Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • MozCon
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Turn SEO data into actionable Content Briefs
      Moz Pro

      Turn SEO data into actionable Content Briefs

      Learn more
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Access 20 years of data with flexible pricing
      Moz API

      Access 20 years of data with flexible pricing

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. SEO Tactics
    3. Intermediate & Advanced SEO
    4. Soft 404's from pages blocked by robots.txt -- cause for concern?

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Soft 404's from pages blocked by robots.txt -- cause for concern?

    Intermediate & Advanced SEO
    3
    6
    3015
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • nicole.healthline
      nicole.healthline last edited by

      We're seeing soft 404 errors appear in our google webmaster tools section on pages that are blocked by robots.txt (our search result pages).

      Should we be concerned? Is there anything we can do about this?

      1 Reply Last reply Reply Quote 4
      • CleverPhD
        CleverPhD @CleverPhD last edited by

        Me too.  It was that video that helped to clear things up for me.  Then I could see when to use robots.txt vs the noindex meta tag.  It has made a big difference in how I manage sites that have large amounts of content that can be sorted in a huge number of ways.

        1 Reply Last reply Reply Quote 0
        • Highland
          Highland @CleverPhD last edited by

          Good stuff. I was always under the impression they still crawled them (otherwise, how would you know if the block was removed).

          1 Reply Last reply Reply Quote 0
          • CleverPhD
            CleverPhD @Highland last edited by

            Take a look at

            http://www.youtube.com/watch?v=KBdEwpRQRD0

            to see what I am talking about.

            Robots.txt does prevent crawling according to Matt Cutts.

            Highland CleverPhD 2 Replies Last reply Reply Quote 1
            • Highland
              Highland last edited by

              Robots.txt prevents indexation, not crawling. The good news is that Googlebot stops crawling 404s.

              CleverPhD 1 Reply Last reply Reply Quote 0
              • CleverPhD
                CleverPhD last edited by

                Just a couple of under the hood things to check.

                1. Are you sure your robots.txt is setup correctly. Check in GWT to see that Google is reading it.

                2. This may be a timing issue.  Errors take 30-60 days to drop out (as what I have seen) so did they show soft 404 and then you added them to robots.txt?

                If that was the case, this may be a sequence issue.  If Google finds a soft 404 (or some other error) then it comes back to spider and is not able to crawl the page due to robots.txt - it does not know what the current status of the page is so it may just leave the last status that it  found.

                1. I tend to see soft 404 for pages that you have a 301 redirect on where you have a many to one association.  In other words, you have a bunch of pages that are 301ing to a single page.  You may want to consider changing where some of the 301s redirect so that they going to a specific page vs an index page.

                2. If you have a page in robots.txt - you do not want them in Google, here is what I would do.   Show a 200 on that page but then put in the meta tags a noindex nofollow.

                http://support.google.com/webmasters/bin/answer.py?hl=en&answer=93710

                "When we see the noindex meta tag on a page, Google will completely drop the page from our search results, even if other pages link to it"

                Let Google spider it so that it can see the 200 code - you get rid of the soft 404 errors.  Then toss in the noindex nofollow meta tags to have the page removed from the Google index.  It sounds backwards that you have to let Google spider to get it to remove stuff, but it works it you walk through the logic.

                Good luck!

                1 Reply Last reply Reply Quote 1
                • 1 / 1
                • First post
                  Last post

                Got a burning SEO question?

                Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


                Start my free trial


                Browse Questions

                Explore more categories

                • Moz Tools

                  Chat with the community about the Moz tools.

                • SEO Tactics

                  Discuss the SEO process with fellow marketers

                • Community

                  Discuss industry events, jobs, and news!

                • Digital Marketing

                  Chat about tactics outside of SEO

                • Research & Trends

                  Dive into research and trends in the search industry.

                • Support

                  Connect on product support and feature requests.

                • See all categories

                Related Questions

                • BeckyKey

                  Paginated Pages Which Shouldnt' Exist..

