Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
How big is the problem: 404-errors as result of out of stock products?
-
We had a discussion about the importance of 404-errors as result of products which are out of stock. Of course this is not good, but what is the leverance in terms of importance: low-medium-high?
-
They are mostly permanently out of stock / out of collection. Based on research and your reactions we want to 301 redirect them to the relevant category page. The number of 404 errors in webmaster tools are quite substancial.
The ones which are not permanently out of stock but temporarily unavailable we want to maintain the product page with a comment that the product will be orderable soon.
-
A few questions need to be answered. Primarily:
- Are these coming back in stock?
- Were these popular products?
If these products are coming back in stock, this is a big problem and you need to have your team work to find a solution to have these pages maintain a 200. You could be losing your spot in the rankings every time you run out of inventory, missing out on a lot of traffic and cross-selling opportunities.
If the products are gone and not coming back, this isn't a big problem, as it is something every e-comm deals with. Having a plan to handle this is important though.
Some basic options include:
- Keep out of stock product pages active on web, serving up a 200. Be sure the content is updated clearly to show that the item is Out of Stock and it also serves up a bunch of additional, closely related alternative
- Let the removed products 404. Redirect these URLs to the parent subcategory level. This is possible for sites with a moderate amount of SKUs and low turnover.
- Let the removed products 404. Hand pick the popular products to set-up 301 redirects for to subcategory or similar product. Maintain by watching 404s in Google Webmaster Tools, looking for 404 pages in OSE/ahrefs, etc.
-
Are the products discontinued or out of stock? In my opinion, the 404 errors are only detrimental to your SEO when they are in an overabundance. Relevant 404 errors are important, not just for Google, but for the searcher as well. They need to know that a product has been discontinued. If a product is just out of stock, I wouldn't 404 it at all.
This is a video by Matt Cutts on how Google handles 404 errors. https://www.youtube.com/watch?v=oya9Pl7ukNo
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Does anyone know the linking of hashtags on Wix sites does it negatively or postively impact SEO. It is coming up as an error in site crawls 'Pages with 404 errors' Anyone got any experience please?
Does anyone know the linking of hashtags on Wix sites does it negatively or positively impact SEO. It is coming up as an error in site crawls 'Pages with 404 errors' Anyone got any experience please? For example at the bottom of this blog post https://www.poppyandperle.com/post/face-painting-a-global-language the hashtags are linked, but they don't go to a page, they go to search results of all other blogs using that hashtag. Seems a bit of a strange approach to me.
Technical SEO | | Mediaholix0 -
Product schema GSC Error 'offers, review, or aggregateRating should be specified'
I do not have a sku, global identifier, rating or offer for my product. Nonetheless it is my product. The price is variable (as it's insurance) so it would be inappropriate to provide a high or low price. Therefore, these items were not included in my product schema. SD Testing tool showed 2 warnings, for missing sku and global identifier. Google Search Console gave me an error today that said: 'offers, review, or aggregateRating should be specified' I don't want to be dishonest in supplying any of these, but I also don't want to have my page deprecated in the search results. BUT I DO want my item to show up as a product. Should I forget the product schema? Advice/suggestions? Thanks in advance.
Technical SEO | | RoxBrock1 -
Subdomain 403 error
Hi Everyone, A crawler from our SEO tool detects a 403 error from a link from our main domain to a a couple of subdomains. However, these subdomains are perfect accessibly. What could be the problem? Is this error caused by the server, the crawlbot or something else? I would love to hear your thoughts.
Technical SEO | | WeAreDigital_BE
Jens0 -
URL Structure On Site - Currently it's domain/product-name NOT domain/category/product name is this bad?
I have a eCommerce site and the site structure is domain/product-name rather than domain/product-category/product-name Do you think this will have a negative impact SEO Wise? I have seen that some of my individual product pages do get better rankings than my categories.
Technical SEO | | the-gate-films0 -
Best strategy to handle over 100,000 404 errors.
