as is our custom ticket solution. However, we want to have full control of the ticketing, since we manage it for them - so we do not want to build it inside their original Wordpress install. Our proposed solution is to build it on tickets.domain.com. This will exist only for selling and issuing the tickets. The question is, is there a way to do this without damaging their bounce rate and SEO scores?
Local Website Optimization | | Adam_RushHour_Marketing
Since customers will come to www.domain.com, then click the ticketing tab and land on tickets.domain.com, Google will see this as a bounce. In reality, customers will not notice the difference as we will clone the look and feel of domain.com Should we perhaps have the canonical URL of tickets.domain.com point to www.domain.com? And also, can we install Webmaster Tools for tickets.domain.com and set the preferred domain as www.domain.com? Are these possible solutions to the problem, or not - and if not, does anyone else have a viable solution? Thank you so much for the help.0 -
Rebranding a Website to a new Domain Name
Hi All, I'm looking to rebrand my current website to a new domain name.
Local Website Optimization | | Mark_Ch
In short the current website has out grown it's potential. The domain name is not memorable nor is it attracting a wider audience.
I will create my new website and 301 redirect the old website to the new, hence pass SEO value. Google Places
Having spoken to Google they tell me that I can simply change the URL in Google Places to the new URL. Articles on my current website
I have a number of rich content articles on my current website, can I simply create my new website and copy & paste these previously written articles? Google+, Twitter, Facebook, etc.
What should I do for accounts associated with the current website? Any other useful information would be much appreciated. Regards Mark0 -
Website Migration - remove unnecessary sub-folder?
Rebuilding a site that currently has good rankings. The original site was build in Joomla. I am doing the rebuild on WordPress. The old site is at the domain www.savannah-dentist.com, but clicking on any link generates a url with a subfolder; i.e. the website is at www.savannah-dentist.com, click on the logo and you will go to www.savannah-dentist.com/rosenthal/, the "meet the doctors" link goes to "www.savannah-dentist.com/rosenthal/meet-the-doctors" When I rebuild the site, do I have to retain that url structure? If I get rid of the folder and make everything simply like www.savannah-dentist.com/meet-the-doctors, will I be jeopardizing our rankings? Thanks! -Adam
Local Website Optimization | | aj6130 -
Single Site For Multiple Locations Or Multiple Sites?
Hi, Sorry if this rambles on. There's a few details that kind of convolute this issue so I'll try and be as clear as possible. The site in question has been online for roughly 5 years. It's established with many local citations, does well in local SERPs (working on organic results currently), and represents a business with 2 locations in the same county. The domain is structured as location1brandname.com. The site was recently upgraded from a 6-10 page static HTML site with loads of duplicate content and poor structure to a nice, clean WordPress layout. Again, Google is cool with it, everything was 301'd properly, and our rankings haven't dropped (some have improved). Here's the tricky part: To properly optimize this site for our second location, I am basically building a second website within the original, but customized for our second location. It will be location1brandname.com/secondcity and the menu will be unique to second-city service pages, unique NAP on footer, etc. I will then update our local citations with this new URL and hopefully we'll start appearing higher in local SERPs for the second-city keywords that our main URL isn't currently optimized for. The issue I have is that our root domain has our first city location in the domain and that this might have some negative effect on ranking for the second URL. Conversely, starting on a brand new domain (secondcitybrandname.com) requires building an entire new site and being brand new. My hunch is that we'll be fine making root.com/secondcity that locations homepage and starting a new domain, while cleaner and compeltely separate from our other location, is too much work for not enough benefit. It seems like if they're the same company/brand, they should be on the same sitee. and we can use the root juice to help. Thoughts?
Local Website Optimization | | kirmeliux0