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    4. 500 Server Error on RSS Feed

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    500 Server Error on RSS Feed

    Technical SEO
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    • mistat2000
      mistat2000 last edited by

      Hi there,

      I am getting multiple 500 errors on my RSS feed. Here is the error:

      <dt>Title</dt>

      <dd>500 : Error</dd>

      <dt>Meta Description</dt>

      <dd>Traceback (most recent call last): File "build/bdist.linux-x86_64/egg/downpour/init.py", line 391, in _error failure.raiseException() File "/usr/local/lib/python2.7/site-packages/twisted/python/failure.py", line 370, in raiseException raise self.type, self.value, self.tb Error: 500 Internal Server Error</dd>

      <dt>Meta Robots</dt>

      <dd>Not present/empty</dd>

      <dt>Meta Refresh</dt>

      <dd>Not present/empty</dd>

      Any ideas as to why this is happening, they are valid feeds?

      1 Reply Last reply Reply Quote 0
      • OlegKorneitchouk
        OlegKorneitchouk last edited by

        Not sure, sorry. From experience though, 500 errors are commonly caused by the wrong permissions. Make sure you CHMOD your feed to 777 and see if it works.

        If it does, try 644 (reducing permissions for security).

        If not, are you using a CMS? -post in their troubleshooting forums

        1 Reply Last reply Reply Quote 0
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