PPC sessions being counted as organic in GA
-
I am coming across a very frustrating phenomenon in one of my PPC campaign reporting.
In short: I believe that GA is counting some of my PPC sessions as organic (not provided). Has anybody come across this before?
I believe they are being counted as organic because of the following:
-
the website is brand new and does not rank for anything but their branded terms
-
the few keywords showing up in GA are the terms we target our PPC towards
-
the amount of sessions of Paid Search (in channels) and AdWords sessions don't match up (The number of actual PPC clicks is substantially higher than the Paid Search sessions)
-
PPC clicks and sessions don't even match up in the AdWords part of GA
-
GWT shows 0% CTR for any non branded terms
Tell me I am crazy, but I really don't think I am. I just don't have the hard evidence to back it up. Any help is greatly appreciated.
-
-
There are several reasons why AdWords & GA data won't match up, and this is one of them, but don't ever expect them to be the same.
I know we keep harping that things need to be linked appropriately and I'm glad you've gotten it handled, Anna, but it's the most common reason for any real mis-attribution. And by most common I mean nearly everyone gets it wrong Glad you're on the right track here.
There is also an attribution modeling between GA & AdWords. AdWords is a first touch attribution interface while generally GA is last touch. Though your site is relatively new, if you have any return visitors at all from brand then they will appear as Organic and not PPC.
Knowing that GWT says you don't have any non-brand traffic and you are sure you don't rank for anything, where is the traffic going? What are the landing pages you are using for PPC? Are they different than the pages organic traffic is getting traffic on? (side note: please tell me that you aren't sending PPC traffic to the home page )
-
Hi Anna,
I have read your query & all of replies very carefully & now I m replying you point by point.
"In short: I believe that GA is counting some of my PPC sessions as organic (not provided). Has anybody come across this before? "
My comment - Not provided keyword is a keyword without keyword referral data.
****There are two types of keywords referral data: organic keywords referral data and paid keywords referral data. ******
The organic keywords referral data tells you which search term was used by a person to visit your website after he/she clicked on an organic search engine listing on Google.
The paid keywords referral data tells you which search term was used by a person to visit your website after he/she clicked on a paid search engine listing on Google. These paid search engine listing are the PPC ads you see on Google.
But since Google doesn’t hide the paid keyword referral data, your web analytics tools like Google Analytics will continue to report the keywords which generated traffic, sales and conversions on your website through Adwords reports.
So IMO your assumption is wrong"I believe they are being counted as organic because of the following:- the website is brand new and does not rank for anything but their branded terms
- the few keywords showing up in GA are the terms we target our PPC towards"
My Comment - I believe you are doing guess work. This is not possible."- the amount of sessions of Paid Search (in channels) and AdWords sessions don't match up (The number of actual PPC clicks is substantially higher than the Paid Search sessions)"My comments - Please visit below URL you will know hwy there is discrepancy in session datahttps://support.google.com/analytics/answer/1257084?hl=enNow here is some methods to resolve the issue.I presume auto tagging or manual tagging you are using either one. I hope you are not using both. 1>Install tag assistant to check whether tracking is correct or not2>Hit & trail methodRemove auto tagging or manual tagging whichever you are using for some time after that search any keyword and click on your adWords Ad .After landing on your webpage append this (?utm_source=Anna&utm_medium=paid at the end of url and click enter . Please repeat this search for 3-4 times and you can check after 24 hour whether this data going in organic or paid.*I am running Adwords & Bing campaign since last six years I haven't face this scenario ever.sorry for the long answer it was just to explain you.I hope it helps you.Thanks
-
The only way to know for sure is, after having linked your GA to Adwords, is to look at server logs and look for the following (in bold)
www.yourdomain.com/somepage?gclid=XXXXXXXXXXXX
This is how Adwords passes the session on to GA. If you click on your own ads you should see this show up when you finally arrive at your site (if not check configs).
the amount of sessions of Paid Search (in channels) and AdWords sessions don't match up (The number of actual PPC clicks is substantially higher than the Paid Search sessions)
This is normal. Because GA relies on JS code there will always be missed sessions. Some people have JS turned off, while others have plugins that block GA from loading and sending data back. Server logs are the only real way to know true traffic.
