The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. SEO and Digital Marketing Forum
    2. Categories
    3. SEO Tactics
    4. Technical SEO
    5. PageSpeed Insights DNS Issue
    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    PageSpeed Insights DNS Issue

    Technical SEO
    5 3 4.7k
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • daedriccarl
      daedriccarl last edited by

      Hi

      Anyone else having problems with Google's Pagespeed tool? I am trying to benchmark a couple of my sites but, according to Google, my sites are not loading. They will work when I run them through the test at one point but if I try again, say 15 mins later, they will present the following error message

      An error has occured

      DNS error while resolving DOMAIN. Check the spelling of the host, and ensure that the page is accessible from the public Internet. You may refresh to try again.

      If the problem persists, please visit the PageSpeed Insights mailing list for support.

      This isn't too much an issue for testing page speed but am concerned that if Google is getting this error on the speed test it will also get the error when trying to crawl and index the pages.

      I can confirm the sites are up and running. I the sites are pointed at the server via A-records and haven't been changed for many weeks so cannot be a dns updating issue.  Am at a loss to explain.

      Any advice would be most welcome. Thanks.

      1 Reply Last reply Reply Quote 0
      • daedriccarl
        daedriccarl @Highland last edited by

        Hi

        Thanks for looking at the issue. There should be four working nameservers. I have four set in both WHM and at my domain registrar. I added two more two (3 and 4) so maybe they are taking a while to resolve around the web.

        Will look at the SOA, thanks. Server and domain set up isn't at the top of my skill set. The domain you mention in this thread is just a testing domain to see what happens with a certain kind of content so it hasn't been treated too seriously to be honest.

        1 Reply Last reply Reply Quote 0
        • Highland
          Highland last edited by

          It looks like you have some NS problems according to IntoDNS. The largest issue is that you have 4 nameservers listed with your registrar but only 2 are listed in your DNS.

          ~]$ dig NS yoactive.co.uk
          ;; ANSWER SECTION:
          yoactive.co.uk.         86400   IN      NS      ns2.ccgdigitalmarketing.com.
          yoactive.co.uk.         86400   IN      NS      ns1.ccgdigitalmarketing.com.

          You should have a NS record for each DNS server. Also, your SOA is set to expire in... 5 weeks?! That's crazy long.

          If you can't get this resolved with your host, you can always try CloudFlare, a free DNS + proxy service.

          daedriccarl 1 Reply Last reply Reply Quote 1
          • daedriccarl
            daedriccarl @Leonie-Kramer last edited by

            thanks, very useful tool. None of my domains passed but i can still access them.  Will try moving away from A record set up and use nameservers instead

            1 Reply Last reply Reply Quote 0
            • Leonie-Kramer
              Leonie-Kramer last edited by

              Hi, you can check your dns config here:

              http://dnscheck.pingdom.com. If problems with resolving your domain. ask you  hostingprovider to set the dns right. otherwise you have to do it yourself in you hosting configuration tool like direct admin or plex.

              Grtz, Leonie

              daedriccarl 1 Reply Last reply Reply Quote 2
              • 1 / 1
              • First post
                Last post

              Got a burning SEO question?

              Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


              Start my free trial


              Explore more categories

              • Moz Tools

                Chat with the community about the Moz tools.

                Getting Started
                Moz Pro
                Moz Local
                Moz Bar
                API
                What's New

              • SEO Tactics

                Discuss the SEO process with fellow marketers

                Content Development
                Competitive Research
                Keyword Research
                Link Building
                On-Page Optimization
                Technical SEO
                Reporting & Analytics
                Intermediate & Advanced SEO
                Image & Video Optimization
                International SEO
                Local SEO

              • Community

                Discuss industry events, jobs, and news!

                Moz Blog
                Moz News
                Industry News
                Jobs and Opportunities
                SEO Learn Center
                Whiteboard Friday

              • Digital Marketing

                Chat about tactics outside of SEO

                Affiliate Marketing
                Branding
                Conversion Rate Optimization
                Web Design
                Paid Search Marketing
                Social Media

              • Research & Trends

                Dive into research and trends in the search industry.

                SERP Trends
                Search Behavior
                Algorithm Updates
                White Hat / Black Hat SEO
                Other SEO Tools

              • Support

                Connect on product support and feature requests.

                Product Support
                Feature Requests
                Participate in User Research

              • See all categories

              Get started with Moz Pro!

              Unlock the power of advanced SEO tools and data-driven insights.

              Start my free trial
              Products
              • Moz Pro
              • Moz Local
              • Moz API
              • Moz Data
              • STAT
              • Product Updates
              Moz Solutions
              • SMB Solutions
              • Agency Solutions
              • Enterprise Solutions
              • Digital Marketers
              Free SEO Tools
              • Domain Authority Checker
              • Link Explorer
              • Keyword Explorer
              • Competitive Research
              • Brand Authority Checker
              • Local Citation Checker
              • MozBar Extension
              • MozCast
              Resources
              • Blog
              • SEO Learning Center
              • Help Hub
              • Beginner's Guide to SEO
              • How-to Guides
              • Moz Academy
              • API Docs
              About Moz
              • About
              • Team
              • Careers
              • Contact
              Why Moz
              • Case Studies
              • Testimonials
              Get Involved
              • Become an Affiliate
              • MozCon
              • Webinars
              • Practical Marketer Series
              • MozPod
              Connect with us

              Contact the Help team

              Join our newsletter
              Moz logo
              © 2021 - 2026 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
              • Accessibility
              • Terms of Use
              • Privacy

              Looks like your connection to Moz was lost, please wait while we try to reconnect.