Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • MozCon
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Track AI Overviews in Keyword Research
      Moz Pro

      Track AI Overviews in Keyword Research

      Try it free!
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Unlock flexible pricing & new endpoints
      Moz API

      Unlock flexible pricing & new endpoints

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. SEO Tactics
    3. Technical SEO
    4. Japanese URL-structured sitemap (pages) not being indexed by Bing Webmaster Tools

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Japanese URL-structured sitemap (pages) not being indexed by Bing Webmaster Tools

    Technical SEO
    2
    3
    1741
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • Hermski
      Hermski Subscriber last edited by

      Hello everyone,

      I am facing an issue with the sitemap submission feature in Bing Webmaster Tools for a Japanese language subdirectory domain project. Just to outline the key points:

      • The website is based on a subdirectory URL ( example.com/ja/ )

      • The Japanese URLs (when pages are published in WordPress) are not being encoded. They are entered in pure Kanji.

      • Google Webmaster Tools, for instance, has no issues reading and indexing the page's URLs in its sitemap submission area (all pages are being indexed).

      When it comes to Bing Webmaster Tools it's a different story, though. Basically, after the sitemap has been submitted ( example.com/ja/sitemap.xml ), it does report an error that it failed to download this part of the sitemap: "page-sitemap.xml" (basically the sitemap featuring all the sites pages). That means that no URLs have been submitted to Bing either.

      My apprehension is that Bing Webmaster Tools does not understand the Japanese URLs (or the Kanji for that matter). Therefore, I generally wonder what the correct way is to go on about this.

      When viewing the sitemap ( example.com/ja/page-sitemap.xml ) in a web browser, though, the Japanese URL's characters are already displayed as encoded.

      I am not sure if submitting the Kanji style URLs separately is a solution. In Bing Webmaster Tools this can only be done on the root domain level ( example.com ). However, surely there must be a way to make Bing's sitemap submission understand Japanese style sitemaps?

      Many thanks everyone for any advice!

      1 Reply Last reply Reply Quote 0
      • Hermski
        Hermski Subscriber last edited by

        Hello there,

        Thanks for your suggestions and sorry for the late response. In fact, I also left an inquiry with the Bing Webmaster Tools mail support (I did not even realise they offered this service), and they answered within one day.

        They confirmed that the site runs without any errors and that the sitemap has now been submitted successfully. Upon checking I can confirm this (the sitemaps URLs have finally been submitted). Therefore, all is in order now.

        I still do not understand why prior to this the JA sitemap URLs were not being submitted (for weeks), even though I tried to make Bing Webmaster Tools re-crawl it by re-submitting the sitemap.

        In any case, I guess this is one of these episodes where the problem simply fixed itself. Kudos to their support though...

        Thanks everyone

        1 Reply Last reply Reply Quote 0
        • zeehj
          zeehj last edited by

          Hey there–a few thoughts/questions:

          • have you correctly implemented hreflang tags (tags that display the alternate language & country versions in the section of every page of your site)?
          • why did you choose to create a separate sitemap that lives under the /ja page path? you could, instead, add alternate URLs to the JP version of your content in your existing sitemap
          • I doubt this is why you're seeing issues, but is there a particular reason you chose JA as the page path as opposed to the HTML ISO country code for Japan, JP?

          To specifically answer your Q about Kanji, I have not found anything that states Bing does not support Kanji. After some preliminary searching, it also looks like Bing does present URLs with Kanji characters in its results (example). As a result, I don't think Kanji is the reason you're having trouble getting your JP sitemap read by Bing.

          1 Reply Last reply Reply Quote 1
          • 1 / 1
          • First post
            Last post

          Got a burning SEO question?

          Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


          Start my free trial


          Browse Questions

          Explore more categories

          • Moz Tools

            Chat with the community about the Moz tools.

          • SEO Tactics

            Discuss the SEO process with fellow marketers

          • Community

            Discuss industry events, jobs, and news!

          • Digital Marketing

            Chat about tactics outside of SEO

          • Research & Trends

            Dive into research and trends in the search industry.

          • Support

            Connect on product support and feature requests.

          • See all categories

          Related Questions

          • iHasco

            URLs dropping from index (Crawled, currently not indexed)

            I've noticed that some of our URLs have recently dropped completely out of Google's index. When carrying out a URL inspection in GSC, it comes up with 'Crawled, currently not indexed'. Strangely, I've also noticed that under referring page it says 'None detected', which is definitely not the case. I wonder if it could be something to do with the following? https://www.seroundtable.com/google-ranking-index-drop-30192.html - It seems to be a bug affecting quite a few people. Here are a few examples of the URLs that have gone missing: https://www.ihasco.co.uk/courses/detail/sexual-harassment-awareness-training https://www.ihasco.co.uk/courses/detail/conflict-resolution-training https://www.ihasco.co.uk/courses/detail/prevent-duty-training Any help here would be massively appreciated!