                  Hi I have paginated pages on a crawl which shouldn't be paginated: https://www.key.co.uk/en/key/chairs My crawl shows: <colgroup><col width="377"></colgroup>
                  | https://www.key.co.uk/en/key/chairs?page=2 |
                  | https://www.key.co.uk/en/key/chairs?page=3 |
                  | https://www.key.co.uk/en/key/chairs?page=4 |
                  | https://www.key.co.uk/en/key/chairs?page=5 |
                  | https://www.key.co.uk/en/key/chairs?page=6 |
                  | https://www.key.co.uk/en/key/chairs?page=7 |
                  | https://www.key.co.uk/en/key/chairs?page=8 |
                  | https://www.key.co.uk/en/key/chairs?page=9 |
                  | https://www.key.co.uk/en/key/chairs?page=10 |
                  | https://www.key.co.uk/en/key/chairs?page=11 |
                  | https://www.key.co.uk/en/key/chairs?page=12 |
                  | https://www.key.co.uk/en/key/chairs?page=13 |
                  | https://www.key.co.uk/en/key/chairs?page=14 |
                  | https://www.key.co.uk/en/key/chairs?page=15 |
                  | https://www.key.co.uk/en/key/chairs?page=16 |
                  | https://www.key.co.uk/en/key/chairs?page=17 | Where is this coming from? Thank you

                  Intermediate & Advanced SEO | | BeckyKey
                  0
                • Banknotes

                  Can't generate a sitemap with all my pages

                  I am trying to generate a site map for my site nationalcurrencyvalues.com but all the tools I have tried don't get all my 70000 html pages...   I have found that the one at check-domains.com crawls all my pages but when it writes the xml file most of them are gone... seemingly randomly. I have used this same site before and it worked without a problem.  Can anyone help me understand why this is or point me to a utility that will map all of the pages? Kindly, Greg

                  Intermediate & Advanced SEO | | Banknotes
                  0
                • carlystemmer

                  404's - Do they impact search ranking/how do we get rid of them?

                  Hi, We recently ran the Moz website crawl report and saw a number of 404 pages from our site come back. These were returned as "high priority" issues to fix. My question is, how do 404's impact search ranking? From what Google support tells me, 404's are "normal" and not a big deal to fix, but if they are "high priority" shouldn't we be doing something to remove them? Also, if I do want to remove the pages, how would I go about doing so? Is it enough to go into Webmaster tools and list it as a link no to crawl anymore or do we need to do work from the website development side as well? Here are a couple of examples that came back..these are articles that were previously posted but we decided to close out: http://loyalty360.org/loyalty-management/september-2011/let-me-guessyour-loyalty-program-isnt-working http://loyalty360.org/resources/article/mark-johnson-speaks-at-motivation-show Thanks!

                  Intermediate & Advanced SEO | | carlystemmer
                  0
                • ntcma

                  Should I use meta noindex and robots.txt disallow?

                  Hi, we have an alternate "list view" version of every one of our search results pages The list view has its own URL, indicated by a URL parameter I'm concerned about wasting our crawl budget on all these list view pages, which effectively doubles the amount of pages that need crawling When they were first launched, I had the noindex meta tag be placed on all list view pages, but I'm concerned that they are still being crawled Should I therefore go ahead and also apply a robots.txt disallow on that parameter to ensure that no crawling occurs? Or, will Googlebot/Bingbot also stop crawling that page over time? I assume that noindex still means "crawl"... Thanks 🙂

                  Intermediate & Advanced SEO | | ntcma
                  0
                • NerdsOnCall

                  What's the deal with significantLinks?

                  http://schema.org/significantLink Schema.org has a definition for "non-navigation links that are clicked on the most." Presumably this means something like the big green buttons on Moz's homepage. But does anyone know how they affect anything? In http://moz.com/blog/schemaorg-a-new-approach-to-structured-data-for-seo#comment-142936, Jeremy Nelson says " It's quite possible that significant links will pass anchor text as well if a previous link to the page was set in navigation, effictively making obselete the first-link-counts rule, and I am interested in putting that to test." This is a pretty obscure comment but it's one of the only results I could find on the subject. Is this BS? I can't even make out what all of it is saying. So what's the deal with significantLinks and how can we use them to SEO?

