Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
WEbsite cannot be crawled
-
I have received the following message from MOZ on a few of our websites now
Our crawler was not able to access the robots.txt file on your site. This often occurs because of a server error from the robots.txt. Although this may have been caused by a temporary outage, we recommend making sure your robots.txt file is accessible and that your network and server are working correctly. Typically errors like this should be investigated and fixed by the site webmaster.
I have spoken with our webmaster and they have advised the below:
The Robots.txt file is definitely there on all pages and Google is able to crawl for these files. Moz however is having some difficulty with finding the files when there is a particular redirect in place.
For example, the page currently redirects from threecounties.co.uk/ to https://www.threecounties.co.uk/ and when this happens, the Moz crawler cannot find the robots.txt on the first URL and this generates the reports you have been receiving. From what I understand, this is a flaw with the Moz software and not something that we could fix form our end.
_Going forward, something we could do is remove these rewrite rules to www., but these are useful redirects and removing them would likely have SEO implications. _
Has anyone else had this issue and is there anything we can do to rectify, or should we leave as is?
-
Ok, I made a quick test of your robot.txt file and looks fine,
https://www.threecounties.co.uk/robots.txtThen I made a test https://httpstatus.io/ to check the status code
of your robot.txt file and show me 200 status code (So it's fine)Also, you need to make sure that your robot.txt file is accessible for the Rogerbot (Moz crawler)
This day the hosting providers have become very strict with third-party crawlers
This includes Moz, Majestic SEO, Semrush and Ahrefs.Here you can find all the possible sources of the problem and recommended solutions
https://moz.com/help/guides/moz-pro-overview/site-crawl/unable-to-crawlRegards
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Share some high authority DA Website
Share some high authority DA Website. Where can I get backlink for my website.
Moz Pro | | dollarpesa0 -
Best tools for an initial website health check?
Hi,
Moz Pro | | CamperConnect14
I'd like to offer free website health checks (basic audits) and am wondering what tools other people use for this? It would be good to use something that presents the data well. Moz is great but it gets expensive if I want to offer these to many businesses in the hope of taking on just a few as clients and doing a full manual audit for them. So far I've tried seositecheckup.com (just checks a single page though), metaforensics.io and mysiteauditor. Thanks!0 -
404 Crawl Diagnostics with void(0) appended to URL
Hello I am getting loads of 404 reported in my Crawl report, all appended with void(0) at the end. For example: http://lfs.org.uk/films-and-filmmakers/watch-our-films/1289/void(0)
Moz Pro | | moshen
The site is running on Drupal 7, Has anyone come across this before? Kind Regards Moshe | http://lfs.org.uk/films-and-filmmakers/watch-our-films/1289/void(0) |0 -
Meta Tag Descriptions not being found in Moz Crawls
Hey guys, I have been managing a few websites and have input them into Moz for crawl reports, etc. For a while I have noticed that we were getting a gratuitous amount of errors when it came to the number of missing meta tags. It was numbering in the 200's. The sites were in place before I got here and a lot of the older posts no one had even attempted to include tags, links of the page or anything. As they are all Wordpress Sites and they all already had the Yoast/Wordpress SEO plug-in installed on them, I decided I would go through each post and media file one at a time and update their meta tags via the plug in. I personally did this so I know that I added and saved each one, however the Moz crawl reports continue to show that we are missing roughly 200 meta tags. I've seen a huge drop off in 404 errors and stuff since I went through and double checked everything on the sites, however the meta tag errors persist. Is this the case that Moz is not recognizing the tags when it crawls because I used the Yoast Plugin? Or would you say that the plugin is the issue and I should find another way to add meta tags to the pages and posts on the site? My main concern is that if Moz is having issues crawling the sites, is Google also seeing the same thing? The URLS include:
Moz Pro | | MOZ.info
sundancevacationsblog.com
sundancevacationsnews.com
sundancevacationscharities.com Any help would be appreciated!0 -
A tool to tell a websites estimated traffic
I am new to Moz (as a member), so I am not sure if Moz has a tool that I need. I don't want this post to be about self promotion, so I will keep it short. Our business helps increase conversions and sales for online businesses. Our ideal prospects belongs to some key categories of businesses like ecommerce, saas etc. However, I would like to know the estimated volume of traffic for a website before approaching them and introducing our service. So if there was a tool I could use to estimate the volume of visitors a specific website receives on average a day or month, it would be hugely beneficial.Obviously, these are prospective clients, so we do not have access to their system or their analytics. I just want to get an estimate. So for example, if I entered the domain abc.com into the system, I would hope it could tell me, that abc.com gets an average of 900 unique visitors a day. I don't need too much detail like geographic locations etc, but it would be a bonus having that additional information. I also don't mind paying for a tool that's quality. So it doesn't have to be free.
Moz Pro | | RyanShahed0 -
Best Chrome extension to find contact emails on a website
Hi, I've done some digging around the Q and A and SEOMoz articles. Still not finding exactly what I need. I'm just looking for a tool that will quickly help me find the best contact email on a particular website. Whether it be the one the site is registered to a different one or both. Thanks in advance for the help. Aaron
Moz Pro | | arkana0 -
How to resolve Duplicate Content crawl errors for Magento Login Page
I am using the Magento shopping cart, and 99% of my duplicate content errors come from the login page. The URL looks like: http://www.site.com/customer/account/login/referer/aHR0cDovL3d3dy5tbW1zcGVjaW9zYS5jb20vcmV2aWV3L3Byb2R1Y3QvbGlzdC9pZC8xOTYvY2F0ZWdvcnkvNC8jcmV2aWV3LWZvcm0%2C/ Or, the same url but with the long string different from the one above. This link is available at the top of every page in my site, but I have made sure to add "rel=nofollow" as an attribute to the link in every case (it is done easily by modifying the header links template). Is there something else I should be doing? Do I need to try to add canonical to the login page? If so, does anyone know how to do it using XML?
Moz Pro | | kdl01 -
A tool to submit websites in directories
Hello I am looking for a tool to help me to submit websites in directories, something like the yooda tool. http://www.yooda.com/outils_referencement/submit_center_yooda/ This tool seems good no? do you offer something similar at seomoz? or where could I find some similar tools and in which languages is it available?
Moz Pro | | bigtimeseo2