Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Can MadCap Flare WebHelp be made SEO Friendly?
-
A team member is porting over documentation from a .org wiki that will be placed on the company's root domain. The problem with MadCap is that it uses frames as well as javascript navigation. Has anyone encountered this problem before?
I'm unfamiliar with the software and the project is pretty far into the pipeline at this point (I'm new at the company as well). Any advice on work-arounds or alternatives would be greatly appreciated.
-
This will be part of my webinar today on SEO for Madcap Flare. Here's a sample project to show how we were able to make a more crawlable webhelp: http://flarestrap.com/.
I've put a demo of the output there and have a sample Flare project for download.
-
Anthony, I know the response is quite delayed, but I encountered this exact problem a few years ago. We were able to make Madcap Flare SEO friendly. (See Bomgar support docs.) We did this by creating a masterpage that functioned as a website template, like you tend to have in Dreamweaver projects. When we launched our webhelp, we made sure that the navigational links pointing to it were to the first topic, rather than to the default page with the frames and javascript navigation.
Now we get a lot of organic traffic to the webhelp section, even from non-customers.
I'll be doing a webinar on the topic later this month to discuss how we did it.
https://www.madcapsoftware.com/demos/signup.aspx?id=1137728001111021845 -
Hi Anthony,
Sorry to say I don't have a good answer for you, but wanted to throw in my 2 cents. I don't have hands-on experience with MadCap Flare, but reading about other experiences on the web seem to indicate that it's a tough, if not impossible, to properly optimize for SEO.
http://forums.madcapsoftware.com/viewtopic.php?f=9&t=11874
http://forums.madcapsoftware.com/viewtopic.php?f=9&t=8637
The good news is there seem to be a few workarounds in these forums, but nothing golden. There has been some evidence lately that Google crawls iFrames and passes link juice through them, but I suspect you'll still encounter some difficult problems.
My only suggestion would be to join the aforementioned madcapsoftware forums and try to gleam the best advice from others who've faced the same situation.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Can subdomains hurt your primary domain's SEO?
Our primary website https://domain.com has a subdomain https://subDomain.domain.com and on that subdomain we have a jive-hosted community, with a few links to and fro. In GA they are set up as different properties but there are many SEO issues in the jive-hosted site, in which many different people can create content, delete content, comment, etc. There are issues related to how jive structures content, broken links, etc. My question is this: Aside from the SEO issues with the subdomain, can the performance of that subdomain negatively impact the SEO performance and rank of the primary domain? I've heard and read conflicting reports about this and it would be nice to hear from the MOZ community about options to resolve such issues if they exist. Thanks.
Intermediate & Advanced SEO | | BHeffernan1 -
Lightboxes and SEO
Do lightboxes (AKA popup boxes when you click "learn more" type CTAs) have any negative effect on SEO? We are looking at revamping our sites to have more of a tiled approach, and a lightbox with summary content popping out with additional CTAs, directing to pages with more information or free trial pages. Is there any downside to this approach from an organic perspective? is there anything specific to keep in mind when creating these if not?
Intermediate & Advanced SEO | | Chris81980 -
SEO for multiple languages [Arabic]
Hello all, I am currently managing a Marketplace that comes in two different languages: English & Arabic. The English website is, fortunately, doing quite well in terms of SEO performances but, not the Arabic one. The website has two kinds of content: Static content: controlled by me. It includes menu items, navigation, static pages etc which is properly translated among the two languages User-uploaded content: It includes ads/news posted by the user which may not be translated to Arabic if they chose not to do it. Now if somebody goes to the Arabic website and check a news item that doesn't have an Arabic translation, it will show the English title. I am assuming, serving content in a different language that is specified in the hreflang is a straight no, right?
Intermediate & Advanced SEO | | MozammilStorat0 -
How does Infinite Scrolling work with unique URLS as users scroll down? And is this SEO friendly?
I was on a site today and as i scrolled down and viewed the other posts that were below the top one i read, i noticed that each post below the top one had its own unique URL. I have not seen this and was curious if this method of infinite scrolling is SEO friendly. Will Google's spiders scroll down and index these posts below the top one and index them? The URLs of these lower posts by the way were the same URLs that would be seen if i clicked on each of these posts. Looking at Google's preferred method for Infinite scrolling they recommend something different - https://webmasters.googleblog.com/2014/02/infinite-scroll-search-friendly.html . Welcome all insight. Thanks! Christian
Intermediate & Advanced SEO | | Sundance_Kidd0 -
Are backlinks the most important factor in SEO?
I have had an agency state that "Backlinks are the most important factor in SEO". That is how they are justifying their strategy of approaching bloggers. I believe there are a lot more factors than that including Target Market definition, Keyword identification an build content based on these factors. What's everyone's thoughts?
Intermediate & Advanced SEO | | AndySalmons0 -
Google is mixing subdomains. What can we do?
Hi! I'm experiencing something that's kind of strange for me. I have my main domain let's say: www.domain.com. Then I have my mobile version in a subdomain: mobile.domain.com and I also have a german version of the website de.domain.com. When I Google my domain I have the main result linking to: www.domain.com but then Google mixes all the domains in the sites links. For example a Sing in may be linking mobile.domain.com, a How it works link may be pointing to de.domain.com, etc What's the solution? I think this is hurting a lot my position cause google sees that all are the same domain when clearly is not. thanks!!
Intermediate & Advanced SEO | | fabrizzio0 -
Are dropdown menus bad for SEO
I have an ecommerce shop here: http://m00.biz/UHuGGC I've added a submenu for each major category and subcategory of items for sale. There are over 60 categories on that submenu. I've heard that loading this (and the number of links) before the content is very bad for SEO. Some will place the menu below the content and use absolute positioning to put the menu where it currently is now. It's a bit ridiculous in doing things backwards and wondering if search engines really don't understand. So the question is twofold: (1) Are the links better in a bottom loading sidemenu where they are now? (2) Given the number of links (about 80 in total with all categories and subcategories), is it bad to have the sidemenu show the subcategories which, in this instance, are somewhat important? Should I just go for the drilldown, e.g. show only categories and then show subcategories after? Truth is that users probably would prefer the dropdown with all the categories and second level subcategories, despite the link number and placement.
Intermediate & Advanced SEO | | attorney1 -
Web fonts & SEO
Hi everyone ! My question is regarding web fonts. We are currently working on a new design for our website and we're thinking about using web fonts instead of images containing the fonts we'd like to have. I'd like to know if web fonts can affect SEO as they need to be downloaded on the visitor's computers and consequently can slow down the load time of our web pages. If anyone has used web fonts in the past, do you have some specific tips to share ? Thank you in advance for your answers! Jeremie
Intermediate & Advanced SEO | | Maxxum0