I recently been given a site that has over one-hundred thousand 404 error codes listed in Google Webmasters. It is really odd because according to Google Webmasters, the pages that are linking to these 404 pages are also pages that no longer exist (they are 404 pages themselves). These errors were a result of site migration that had occurred. Appreciate any input on how one might go about auditing and repairing large amounts of 404 errors. Thank you.
Technical SEO | | SEO_Promenade0 -
Are 404 Errors a bad thing?
Good Morning... I am trying to clean up my e-commerce site and i created a lot of new categories for my parts... I've made the old category pages (which have had their content removed) "hidden" to anyone who visits the site and starts browsing. The only way you could get to those "hidden" pages is either by knowing the URLS that I used to use or if for some reason one of them is spidering in Google. Since I'm trying to clean up the site and get rid of any duplicate content issues, would i be better served by adding those "hidden" pages that don't have much or any content to the Robots.txt file or should i just De-activate them so now even if you type the old URL you will get a 404 page... In this case, are 404 pages bad? You're typically not going to find those pages in the SERPS so the only way you'd land on these 404 pages is to know the old url i was using that has been disabled. Please let me know if you guys think i should be 404'ing them or adding them to Robots.txt Thanks
Technical SEO | | Prime850 -
404 Errors After Site Migration
Hello - I'm working on a website selling fashion accessories. The site just went through a site migration from Yahoo! to Big Commerce. Now we have a high level of warnings and errors from the crawl. Few are mentioning sites I never seen before on the Yahoo! platform. I also notice that the pages crawled has doubled. How can I fix or did I do something wrong with migration? I was running the website with minimal errors and now overwhelmed with errors all the error updates. If I can get some assistance on what could be wrong, I would greatly appreciate. Thanks.
Technical SEO | | ShopChameleon0 -
403 forbidden error website
Hi Mozzers, I got a question about new website from a new costumer http://www.eindexamensite.nl/. There is a 403 forbidden error on it, and I can't find what the problem is. I have checked on: http://gsitecrawler.com/tools/Server-Status.aspx
Technical SEO | | MaartenvandenBos
result:
URL=http://www.eindexamensite.nl/ **Result code: 403 (Forbidden / Forbidden)** When I delete the .htaccess from the server there is a 200 OK :-). So it is in the .htaccess. .htaccess code: ErrorDocument 404 /error.html RewriteEngine On
RewriteRule ^home$ / [L]
RewriteRule ^typo3$ - [L]
RewriteRule ^typo3/.$ - [L]
RewriteRule ^uploads/.$ - [L]
RewriteRule ^fileadmin/.$ - [L]
RewriteRule ^typo3conf/.$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_FILENAME} !-l
RewriteRule .* index.php Start rewrites for Static file caching RewriteRule ^(typo3|typo3temp|typo3conf|t3lib|tslib|fileadmin|uploads|screens|showpic.php)/ - [L]
RewriteRule ^home$ / [L] Don't pull *.xml, *.css etc. from the cache RewriteCond %{REQUEST_FILENAME} !^..xml$
RewriteCond %{REQUEST_FILENAME} !^..css$
RewriteCond %{REQUEST_FILENAME} !^.*.php$ Check for Ctrl Shift reload RewriteCond %{HTTP:Pragma} !no-cache
RewriteCond %{HTTP:Cache-Control} !no-cache NO backend user is logged in. RewriteCond %{HTTP_COOKIE} !be_typo_user [NC] NO frontend user is logged in. RewriteCond %{HTTP_COOKIE} !nc_staticfilecache [NC] We only redirect GET requests RewriteCond %{REQUEST_METHOD} GET We only redirect URI's without query strings RewriteCond %{QUERY_STRING} ^$ We only redirect if a cache file actually exists RewriteCond %{DOCUMENT_ROOT}/typo3temp/tx_ncstaticfilecache/%{HTTP_HOST}/%{REQUEST_URI}/index.html -f
RewriteRule .* typo3temp/tx_ncstaticfilecache/%{HTTP_HOST}/%{REQUEST_URI}/index.html [L] End static file caching DirectoryIndex index.html CMS is typo3. any ideas? Thanks!
Maarten0