            Technical SEO | | iHasco
            0
          • Extima-Christian

            Sitemap error in Webmaster tools - 409 error (conflict)

            Hey guys, I'm getting this weird error when I submit my sitemap to Google. It says I'm getting a 409 error in my post-sitemap.xml file (https://cleargear.com/post-sitemap.xml). But when I check it, it looks totally fine. I am using YoastSEO to generate the sitemap.xml file. Has anyone else experienced this? Is this a big deal? If so, Does anyone know how to fix? Thanks EwTswL4

            Technical SEO | | Extima-Christian
            0
          • denakalami

            My backlinks are not showing in webmaster tools? Why

            Hi Experts, I have follow backlinks from a domain for 6 months, but its not apear in Links to Your Site tools (search console) that domain has 302k indexed pages in google! Could you please explain me why google not showing this type of backlinks?

            Technical SEO | | denakalami
            7
          • whiteonlySEO

            Category URL Pagination where URLs don't change between pages

            Hello, I am working on an e-commerce site where there are categories with multiple pages. In order to avoid pagination issues I was thinking of using rel=next and rel=prev and cannonical tags. I noticed a site where the URL doesn't change between pages, so whether you're on page 1,2, or 3 of the same category, the URL doesn't change. Would this be a cleaner way of dealing with pagination?

            Technical SEO | | whiteonlySEO
            0
          • docbeans

            My video sitemap is not being index by Google

            Dear friends, I have a videos portal. I created a video sitemap.xml and submit in to GWT but after 20 days it has not been indexed. I have verified in  bing webmaster as well. All videos are dynamically being fetched from server. My all static pages have been indexed but not videos. Please help me where am I doing the mistake. There are no separate pages for single videos. All the content is dynamically coming from server. Please help me. your answers will be more appreciated................. Thanks

            Technical SEO | | docbeans
            0
          • healthgrades

            How can I find my Webmaster Tools HTML file?

            So, totally amateur hour here, but I can't for the life of me find our HTML verification file for webmaster tools. I see nowhere to look at it in Google Webmaster Tools console, I tried a site:, I googled it, all the info out there is about how to verify a site. Ours is verified, but I need the verification file code to sync up with the Google API and no one seems to have it. Any thoughts?

            Technical SEO | | healthgrades
            0
          • jackaveli

            How often should I upload a new sitemap in google webmasters?

            So I have a real estate website that is regularly changing listings, photos, data.  Every time a new listing is added it creates a page for that listing. My question is how frequently should I be recreating a new xml sitemap and uploading it to google webmasters? Thanks in advance.

            Technical SEO | | jackaveli
            0
          • gallreddy

            What is the best URL designed for a product page?

            Should a product page URL include the category name and subcategory name in it? Most ecommerce platforms it seems are designed to do have the category and sub-category names included in the URL followed by the product name. If that is the case and the same product is listed in more then 1 category and sub-category then will that product have 2 unique urls and as a result be treated as 2 different product pages by google?   And then since it is the same product in two places on the site won't google treat those 2 pages as having duplicate content? SO is it best to not have the category and sub-category names in the URL of a product page? And lastly, is there a preferred character limit for a URL to be less than in size? Thanks!

            Technical SEO | | gallreddy
            0

          Get started with Moz Pro!

          Unlock the power of advanced SEO tools and data-driven insights.

          Start my free trial
          Products
          • Moz Pro
          • Moz Local
          • Moz API
          • Moz Data
          • STAT
          • Product Updates
          Moz Solutions
          • SMB Solutions
          • Agency Solutions
          • Enterprise Solutions
          • Digital Marketers
          Free SEO Tools
          • Domain Authority Checker
          • Link Explorer
          • Keyword Explorer
          • Competitive Research
          • Brand Authority Checker
          • Local Citation Checker
          • MozBar Extension
          • MozCast
          Resources
          • Blog
          • SEO Learning Center
          • Help Hub
          • Beginner's Guide to SEO
          • How-to Guides
          • Moz Academy
          • API Docs
          About Moz
          • About
          • Team
          • Careers
          • Contact
          Why Moz
          • Case Studies
          • Testimonials
          Get Involved
          • Become an Affiliate
          • MozCon
          • Webinars
          • Practical Marketer Series
          • MozPod
          Connect with us

          Contact the Help team

          Join our newsletter
          Moz logo
          © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
          • Accessibility
          • Terms of Use
          • Privacy

          Looks like your connection to Moz was lost, please wait while we try to reconnect.