Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • MozCon
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Let your reputation grow with Reviews AI
      Moz Local

      Let your reputation grow with Reviews AI

      Learn more
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Unlock flexible pricing & new endpoints
      Moz API

      Unlock flexible pricing & new endpoints

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. SEO Tactics
    3. Technical SEO
    4. 500 Server Error on RSS Feed

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    500 Server Error on RSS Feed

    Technical SEO
    2
    2
    797
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • mistat2000
      mistat2000 last edited by

      Hi there,

      I am getting multiple 500 errors on my RSS feed. Here is the error:

      <dt>Title</dt>

      <dd>500 : Error</dd>

      <dt>Meta Description</dt>

      <dd>Traceback (most recent call last): File "build/bdist.linux-x86_64/egg/downpour/init.py", line 391, in _error failure.raiseException() File "/usr/local/lib/python2.7/site-packages/twisted/python/failure.py", line 370, in raiseException raise self.type, self.value, self.tb Error: 500 Internal Server Error</dd>

      <dt>Meta Robots</dt>

      <dd>Not present/empty</dd>

      <dt>Meta Refresh</dt>

      <dd>Not present/empty</dd>

      Any ideas as to why this is happening, they are valid feeds?

      1 Reply Last reply Reply Quote 0
      • OlegKorneitchouk
        OlegKorneitchouk last edited by

        Not sure, sorry. From experience though, 500 errors are commonly caused by the wrong permissions. Make sure you CHMOD your feed to 777 and see if it works.

        If it does, try 644 (reducing permissions for security).

        If not, are you using a CMS? -post in their troubleshooting forums

        1 Reply Last reply Reply Quote 0
        • 1 / 1
        • First post
          Last post

        Got a burning SEO question?

        Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


        Start my free trial


        Browse Questions

        Explore more categories

        • Moz Tools

          Chat with the community about the Moz tools.

        • SEO Tactics

          Discuss the SEO process with fellow marketers

        • Community

          Discuss industry events, jobs, and news!

        • Digital Marketing

          Chat about tactics outside of SEO

        • Research & Trends

          Dive into research and trends in the search industry.

        • Support

          Connect on product support and feature requests.

        • See all categories

        Related Questions

        • mfrgolfgti

          How to get rid of bot verification errors

          crawl errors 4xx error

          I have a client who sells highly technical products and has lots and lots (a couple of hundred) pdf datasheets that can be downloaded from their website. But in order to download a datasheet, a user has to register on the site. Once they are registered, they can download whatever they want (I know this isn't a good idea but this wasn't set up by us and is historical). On doing a Moz crawl of the site, it came up with a couple of hundred 401 errors. When I investigated, they are all pages where there is a button to click through to get one of these downloads. The Moz error report calls the error "Bot verification". My questions are:
          Are these really errors?
          If so, what can I do to fix them?
          If not, can I just tell Moz to ignore them or will this cause bigger problems?

          Technical SEO | | mfrgolfgti
          0
        • KaraParlin

          Does having a sub-domain on a different server affect SEO?

          I'm working with a company that has a hard-coded website on the root domain, and then a WordPress blog on a subdomain on a separate server. We're planning on implementing a hub and spoke model for their content, hosting the main hubs on the root domain and the linked articles on the blog. Is having the blog on a different server going to hinder our SEO efforts?

          Technical SEO | | KaraParlin
          0
        • Digital_Reach

          Google Search Console "Text too small to read" Errors

          What are the guidelines / best practices for clearing these errors? Google has some pretty vague documentation on how to handle this sort of error. User behavior metrics in GA are pretty much in line with desktop usage and don't show anything concerning Any input is appreciated! Thanks m3F3uOI

