Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Bing rank drop off for multiple sites
-
Hi Mozzers,
Seeing some wacky stuff going on on some sites I manage. In more than a few, the ranking on bing has dropped basically overnight from page one spots to not being found on the first 100 positions.
Anyone else seeing similar results?
Some of the sites are fairly new, some have been around for ages, some are wordpress, some are not. I've been searching for some news of a big change on bing, but keep reading about bing dropping the thin sites during black friday.
In one example, I had the site set up in BWT for a while, and had a look at the data. The reports show that the pages are crawled, the index summary shows pages indexed, and there seems to be no crawl errors, but rankings are absolutely gone. Also, I can't see the sites in bing if I search "site:example.com" in bing.
Here's 2 examples, the first would make sense since it's pretty thin as I havent added much content yet:
but this one doesn't make sense to me. Sure there's a few errors, but to be dropped like a rock seems weird
-
Dan,
Thanks for your reply. I have enabled the XML Sitemap via Yoast SEO.
I also wanted to share with you the below note I received from Bing Customer Service.
Could you please let me know what a webserver log is, where I can find it, and if I should be concerned with sharing that type of information?
Best regards,
-David
|
| Microsoft Customer Support |
4:35 AM (5 hours ago) | to me |
|
Hi David,This is Manny from Bing Technical Support.Since you verified that nothing is blocking Bing bots from visiting your site, may we request for your webserver logs so we can investigate further. Kindly attach the logs on your next reply to us.Regards,Manny
Bing Technical Support
--- Original Message ---
From : "David Rachelson"
Sent : Sunday, June 24, 2012 1:19:17 PM UTC
To : "Microsoft Customer Support"
Subject : Re: SRX1179171626ID - Bing:OtherManny,Thanks for your note and quick reply.We had not done anything to block the bingbots.Could you please let me know what can be done to resolve this problem?Best regards,-David
On Sun, Jun 24, 2012 at 12:55 AM, Microsoft Customer Support <SERCH.SRCH.WW.00.EN.NCO.QUE.TS.T01.SPT.00.EM@css.one.microsoft.com> wrote:
Hi David,Thank you for contacting Bing Technical Support. My name is Manny.I understand that your site is no longer ranked in Bing. Your site, www.onlinemathcourses.org, was ranked number 5 for the phrase online math courses on 6/08/12 and then, on 6/15/12 we were no longer in the top 50. I know the urgency of this issue. Allow me to help you.Investigation shows that your site was being crawled and indexed by Bing but lately, we could not connect to your site and getting fetching error. Could you please verify that the bingbots are not being blocked by you? I further checked on your site and it is showing up okay.Once you verified that Bing is not being blocked, kindly get back to us and we will see what we can do. If you have other details that can help us in our investigation, please include them on your next reply.We look forward to hearing from you soon. Thank you for contacting Bing Technical Support.Regards,Manny
Bing Technical Support -
David
It seems the error has been corrected in Google. However it remains in Bing. One huge thing I'd recommend would be the addition of an XML Sitemap. Bing has been known to say they follow it strictly, as long as there's no errors in it.
You're using Yoast SEO, so simply go into the Yoast settings and turn it on. Perhaps the addition of the XML sitemap will give a clear directive to Bing to index your homepage.
I didn't really check a lot further, but the sitemap is good to have in any case, so you may want to start there.
-Dan
-
Dan,
Thanks for your note and advice. I'm new to SEO and SEOmoz, so any input is much appreciated!
I will take a look at Bing Webmaster Tools and Google Analytics to see what I find.
Thanks again,
-David
-
David
Just an FYI - if you open a new question you're more likely to get a response. Not that we mind so much, but I only saw this question because I received an email since I'd already replied to the thread. No worries, just an FYI
Anyhow... just taking a quick look here...
I ran a site: search in Bing, and it appears your home page is not in the index.
It IS in Google's index, but ranks 3rd when I do a site: search.
The short of it is, something is causing both Bing and Google to devalue the index page.
This could be for a variety of reasons, but I suggest you perhaps check out the new Bing webmaster tools as well as check for any errors/warnings in Google webmaster tools.
A quick look and I don't see anything - but when I get more time to check it out, I'll take a better look.
