Google analytics is not tracking well

[Comunicare]

Hey,

There is something not working in our GA account, its shows too many visits per day, when look where this traffic comes from, the majority comes from (not set).

Please find attached.

Really appreciate help! Thank you!

BvmAKtO

[evolvingSEO]

Hey

It's tough to say, I'm not sure which report you're looking at exactly (the keyword report?) - "not set" means is was a different medium of traffic - either direct or referral, so there is no keyword.

There is no way to fix "not provided" - Google has been blocking the keyword for logged in users since October of 2011. Not provided means Google will not provide the keyword because of this.

I highly doubt something it wrong though. You're looking at the /en/ page - is that a new page for English users? Maybe it's a new URL and thus only sees traffic recently.

You can use this awesome method to test Google Analytics with Screaming Frog to make sure it's installed on every page on your website.

Hope that helps!

-Dan

"Palabra clave" --> "key word" - that's great - I play salsa music, and "clave" the central rhythm was always described as the "key" to the music. It's true!

[Comunicare]

Hey,

We are not running any campaigns.

I know its not impossible, but this client had no prior seo work done and we are just implementing new changes.

Increases of 1000% on traffic from 1 month to another with no promotion of any kind and just starting with SEO...weird.

I have no idea where to start...with new info...any idea of what can be happening?

[jesse-landry]

Streamline is right on with all this. One thing I want to assure you of is that GA is definitely not malfunctioning. So cross that off your list of possibilities and continue your research.

Good luck!

[StreamlineMetrics]

Are you running a Google AdWords campaign? If so, then (not set) means the AdWords and Analytics accounts are not linked properly.

And "60 visits per day to 623" is certainly not impossible! But I agree it is likely a little weird if you aren't doing any kind of advertising or promotion. Are you able to look up if the increase in visitors is possibly coming from Direct or Referral sites?

[Comunicare]

The thing is that from one day to another we have been we passed from 60 visits per day to 623 fror example...one day to another,,,thats impossible.

And most of the traffic marks non provided...this is what support from google says: http://support.google.com/analytics/answer/2820717?hl=en-GB, and we dont know how to fix this.

Thanx for your help!

[StreamlineMetrics]

In this case, you are looking up the keywords which generated traffic to your site and "(not set)" means the traffic is not coming from any keywords, most likely because it is Direct or Referral traffic.

I'm not sure what you mean by "too many visits per day" - can you elaborate?