          Technical SEO | | Digital_Reach
          2
        • MaartenvandenBos

          403 forbidden error website

          Hi Mozzers, I got a question about new website from a new costumer http://www.eindexamensite.nl/. There is a 403 forbidden error on it, and I can't find what the problem is. I have checked on: http://gsitecrawler.com/tools/Server-Status.aspx
          result:
          URL=http://www.eindexamensite.nl/ **Result code: 403 (Forbidden / Forbidden)** When I delete the .htaccess from the server there is a 200 OK :-). So it is in the .htaccess. .htaccess code: ErrorDocument 404 /error.html RewriteEngine On
          RewriteRule ^home$ / [L]
          RewriteRule ^typo3$ - [L]
          RewriteRule ^typo3/.$ - [L]
          RewriteRule ^uploads/.$ - [L]
          RewriteRule ^fileadmin/.$ - [L]
          RewriteRule ^typo3conf/.$ - [L]
          RewriteCond %{REQUEST_FILENAME} !-f
          RewriteCond %{REQUEST_FILENAME} !-d
          RewriteCond %{REQUEST_FILENAME} !-l
          RewriteRule .* index.php Start rewrites for Static file caching RewriteRule ^(typo3|typo3temp|typo3conf|t3lib|tslib|fileadmin|uploads|screens|showpic.php)/ - [L]
          RewriteRule ^home$ / [L] Don't pull *.xml, *.css etc. from the cache RewriteCond %{REQUEST_FILENAME} !^..xml$
          RewriteCond %{REQUEST_FILENAME} !^..css$
          RewriteCond %{REQUEST_FILENAME} !^.*.php$ Check for Ctrl Shift reload RewriteCond %{HTTP:Pragma} !no-cache
          RewriteCond %{HTTP:Cache-Control} !no-cache NO backend user is logged in. RewriteCond %{HTTP_COOKIE} !be_typo_user [NC] NO frontend user is logged in. RewriteCond %{HTTP_COOKIE} !nc_staticfilecache [NC] We only redirect GET requests RewriteCond %{REQUEST_METHOD} GET We only redirect URI's without query strings RewriteCond %{QUERY_STRING} ^$ We only redirect if a cache file actually exists RewriteCond %{DOCUMENT_ROOT}/typo3temp/tx_ncstaticfilecache/%{HTTP_HOST}/%{REQUEST_URI}/index.html -f
          RewriteRule .* typo3temp/tx_ncstaticfilecache/%{HTTP_HOST}/%{REQUEST_URI}/index.html [L] End static file caching DirectoryIndex index.html CMS is typo3. any ideas? Thanks!
          Maarten

          Technical SEO | | MaartenvandenBos
          0
        • AJ234

          404 errors on non-existent URLs

          Hey guys and gals, First Moz Q&A for me and really looking forward to being part of the community. I hope as my first question this isn't a stupid one but I was just struggling to find any resource that dealt with the issue and am just looking for some general advice. Basically a client has raised a problem with 404 error pages - or the lack thereof- on non-existent URLs on their site; let's say for example: 'greatbeachtowels.com/beach-towels/asdfas' Obviously content never existed on this page so its not like you're saying 'hey, sorry this isn't here anymore'; its more like- 'there was never anything here in the first place'. Currently in this fictitious example typing in 'greatbeachtowels.com/beach-towels/asdfas**'** returns the same content as the 'greatbeachtowels.com/beach-towels' page which I appreciate isn't ideal. What I was wondering is how far do you take this issue- I've seen examples here on the seomoz site where you can edit the URI in a similar manner and it returns the same content as the parent page but with the alternate address. Should 404's be added across all folders on a site in a similar way? How often would this scenario be and issue particularly for internal pages two or three clicks down? I suppose unless someone linked to a page with a misspelled URL... Also would it be worth placing 301 redirects on a small number of common mis-spellings or typos e.g. 'greatbeachtowels.com/beach-towles' to the correct URLs as opposed to just 404s? Many thanks in advance.

