Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Why can't google mobile friendly test access my website?
-
getting the following error when trying to use google mobile friendly tool:
"page cannot be reached. This could be because the page is unavailable or blocked by robots.txt"
I don't have anything blocked by robots.txt or robots tag. i also manage to render my pages on google search console's fetch and render....so what can be the reason that the tool can't access my website?
Also...the mobile usability report on the search console works but reports very little, and the google speed test also doesnt work...
Any ideas to what is the reason and how to fix this?
LEARN MOREDetailsUser agentGooglebot smartphone
-
Yes, search for whitesource on google (dont want to post the full link), this is the website
but as far as robots.txt i do not have noindex or nofollow on my website.
In addition, I also cannot get a cache on the "fetch as google" tool in the Search Console - im only getting the request header details, without the html
-
Nadav,
this could happen in restrictive robots.txt where there are some enabled parts and other parts disabled for indexing.
But you help you could you sent link to that file so we can give you best advise for your case?
-
This is the kind of question that cause a lot of wasted tail-chasing if we can't inspect the affected URL, Nadav. Can you give us a link to the site in question?
Paul
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
What punctuation can you use in meta tags? Are there any Google does not like?
So I know you can use dashes and | in meta tags, but can anyone tell me what other punctuation you can use? Also, it'd be great to know what punctuation you can't use. Thanks!
Technical SEO | | Trevorneo1 -
Why is Google Webmaster Tools showing 404 Page Not Found Errors for web pages that don't have anything to do with my site?
I am currently working on a small site with approx 50 web pages. In the crawl error section in WMT Google has highlighted over 10,000 page not found errors for pages that have nothing to do with my site. Anyone come across this before?
Technical SEO | | Pete40 -
What can I do to stop ranking for a keyword that has nothing to do with the companies website?
A website that we maintain keeps ranking for the keyword 'homeless shelter'. The company is UTILIS USA and they produce heavy duty shelters for military personnel. They have nothing to do with homeless shelters but continue to receive traffic concerning the phrase.
Technical SEO | | ReviveMedia0 -
Error: Missing Meta Description Tag on pages I can't find in order to correct
This seems silly, but I have errors on blog URLs in our WordPress site that I don't know how to access because they are not in our Dashboard. We are using All in One SEO. The errors are for blog archive dates, authors and just simply 'blog'. Here are samples: http://www.fateyes.com/2012/10/
Technical SEO | | gfiedel
http://www.fateyes.com/author/gina-fiedel/
http://www.fateyes.com/blog/ Does anyone know how to input descriptions for pages like these?
Thanks!!0 -
404 error - but I can't find any broken links on the referrer pages
Hi, My crawl has diagnosed a client's site with eight 404 errors. In my CSV download of the crawl, I have checked the source code of the 'referrer' pages, but can't find where the link to the 404 error page is. Could there be another reason for getting 404 errors? Thanks for your help. Katharine.
Technical SEO | | PooleyK0 -
Oh no googlebot can not access my robots.txt file
I just receive a n error message from google webmaster Wonder it was something to do with Yoast plugin. Could somebody help me with troubleshooting this? Here's original message Over the last 24 hours, Googlebot encountered 189 errors while attempting to access your robots.txt. To ensure that we didn't crawl any pages listed in that file, we postponed our crawl. Your site's overall robots.txt error rate is 100.0%. Recommended action If the site error rate is 100%: Using a web browser, attempt to access http://www.soobumimphotography.com//robots.txt. If you are able to access it from your browser, then your site may be configured to deny access to googlebot. Check the configuration of your firewall and site to ensure that you are not denying access to googlebot. If your robots.txt is a static page, verify that your web service has proper permissions to access the file. If your robots.txt is dynamically generated, verify that the scripts that generate the robots.txt are properly configured and have permission to run. Check the logs for your website to see if your scripts are failing, and if so attempt to diagnose the cause of the failure. If the site error rate is less than 100%: Using Webmaster Tools, find a day with a high error rate and examine the logs for your web server for that day. Look for errors accessing robots.txt in the logs for that day and fix the causes of those errors. The most likely explanation is that your site is overloaded. Contact your hosting provider and discuss reconfiguring your web server or adding more resources to your website. After you think you've fixed the problem, use Fetch as Google to fetch http://www.soobumimphotography.com//robots.txt to verify that Googlebot can properly access your site.
Technical SEO | | BistosAmerica0 -
Can I format my H1 to be smaller than H2's and H3's on the same page?
I would like to create a web design with 12px H1 and for sub headings on the page to be more like 24px. Will search engines see this and dislike it? The reason for doing it is that I want to put a generic page title in the banner, and more poetic headings above the main body. Example: Small H1: Wholesale coffee, online coffee shop and London roastery Large h2: Respect the bean... Thanks
Technical SEO | | Crumpled_Dog
Scott0 -
Has google panelized us ? If so, why ? How do I know if our website is panelized ?
We were ranked on first page among top 5 position a year ago for most of our pages. On one fine day, google decided to drop us from the results although google keeps indexing our pages. Google index our pages regularly but doesn't show them in its results. All google traffic we receive is for our own site name and its variations. I wanted to know - how do we know if google has panelized us. Why has google panelized us ? If they have panelized us, what can we do to get out of it ? Also I wanted to know if any tool will help me identify such thing. We have not done any link building. Our site page rank is 4 (it was 5 few months ago). All we did was on page optimization. Thanks for your help!
Technical SEO | | seoidea0