Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Malicious site pointed A-Record to my IP, Google Indexed
-
Hello All,
I launched my site on May 1 and as it turns out, another domain was pointing it's A-Record to my IP. This site is coming up as malicious, but worst of all, it's ranking on keywords for my business objectives with my content and metadata, therefore I'm losing traffic.
I've had the domain host remove the incorrect A-Record and I've submitted numerous malware reports to Google, and attempted to request removal of this site from the index. I've resubmitted my sitemap, but it seems as though this offending domain is still being indexed more thoroughly than my legitimate domain.
Can anyone offer any advice? Anything would be greatly appreciated!
Best regards,
Doug
-
Yes, sorry, Fetch as Google: http://support.google.com/webmasters/bin/answer.py?hl=en&answer=158587
-
Thanks Cyrus. Do you mean Fetch as Google? I'm not too familiar with that specific tool.
Just in case someone runs into the same issue that I've encountered, I'll include my final steps in remedying this problem (hopefully).
I was finally able to contact the webmaster of the other domain who agreed to take down the site. I contacted GoDaddy to confirm her site was down, since I wasn't risking getting my machine infected with malware. Next I went to Webmaster Tools and requested content removal, page by page until all of the bad URLs were submitted.
In my frustration and possibly paranoia, I've also had to battle with GoDaddy to get a new dedicated IP address since I believe this IP could now be "tainted" or flagged as a malicious or spammy.
Cyrus, you couldn't be more accurate. Extremely tough to wait out. Hopefully this will help someone out down the road.
Thanks again.
-
Hi Edward,
You might have already done this, but:
1. Crawl as Googlebot to your homepage - submit all pages and all linked pages to index.
2. You said you submitted your sitemap. Submit it again.
3. Hopefully this will resolve in a couple weeks. Tough to wait it out.
-
Nope, it doesn't. I guess it's just a waiting game at this point. Thank you again.
-
Does it still resolve to your site? If not, it should fall off as Google spiders it again.
-
Thank you! This will prevent future issues, but in terms of the other domain pulling rank on mine, is that something I need to wait out since I have no control? Is there any way to have it removed?
-
Your htaccess file can do the 301 (it's actually a config file you can control). Here's some sample code that should do the trick.
RewriteEngine on
RewriteCond %{HTTP_HOST} .
RewriteCond %{HTTP_HOST} !^www.domain.com
RewriteRule (.*) http://www.domain.com/$1 [R=301,L] -
Thanks for your reply! It's hosted with GoDaddy on their Economy package. I believe it's shared hosting.
With that being said, unfortunately I don't have access to the server config. How would I go about implementing a 301 redirect for the other domain or even better a 404?
I absolutely agree about modifying the htaccess. As it stands now, I've hacked it together, but I'll see if I can find out how to do what you're suggesting.
I appreciate your feedback so far.
Best regards
-
That sounds like a bad web server config. Most servers run a virtual host, meaning the URL determines what website is served up. Either you have your own virtual dedicated server and only one site that isn't using vhost, or your host has set your website up as the default site.
If you have control over the web server config, I would add the malicious site to the config as a hosted site and then have it return a 404. That should de-index it.
If you don't have that level of control, try to get a 301 redirect for the bad domain. You really need something like an htaccess that says if a site is accessing my website as anything but www.mydomain.com it needs to 301 to that URL. Otherwise anyone in the world can hijack your site the way it's set up now. Just point another A record and instant duplicate content headaches.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Home Page Disappears From Google - But Rest of Site Still Ranked
As title suggests we are running into a serious issue of the home page disapearing from Google search results whilst the rest of the site still remains. We search for it naturally cannot find a trace, then use a "site:" command in Google and still the home page does not come up. We go into web masters and inspect the home page and even Google states that the page is indexable. We then run the "Request Indexing" and the site comes back on Google. This is having a damaging affect and we would like to understand why this issue is happening. Please note this is not happening on just one of our sites but has happened to three which are all located on the same server. One of our brand which has the issue is: www.henweekends.co.uk
Intermediate & Advanced SEO | | JH_OffLimits0 -
Google Is Indexing my 301 Redirects to Other sites
Long story but now i have a few links from my site 301 redirecting to youtube videos or eCommerce stores. They carry a considerable amount of traffic that i benefit from so i can't take them down, and that traffic is people from other websites, so basically i have backlinks from places that i don't own, to my redirect urls (Ex. http://example.com/redirect) My problem is that google is indexing them and doesn't let them go, i have tried blocking that url from robots.txt but google is still indexing it uncrawled, i have also tried allowing google to crawl it and adding noindex from robots.txt, i have tried removing it from GWT but it pops back again after a few days. Any ideas? Thanks!
