Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • MozCon
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Track AI Overviews in Keyword Research
      Moz Pro

      Track AI Overviews in Keyword Research

      Try it free!
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Unlock flexible pricing & new endpoints
      Moz API

      Unlock flexible pricing & new endpoints

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. SEO Tactics
    3. Technical SEO
    4. Google not pulling my favicon

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Google not pulling my favicon

    Technical SEO
    2
    4
    1808
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • FedeEinhorn
      FedeEinhorn last edited by

      Several sites use Google favicon to load favicons instead of loading it from the Website itself.

      Our favicon is not being pulled from our site correctly, instead it shows the default "world" image.

      https://plus.google.com/_/favicon?domain=www.example.com

      Is the address to pull a favicon. When I post on G+ or see other sites that use that service to pull favicons ours isn't displaying, despite it shows up in Chrome, Firefox, IE, etc and we have the correct meta in all pages of our site.

      Any idea why is this happening? Or how to "ping" Google to update that?

      1 Reply Last reply Reply Quote 0
      • FedeEinhorn
        FedeEinhorn last edited by

        I found the problem myself.

        My site is under cloudflare, and apparently they were blocking the IP requesting the favicon file.

        As a fix, I added the favicon to the CDN (which does not go through cloudflare) and the issue is now fixed.

        1 Reply Last reply Reply Quote 0
        • FedeEinhorn
          FedeEinhorn @tonyperez last edited by

          The favicon.ico is named like that, in the root and accessible both with SSL and without.

          Google used to show it, but a few weeks ago I noticed the issue while I was posting a link to my site in G+.

          1 Reply Last reply Reply Quote 0
          • tonyperez
            tonyperez last edited by

            Have you tried naming your file favicon.ico (using an ico generator), placing it in the root directory of your site, and making sure it's accessible without SSL (i.e., http://www.example.com/favicon.ico)?

            FedeEinhorn 1 Reply Last reply Reply Quote 0
            • 1 / 1
            • First post
              Last post

            Got a burning SEO question?

            Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


            Start my free trial


            Browse Questions

            Explore more categories

            • Moz Tools

              Chat with the community about the Moz tools.

            • SEO Tactics

              Discuss the SEO process with fellow marketers

            • Community

              Discuss industry events, jobs, and news!

            • Digital Marketing

              Chat about tactics outside of SEO

            • Research & Trends

              Dive into research and trends in the search industry.

            • Support

              Connect on product support and feature requests.

            • See all categories

            Related Questions

            • SolenneGINX

              Google News and Discover down by a lot

              google search console performance

              Hi,
              Could you help me understand why my website's Google News and Discover Performance dropped suddenly and drastically all of a sudden in November? numbers seem to pick up a little bit again but nowhere close what we used to see before then

              Technical SEO | | SolenneGINX
              0
            • MainstreamMktg

              Hide sitelinks from Google search results

              Does anyone have any recommendations on how you can tell Google (hopefully via a URL) not to index that page of a website? I have tried through SEO Yoast to hide certain sitemaps (which has worked to a degree) but certain functionalities of Wordpress websites show links without them actually being part of a "sitemap" so those links are harder to hide. I'm having an issue with one of my websites - the sitelinks that Google is suggesting are nowhere near the most popular pages and I know that you can't make recommendations through Google not to show certain pages through Search Console. anymore. Any suggestions are greatly appreciated! Thanks!

              Technical SEO | | MainstreamMktg
              0
            • TNZ

              Google not Indexing images on CDN.

              My URL is: https://bit.ly/2hWAApQ We have set up a CDN on our own domain: https://bit.ly/2KspW3C We have a main xml sitemap: https://bit.ly/2rd2jEb and https://bit.ly/2JMu7GB is one the sub sitemaps with images listed within. The image sitemap uses the CDN URLs. We verified the CDN subdomain in GWT. The robots.txt does not restrict any of the photos: https://bit.ly/2FAWJjk. Yet, GWT still reports none of our images on the CDN are indexed. I ve followed all the steps and still none of the images are being indexed. My problem seems similar to this ticket https://bit.ly/2FzUnBl but however different because we don't have a separate image sitemap but instead have listed image urls within the sitemaps itself. Can anyone help please? I will promptly respond to any queries. Thanks
              Deepinder

              Technical SEO | | TNZ
              0
            • linklander

              How to check if an individual page is indexed by Google?