-Dan
-
I am having this problem as well. My website, www.onlinemathcourses.org, according to SEOMoz, was number 5 for the phrase: online math courses on 6/8/12. One week later, the same phrase left the top 50, along with virtually every other targeted keyword/phrase. Even if you type our url into the bing search bar we don't show up. This seems very bizarre and is disconcerting because we generate business via our website.
Any ideas on why this may be happening?
Thanks very much.
-
I am having this problem as well. My website, www.onlinemathcourses.org, according to SEOMoz, was number 5 for the phrase: online math courses on 6/8/12. One week later, the same phrase left the top 50, along with virtually every other targeted keyword/phrase. Even if you type our url into the bing search bar we don't show up. This seems very bizarre and is disconcerting because we generate business via our website.
Any ideas on why this may be happening?
Thanks very much.
-
OK so whatever it was seems to have righted itself now for the most part. Nothing has changed on my end, can't explain at all why I was seeing what I was seeing.
However, thanks to Dan Shure for doing his best to provide some direction.
Ross
-
OK so rank tracker uses your local ip settings to make the search. So I connected to a remote vpn, did the same search, and the rankings came back!
So I did the site:search, I see the full list of indexed url's, but if i disconnect from the vpn, then refresh, gone!
So let's say for instance bing is somehow serving me different results.. how does it know which sites to hide from me?
So crazy.
-
Ross
Bing could be doing something wonky... see where I show you on that search - http://screencast.com/t/2KGmi5gWO
I just did a post on my site this week about some weird Bing results, so I wouldn't be surprised if there is something weird happening.
The big question is, how is traffic? Did you check analytics? Its not impossible it could be a rank tracker error.
-Dan
-
Image added to show what I'm seeing.
Both are showing? Hrmmm... I can now see ahmedandsukaram.com on site search, but it's only 1 inside page showing, and homewindowtint.org still doesn't show....
OK so check this out, the reports using ranktracker from SEO power suite show a ranking of 8 on 1/12/2012 and zero rank on 1/13/2012 for the search term san mateo dui lawyer. So what changed between the 12th and 13th?
Well, one thing changed... I did a fresh install on my pc... but what's that got to do with it? So thinking maybe my install of rank tracker has an issue, I search manually on bing with chrome. No ranking. Then I look on SEOMOZ ranktracker.... it's ranked page 1 position 10!
This is ludicrous but is something affecting the way I see bing's results based on my computer? Is it showing me different results because of my ip? Is bing just mad at me because I installed Chrome first? Will keep exploring to see what's going on.
-
Hi
Both sites are showing for me in Bing on site: search, searches for the domain and brand name searches. What are the other searches/keywords where ranking has dropped? At quick glance I didn't see anything out of the ordinary in Bing.
-Dan
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Page Rank Flow
I wonder if someone can help me understand clearly page rank flow. If we have a website with a Home page, Services, About and Contact as a very basic website and the page rank will flow to each of those pages from the Home page (i'm not including internal linking between pages or anchor text from the home page content - this is a question purely about home page flow via the main navigation). If the Services page had 3 drop down pages. Would the home page rank also flow to each of these or is it going to the Services page which then distributes it to the three drop down. So instead of Home page rank flowing to 3 pages 33% each - it is flowing to 6 pages 16.6% each. Or is it flowing to 3 pages - 33.3% then the Services pages get a third of 33.3% ->10.1% I know this is simplifying it all a great deal- but it is the basic concept I am trying to grasp on this simple example. Thanks
Technical SEO | | AL123al0 -
How Long To Recover Rankings After Multi-Day Site Outage?
Hi, A site we look after for a client was down for almost 3 days at the start of this month (11th - 14th of May, to be exact). This was caused by my client's failure to verify their domain name in accordance with the new ICANN procedures. The details are unimportant, but it took a long while for them to get their domain name registration contact details validated, hence the outage. Very soon after this down time we noticed that the site has slipped back in the Google rankings for most of the target keywords, sometimes quite considerably. I guess this is Google penalizing this client for their failure to keep their site live. (And they really can't have too many complaints about this, in my opinion). The good news is that the rankings show signs of improving again slightly. However, they have not recovered all the way to where they were before the outage, two weeks ago. My question is this ... do you expect that the site will naturally re-gain the previous excellent rankings without us doing anything? If so, how long do you estimate this could take? On the other hand, if Google typically penalizes this kind of error by 'permanently', is there is anything we can do to help signal to Google that the site deserves to get back up to where is used to be? I am keen to get your thoughts, and especially to hear from anyone who has faced a similar problem in the past. Thanks
Technical SEO | | smaavie0 -
Changing images on site without losing ranking
A number of images on my site rank very well under google image search but need to be replaced with updated versions. If I keep the file name and pixel dimensions identical will switching the image effect my rankings? Thanks!