Intermediate & Advanced SEO | | cuarto7150 -
Mass Removal Request from Google Index
Hi, I am trying to cleanse a news website. When this website was first made, the people that set it up copied all kinds of articles they had as a newspaper, including tests, internal communication, and drafts. This site has lots of junk, but this kind of junk was on the initial backup, aka before 1st-June-2012. So, removing all mixed content prior to that date, we can have pure articles starting June 1st, 2012! Therefore My dynamic sitemap now contains only articles with release date between 1st-June-2012 and now Any article that has release date prior to 1st-June-2012 returns a custom 404 page with "noindex" metatag, instead of the actual content of the article. The question is how I can remove from the google index all this junk as fast as possible that is not on the site anymore, but still appears in google results? I know that for individual URLs I need to request removal from this link
Intermediate & Advanced SEO | | ioannisa
https://www.google.com/webmasters/tools/removals The problem is doing this in bulk, as there are tens of thousands of URLs I want to remove. Should I put the articles back to the sitemap so the search engines crawl the sitemap and see all the 404? I believe this is very wrong. As far as I know this will cause problems because search engines will try to access non existent content that is declared as existent by the sitemap, and return errors on the webmasters tools. Should I submit a DELETED ITEMS SITEMAP using the <expires>tag? I think this is for custom search engines only, and not for the generic google search engine.
https://developers.google.com/custom-search/docs/indexing#on-demand-indexing</expires> The site unfortunatelly doesn't use any kind of "folder" hierarchy in its URLs, but instead the ugly GET params, and a kind of folder based pattern is impossible since all articles (removed junk and actual articles) are of the form:
http://www.example.com/docid=123456 So, how can I bulk remove from the google index all the junk... relatively fast?0 -
Google indexing only 1 page out of 2 similar pages made for different cities
We have created two category pages, in which we are showing products which could be delivered in separate cities. Both pages are related to cake delivery in that city. But out of these two category pages only 1 got indexed in google and other has not. Its been around 1 month but still only Bangalore category page got indexed. We have submitted sitemap and google is not giving any crawl error. We have also submitted for indexing from "Fetch as google" option in webmasters. www.winni.in/c/4/cakes (Indexed - Bangalore page - http://www.winni.in/sitemap/sitemap_blr_cakes.xml) 2. http://www.winni.in/hyderabad/cakes/c/4 (Not indexed - Hyderabad page - http://www.winni.in/sitemap/sitemap_hyd_cakes.xml) I tried searching for "hyderabad site:www.winni.in" in google but there also http://www.winni.in/hyderabad/cakes/c/4 this link is not coming, instead of this only www.winni.in/c/4/cakes is coming. Can anyone please let me know what could be the possible issue with this?
Intermediate & Advanced SEO | | abhihan0 -
Best way to remove full demo (staging server) website from Google index
I've recently taken over an in-house role at a property auction company, they have a main site on the top-level domain (TLD) and 400+ agency sub domains! company.com agency1.company.com agency2.company.com... I recently found that the web development team have a demo domain per site, which is found on a subdomain of the original domain - mirroring the site. The problem is that they have all been found and indexed by Google: demo.company.com demo.agency1.company.com demo.agency2.company.com... Obviously this is a problem as it is duplicate content and so on, so my question is... what is the best way to remove the demo domain / sub domains from Google's index? We are taking action to add a noindex tag into the header (of all pages) on the individual domains but this isn't going to get it removed any time soon! Or is it? I was also going to add a robots.txt file into the root of each domain, just as a precaution! Within this file I had intended to disallow all. The final course of action (which I'm holding off in the hope someone comes up with a better solution) is to add each demo domain / sub domain into Google Webmaster and remove the URLs individually. Or would it be better to go down the canonical route?
Intermediate & Advanced SEO | | iam-sold0 -
How can I get a list of every url of a site in Google's index?
I work on a site that has almost 20,000 urls in its site map. Google WMT claims 28,000 indexed and a search on Google shows 33,000. I'd like to find what the difference is. Is there a way to get an excel sheet with every url Google has indexed for a site? Thanks... Mike
Intermediate & Advanced SEO | | 945010 -
Our login pages are being indexed by Google - How do you remove them?
Each of our login pages show up under different subdomains of our website. Currently these are accessible by Google which is a huge competitive advantage for our competitors looking for our client list. We've done a few things to try to rectify the problem: - No index/archive to each login page Robot.txt to all subdomains to block search engines gone into webmaster tools and added the subdomain of one of our bigger clients then requested to remove it from Google (This would be great to do for every subdomain but we have a LOT of clients and it would require tons of backend work to make this happen.) Other than the last option, is there something we can do that will remove subdomains from being viewed from search engines? We know the robots.txt are working since the message on search results say: "A description for this result is not available because of this site's robots.txt – learn more." But we'd like the whole link to disappear.. Any suggestions?
Intermediate & Advanced SEO | | desmond.liang1 -
So What On My Site Is Breaking The Google Guidelines?
I have a site that I'm trying to rank for the Keyword "Jigsaw Puzzles" I was originally ranked around #60 or something around there and then all of a sudden my site stopped ranking for that keyword. (My other keyword rankings stayed) Contacted Google via the site reconsideration and got the general response... So I went through and deleted as many links as I could find that I thought Google may not have liked... heck, I even removed links that I don't think I should have JUST so I could have this fixed. I responded with a list of all links I removed and also any links that I've tried to remove, but couldn't for whatever reasons. They are STILL saying my website is breaking the Google guidelines... mainly around links. Can anyone take a peek at my site and see if there's anything on the site that may be breaking the guidelines? (because I can't) Website in question: http://www.yourjigsawpuzzles.co.uk UPDATE: Just to let everyone know that after multiple reconsideration requests, this penalty has been removed. They stated it was a manual penalty. I tried removing numerous different types of links but they kept saying no, it's still breaking rules. It wasn't until I removed some website directory links that they removed this manual penalty. Thought it would be interesting for some of you guys.
Intermediate & Advanced SEO | | RichardTaylor0