          Technical SEO | | AJ234
          0
        • DanHill

          A question about RSS feeds and nofollow's

          With the nofollow tag used very widely on the internet these days I was just wondering about how an RSS feed might help me find a way around it.  Basically my question is this : I post a comment on a blog, it's approved and my comment together with my link(nofollow tag applied) is there. Now when the blogs RSS feed updates, does this nofollow tag get applied to the feed? As far as I can tell it does not - but I'm not too clue'd up on how the feed is generated. Anyone want to help me understand how it works and if what I'm suggesting would be 'a way around the nofollow tag' ? Thanks 🙂

          Technical SEO | | DanHill
          0
        • zealmedia

          Using a third party server to host site elements

          Hi guys - I have a client who are recently experiencing a great deal of more traffic to their site. As a result, their web development agency have given them a server upgrade to cope with the new demand. One thing they have also done is put all website scripts, CSS files, images, downloadable content (such as PDFs) - onto a 3rd party server (Amazon S3). Apparently this was done so that my clients server just handles the page requests now - and all other elements are then grabbed from the Amazon s3 server. So basically, this means any HTML content and web pages are still hosted through my clients domain - but all other content is accessible through an Amazon s3 server URL. I'm wondering what SEO implications this will have for my clients domain? While all pages and HTML content is still accessible thorugh their domain name, each page is of course now making many server calls to the Amazon s3 server through external URLs (s3.amazonaws.com). I imagine this will mean any elements sitting on the Amazon S3 server can no longer contribute value to the clients SEO profile - because that actual content is not physically part of their domain anymore. However what I am more concerned about is whether all of these external server calls are going to have a negative effect on the web pages value overall. Should I be advising my client to ensure all site elements are hosted on their own server, and therefore all elements are accessible through their domain? Hope this makes sense (I'm not the best at explaining things!)

          Technical SEO | | zealmedia
          0
        • karthik-175544

          .htacess file format for Apache Server

          Hi, My website having canonical issue for home page, I have written the .htaccess file and upload the root directory. But still I didn't see any changes in the home page. I am copying syntax which one I have written in the .htaccess file. Please review the syntax and let me know the changes. Options +FollowSymlinks RewriteEngine on #RewriteBase / re-direct index.htm to root / ### RewriteCond %{THE_REQUEST} ^./index.htm\ HTTP/ RewriteRule ^(.)index.htm$ /$1 [R=301,L] re-direct IP address to www ### re-direct non-www to www ### re-direct any parked domain to www of main domain RewriteCond %{http_host} !^www.metricstream.com$ [nc] RewriteRule ^(.*)$ http://www.metricstream.com/$1 [r=301,nc,L] Is there any specific htaccess file format for apache server? Thanks, Karthik

          Technical SEO | | karthik-175544
          0

        Get started with Moz Pro!

        Unlock the power of advanced SEO tools and data-driven insights.

        Start my free trial
        Products
        • Moz Pro
        • Moz Local
        • Moz API
        • Moz Data
        • STAT
        • Product Updates
        Moz Solutions
        • SMB Solutions
        • Agency Solutions
        • Enterprise Solutions
        • Digital Marketers
        Free SEO Tools
        • Domain Authority Checker
        • Link Explorer
        • Keyword Explorer
        • Competitive Research
        • Brand Authority Checker
        • Local Citation Checker
        • MozBar Extension
        • MozCast
        Resources
        • Blog
        • SEO Learning Center
        • Help Hub
        • Beginner's Guide to SEO
        • How-to Guides
        • Moz Academy
        • API Docs
        About Moz
        • About
        • Team
        • Careers
        • Contact
        Why Moz
        • Case Studies
        • Testimonials
        Get Involved
        • Become an Affiliate
        • MozCon
        • Webinars
        • Practical Marketer Series
        • MozPod
        Connect with us

        Contact the Help team

        Join our newsletter
        Moz logo
        © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
        • Accessibility
        • Terms of Use
        • Privacy

        Looks like your connection to Moz was lost, please wait while we try to reconnect.