                  Intermediate & Advanced SEO | | NerdsOnCall
                  0
                • SKP

                  Two Pages with the Same Name Different URL's

                  I was hoping someone could give me some insight into a perplexing issue that I am having with my website. I run an 20K product ecommerce website and I am finding it necessary to have two pages for my content: 1 for content category pages about wigets one for shop pages for wigets 1st page would be .com/shop/wiget/ 2nd page would be .com/content/wiget/ The 1st page would be a catalogue of all the products with filters for the customer to narrow down wigets. So ultimately the URL for the shop page could look like this when the customer filters down... .com/shop/wiget/color/shape/ The second page would be content all about the Wigets. This would be types of wigets colors of wigets, how wigets are used, links to articles about wigets etc. Here are my questions. 1. Is it bad to have two pages about wigets on the site, one for shopping and one for information. The issue here is when I combine my content wiget with my shop wiget page, no one buys anything. But I want to be able to provide Google the best experience for rankings. What is the best approach for Google and the customer? 2.  Should I rel canonical all of my .com/shop/wiget/ + .com/wiget/color/ etc. pages to the .com/content/wiget/ page? Or, Should I be canonicalizing all of my .com/shop/wiget/color/etc pages to .com/shop/wiget/ page? 3. Ranking issues. As it is right now, I rank #1 for wiget color. This page on my site would be .com/shop/wiget/color/ . If I rel canonicalize all of my pages to .com/content/wiget/ I am going to loose my rankings because all of my shop/wiget/xxx/xxx/ pages will then point to .com/content/wiget/ page. I am just finding with these massive ecommerce sites that there is WAY to much potential for duplicate content, not enough room to allow Google the ability to rank long tail phrases all the while making it completely complicated to offer people pages that promote buying. As I said before, when I combine my content + shop pages together into one page, my sales hit the floor (like 0 - 15 dollars a day), when i just make a shop page my sales are like (1k+ a day). But I have noticed that ever since Penguin and Panda my rankings have fallen from #1 across the board to #15 and lower for a lot of my phrase with the exception of the one mentioned above. This is why I want to make an information page about wigets and a shop page for people to buy wigets. Please advise if you would. Thanks so much for any insight you can give me!

                  Intermediate & Advanced SEO | | SKP
                  0
                • RichBestSEO

                  Is there any negative SEO effect of having comma's in URL's?

                  Hello, I have a client who has a large ecommerce website. Some category names have been created with comma's in - which has meant that their software has automatically generated URL's with comma's in for every page that comes beneath the category in the site hierarchy. eg. 1 : http://shop.deliaonline.com/store/music,-dvd-and-games/dvds-and-blu_rays/ eg. 2 : http://shop.deliaonline.com/store/music,-dvd-and-games/dvds-and-blu_rays/action-and-adventure/ etc... I know that URL's with comma's in look a bit ugly! But is there 'any' SEO reason why URL's with comma's in are any less effective? Kind Regs, RB

                  Intermediate & Advanced SEO | | RichBestSEO
                  0
                • kylesuss

                  Block an entire subdomain with robots.txt?

                  Is it possible to block an entire subdomain with robots.txt? I write for a blog that has their root domain as well as a subdomain pointing to the exact same IP. Getting rid of the option is not an option so I'd like to explore other options to avoid duplicate content. Any ideas?

                  Intermediate & Advanced SEO | | kylesuss
                  12

                Get started with Moz Pro!

                Unlock the power of advanced SEO tools and data-driven insights.

                Start my free trial
                Products
                • Moz Pro
                • Moz Local
                • Moz API
                • Moz Data
                • STAT
                • Product Updates
                Moz Solutions
                • SMB Solutions
                • Agency Solutions
                • Enterprise Solutions
                • Digital Marketers
                Free SEO Tools
                • Domain Authority Checker
                • Link Explorer
                • Keyword Explorer
                • Competitive Research
                • Brand Authority Checker
                • Local Citation Checker
                • MozBar Extension
                • MozCast
                Resources
                • Blog
                • SEO Learning Center
                • Help Hub
                • Beginner's Guide to SEO
                • How-to Guides
                • Moz Academy
                • API Docs
                About Moz
                • About
                • Team
                • Careers
                • Contact
                Why Moz
                • Case Studies
                • Testimonials
                Get Involved
                • Become an Affiliate
                • MozCon
                • Webinars
                • Practical Marketer Series
                • MozPod
                Connect with us

                Contact the Help team

                Join our newsletter
                Moz logo
                © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                • Accessibility
                • Terms of Use
                • Privacy

                Looks like your connection to Moz was lost, please wait while we try to reconnect.