-
If its not alot of traffic your best to just ignore it
-
Thanks Hutch, I had checked everything mentioned there. But I'm still convinced that a large amount of sessions are being classed as Organic.
I don't believe that the volume of sessions could be on branded keywords. But yet again I don't have any hard data to back that up. Just a hunch.
-
Also, your Google traffic and your Adwords will never line up perfectly due to the difference of how each is tracked.
Google has gone into the differences here: https://support.google.com/analytics/answer/1034383?hl=en
-
I have looked at both David, but the ones I mention above are just organic.
-
Are you looking at over all keywords or just organic?
-
Yes GA and AdWords are linked. Not using bing.
-
Is your adwords account linked? Are you tagging bing ppc urls?
-
Did you link your GA and Adwords accounts or are you just tagging? Organic (not provided) is how GA shows all search traffic from users who connect to Google securely (signed into a Google account) so this could be branded traffic but there is no way of knowing in GA.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Finding Organic search keywords
Hello How do I get the organic keywords that searchers type into organic search to find your website? I know google does not officially provide keywords for organic search now, only paid and I have seen work arounds at.. https://blog.kissmetrics.com/unlock-keyword-not-provided/ https://www.optimizesmart.com/optimize-organic-search-campaigns-keyword-referral-data/ Are there any other better suggestions you would give?
Paid Search Marketing | | TMS_spa0 -
Number of E-commerce transaction is less while goal conversion count is more
Hi All,
Paid Search Marketing | | Alick300
As far as I know for one goal conversion I could have have more E-commerce transaction but in my case it is opposite I am getting e.g two goal conversion count for one e-commerce transaction or 6 goal conversion count for 3 E-commerce transaction. Why this is happening & How could I fix that? Thanks0 -
PPC Adwords Trademark Protection
Hi Wheres the form for filling in/registering your brand with Google for trademark protection in adwords ? I can only find an infringement/complaint form, which given no one currently infringing i imagine will be pointless filling it in. I understand its possible to register trademark with Google in the first place If someone can direct me to the exact page will be much appreciated ? Many Thanks Dan
Paid Search Marketing | | Dan-Lawrence1 -
PPC software.. which one do you think is better? why?
hey guys... I am trying to figure out the best way of doing PPC. I dont want waste money doing it the less effective way. So far I have been looking at Acquisio and wordstream.. I am not sure which would be best for me or if there is other options that would be even better. I am in house in charge of 2 ecommerce websites.
Paid Search Marketing | | Felip30 -
What are the best ways that PPC and SEO can work together?
This has come up recently internally as we are an agency that traditionally only focuses on SEO. However, when asked to articulate the benefits of how they can work together I normally see rather vague and non-actionable answers that don't really translate to real life always. I can understand how you can use SEO techniques to improve the ROAS of a PPC campaign by improving the quality of a landing page. I am also aware of a number of ways you can use Adwords data from your campaign to improve your SEO campaign but I am curious to know. How else can the two channels work together to help each other out?
Paid Search Marketing | | SearchAcademy0 -
Launching a PPC Campaign during the Holidays
Hi Mozzers- I have a client who is interested in running a PPC campaign. We are all setup to go...Here's my dilemma. The client provides moving services - household and commercial. I'm torn whether or not to launch the campaign during the holidays. Pros: We're not paying for impressions so it won't cost us any more $$. Cons: It probably won't show the best outcome over December - clicks/conversion. Thoughts? Pull the trigger and launch or wait until January? Thanks!
Paid Search Marketing | | lhc67
LHC0 -
PPC + SEO - Both well ranked, which penalty if there's any.
Hello everyone, I have a doubt about the PPC and SEO. For example if i rank at first page ( something like 5th position ) for one specific keyword, and then I decide to add this keyword to my PPC campaign. My 5th rank will be penalized by google if i buy the PPC keyword ? Thanks.
Paid Search Marketing | | augustos0 -
Does anyone have a good resource for learning PPC?
Hi guys I'm looking for a good resource to brush up on PPC. Any help would be great. Thanks
Paid Search Marketing | | flemingsteele0