Technical SEO | | Justin450 -
Site not ranking in Google but comes up #1 in Yahoo and Bing
Hi everyone, I've been working on SEO for this site for about 2 years and for some reason the site has just tanked in google. However it shows up #1 in yahoo and bing for the same search. http://www.nfsmn.com Phrase: "commercial foundation repair mn" If anyone can shed some light on the issue I would really appreciate it. They do have a sister-site: american-waterworks.com that may be causing issues as they link a lot of content to amww but not the other way around. Thanks Eric
Technical SEO | | reynoldsdesign0 -
Does posting an article on multiple sites hurt seo?
A client of mine creates thought leadership articles and pitches multiple sites to host the article on their site to reach different audiences. The sites that pick it up are places such as AdAge and MarketingProfs and we do get link juice from these sources most of the time. Does having the same article on these sites as well as your own hurt your SEO efforts in any way? Could it be recognized as duplicate content? I know the links are great just wondering if there is any other side effects especially when there are no links provided! Thank you!
Technical SEO | | Scratch_MM0 -
How to Resolve Rankings Drop from a DDOS Attack?
Our rankings just plummeted on Tuesday across the board. There was a DDOS attack on Tuesday and since then the rankings went down and have stayed down, even though the DDOS attack has been resolved. Also, this is the 3rd or 4th attack they've encountered this year. How long could this last? How can we deal with this? Thanks
Technical SEO | | poolguy0 -
Same Video on Multiple Pages and Sites... Duplicate Issues?
We're rolling out quite a bit of pro video and hosting on a 3-party platform/player (likely BrightCove) that also allows us to have the URL reside on our domain. Here is a scenario for a particular video asset: A. It's on a product page that the video is relevant for. B. We have an entry on our blog with the video C. We have a separate section of our site "Video Library" that provides a centralized view of all videos. It's there too. D. We eventually give the video to other sites (bloggers, industry educational sites etc) for outreach and link-building. A through C on our domain are all for user experience as every page is very relevant, but are there any duplicate video issues here? We would likely only have the transcript on the product page (though we're open to suggestions). Any related feedback would be appreciated. We want to make this scalable and done properly from the beginning (will be rolling out 1000+ videos in 2010)
Technical SEO | | SEOPA0 -
Multiple Domains, Same IP address, redirecting to preferred domain (301) -site is still indexed under wrong domains
Due to acquisitions over time and the merging of many microsites into one major site, we currently have 20+ TLD's pointing to the same IP address as our "preferred domain:" for our consolidated website http://goo.gl/gH33w. They are all set up as 301 redirects on apache - including both the www and non www versions. When we launched this consolidated website, (April 2010) we accidentally left the settings of our site open to accept any of our domains on the same IP. This was later fixed but unfortunately Google indexed our site under multiple of these URL's (ignoring the redirects) using the same content from our main website but swapping out the domain. We added some additional redirects on apache to redirect these individual pages pages indexed under the wrong domain to the same page under our main domain http://goo.gl/gH33w. This seemed to help resolve the issue and moved hundreds of pages off the index. However, in December of 2010 we made significant changes in our external dns for our ip addresses and now since December, we see pages indexed under these redirecting domains on the rise again. If you do a search query of : site:laboratoryid.com you will see a few hundred examples of pages indexed under the wrong domain. When you click on the link, it does redirect to the same page but under the preferred domain. So the redirect is working and has been confirmed as 301. But for some reason Google continues to crawl our site and index under this incorrect domains. Why is this? Is there a setting we are missing? These domain level and page level redirects should be decreasing the pages being indexed under the wrong domain but it appears it is doing the reverse. All of these old domains currently point to our production IP address where are preferred domain is also pointing. Could this be the issue? None of the pages indexed today are from the old version of these sites. They only seem to be the new content from the new site but not under the preferred domain. Any insight would be much appreciated because we have tried many things without success to get this resolved.
Technical SEO | | sboelter0