              So my understanding is that you can use site: [page url without http] to check if a page is indexed by Google, is this 100% reliable though? Just recently Ive worked on a few pages that have not shown up when Ive checked them using site: but they do show up when using info: and also show their cached versions, also the rest of the site and pages above it (the url I was checking was quite deep) are indexed just fine. What does this mean? thank you p.s I do not have WMT or GA access for these sites

              Technical SEO | | linklander
              0
            • Datel

              Is Google suppressing a page from results - if so why?

              UPDATE: It seems the issue was that pages were accessible via multiple URLs (i.e. with and without trailing slash, with and without .aspx extension). Once this issue was resolved, pages started ranking again. Our website used to rank well for a keyword (top 5), though this was over a year ago now. Since then the page no longer ranks at all, but sub pages of that page rank around 40th-60th. I searched for our site and the term on Google (i.e. 'Keyword site:MySite.com') and increased the number of results to 100, again the page isn't in the results. However when I just search for our site (site:MySite.com) then the page is there, appearing higher up the results than the sub pages. I thought this may be down to keyword stuffing; there were around 20-30 instances of the keyword on the page, however roughly the same quantity of keywords were on each sub pages as well. I've now removed some of the excess keywords from all sections as it was getting in the way of usability as well, but I just wanted some thoughts on whether this is a likely cause or if there is something else I should be worried about.

              Technical SEO | | Datel
              1
            • Silkstream

              Why is my blog disappearing from Google index?

              My Google blogger blog is about 10 months old. In that time i have worked really hard with adding unique content, building relationships with other bloggers in the same niche, and done some inbound marketing. 2 weeks ago I updated the template to something cleaner, with a little more "wordpress" feel to it. This means i've messed about with the code a lot in these weeks, adding social buttons etc. The problem is that from some point late last week thurs/fri my pages started disappearing from Googles index. I have checked webmaster tools and have no manual actions. My link profile is pretty clean as its a new site, and i have manually checked every piece of content published for plagiarism etc. So what is going on? Did i break my blog? Or is something else amiss? Impressions are down 96% comparing Nov 1-5th to previous 5 days. site is here: http://bit.ly/174beVm Thanks for any help in advance.

              Technical SEO | | Silkstream
              0
            • WalesDragon

              Google News URL Format

              Hi, We are currently redesigning our gaming website (www.totallygn.com) and one of our main goals is to get listed by Google News in future. Looking at the Google News URL requirements "The URL for each article must contain a unique number consisting of at least three digits." How does the above affect SEO structure?  I was planning on using a format such as www.totallygn.com/xbox-360/360-reviews/fifa-12-review how would this compare to something like? www.totallygn.com/xbox-360/360-reviews/fifa-12-review234 Thanks in advance for your help

              Technical SEO | | WalesDragon
              0
            • DarwinChinaSEO

              Why google index my IP URL

              hi guys, a question please. if site:112.65.247.14 , you can see google index our website IP address, this could duplicate with our darwinmarketing.com content pages. i am not quite sure why google index my IP pages while index domain pages, i understand this could because of backlink, internal link and etc, but i don't see obvious issues there, also i have submit request to google team to remove ip address index, but seems no luck. Please do you have any other suggestion on this? i was trying to do change of address setting in Google Webmaster Tools, but didn't allow as it said "Restricted to root level domains only", any ideas? Thank you! boson

              Technical SEO | | DarwinChinaSEO
              0

            Get started with Moz Pro!

            Unlock the power of advanced SEO tools and data-driven insights.

            Start my free trial
            Products
            • Moz Pro
            • Moz Local
            • Moz API
            • Moz Data
            • STAT
            • Product Updates
            Moz Solutions
            • SMB Solutions
            • Agency Solutions
            • Enterprise Solutions
            • Digital Marketers
            Free SEO Tools
            • Domain Authority Checker
            • Link Explorer
            • Keyword Explorer
            • Competitive Research
            • Brand Authority Checker
            • Local Citation Checker
            • MozBar Extension
            • MozCast
            Resources
            • Blog
            • SEO Learning Center
            • Help Hub
            • Beginner's Guide to SEO
            • How-to Guides
            • Moz Academy
            • API Docs
            About Moz
            • About
            • Team
            • Careers
            • Contact
            Why Moz
            • Case Studies
            • Testimonials
            Get Involved
            • Become an Affiliate
            • MozCon
            • Webinars
            • Practical Marketer Series
            • MozPod
            Connect with us

            Contact the Help team

            Join our newsletter
            Moz logo
            © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
            • Accessibility
            • Terms of Use
            • Privacy

            Looks like your connection to Moz was lost, please wait while we try to reconnect.