Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Malicious site pointed A-Record to my IP, Google Indexed
-
Hello All,
I launched my site on May 1 and as it turns out, another domain was pointing it's A-Record to my IP. This site is coming up as malicious, but worst of all, it's ranking on keywords for my business objectives with my content and metadata, therefore I'm losing traffic.
I've had the domain host remove the incorrect A-Record and I've submitted numerous malware reports to Google, and attempted to request removal of this site from the index. I've resubmitted my sitemap, but it seems as though this offending domain is still being indexed more thoroughly than my legitimate domain.
Can anyone offer any advice? Anything would be greatly appreciated!
Best regards,
Doug
-
Yes, sorry, Fetch as Google: http://support.google.com/webmasters/bin/answer.py?hl=en&answer=158587
-
Thanks Cyrus. Do you mean Fetch as Google? I'm not too familiar with that specific tool.
Just in case someone runs into the same issue that I've encountered, I'll include my final steps in remedying this problem (hopefully).
I was finally able to contact the webmaster of the other domain who agreed to take down the site. I contacted GoDaddy to confirm her site was down, since I wasn't risking getting my machine infected with malware. Next I went to Webmaster Tools and requested content removal, page by page until all of the bad URLs were submitted.
In my frustration and possibly paranoia, I've also had to battle with GoDaddy to get a new dedicated IP address since I believe this IP could now be "tainted" or flagged as a malicious or spammy.
Cyrus, you couldn't be more accurate. Extremely tough to wait out. Hopefully this will help someone out down the road.
Thanks again.
-
Hi Edward,
You might have already done this, but:
1. Crawl as Googlebot to your homepage - submit all pages and all linked pages to index.
2. You said you submitted your sitemap. Submit it again.
3. Hopefully this will resolve in a couple weeks. Tough to wait it out.
-
Nope, it doesn't. I guess it's just a waiting game at this point. Thank you again.
-
Does it still resolve to your site? If not, it should fall off as Google spiders it again.
-
Thank you! This will prevent future issues, but in terms of the other domain pulling rank on mine, is that something I need to wait out since I have no control? Is there any way to have it removed?
-
Your htaccess file can do the 301 (it's actually a config file you can control). Here's some sample code that should do the trick.
RewriteEngine on
RewriteCond %{HTTP_HOST} .
RewriteCond %{HTTP_HOST} !^www.domain.com
RewriteRule (.*) http://www.domain.com/$1 [R=301,L] -
Thanks for your reply! It's hosted with GoDaddy on their Economy package. I believe it's shared hosting.
With that being said, unfortunately I don't have access to the server config. How would I go about implementing a 301 redirect for the other domain or even better a 404?
I absolutely agree about modifying the htaccess. As it stands now, I've hacked it together, but I'll see if I can find out how to do what you're suggesting.
I appreciate your feedback so far.
Best regards
-
That sounds like a bad web server config. Most servers run a virtual host, meaning the URL determines what website is served up. Either you have your own virtual dedicated server and only one site that isn't using vhost, or your host has set your website up as the default site.
If you have control over the web server config, I would add the malicious site to the config as a hosted site and then have it return a 404. That should de-index it.
If you don't have that level of control, try to get a 301 redirect for the bad domain. You really need something like an htaccess that says if a site is accessing my website as anything but www.mydomain.com it needs to 301 to that URL. Otherwise anyone in the world can hijack your site the way it's set up now. Just point another A record and instant duplicate content headaches.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Trying to get Google to stop indexing an old site!
Howdy, I have a small dilemma. We built a new site for a client, but the old site is still ranking/indexed and we can't seem to get rid of it. We setup a 301 from the old site to the new one, as we have done many times before, but even though the old site is no longer live and the hosting package has been cancelled, the old site is still indexed. (The new site is at a completely different host.) We never had access to the old site, so we weren't able to request URL removal through GSC. Any guidance on how to get rid of the old site would be very appreciated. BTW, it's been about 60 days since we took these steps. Thanks, Kirk
Intermediate & Advanced SEO | | kbates0 -
Should I use noindex or robots to remove pages from the Google index?
I have a Magento site and just realized we have about 800 review pages indexed. The /review directory is disallowed in robots.txt but the pages are still indexed. From my understanding robots means it will not crawl the pages BUT if the pages are still indexed if they are linked from somewhere else. I can add the noindex tag to the review pages but they wont be crawled. https://www.seroundtable.com/google-do-not-use-noindex-in-robots-txt-20873.html Should I remove the robots.txt and add the noindex? Or just add the noindex to what I already have?
Intermediate & Advanced SEO | | Tylerj0 -
Google not Indexing images on CDN.
My URL is: http://bit.ly/1H2TArH We have set up a CDN on our own domain: http://bit.ly/292GkZC We have an image sitemap: http://bit.ly/29ca5s3 The image sitemap uses the CDN URLs. We verified the CDN subdomain in GWT. The robots.txt does not restrict any of the photos: http://bit.ly/29eNSXv. We used to have a disallow to /thumb/ which had a 301 redirect to our CDN but we removed both the disallow in the robots.txt as well as the 301. Yet, GWT still reports none of our images on the CDN are indexed.
Intermediate & Advanced SEO | | alphonseha
The above screenshot is from the GWT of our main domain.The GWT from the CDN subdomain just shows 0. We did not submit a sitemap to the verified subdomain property because we already have a sitemap submitted to the property on the main domain name. While making a search of images indexed from our CDN, nothing comes up: http://bit.ly/293ZbC1While checking the GWT of the CDN subdomain, I have been getting crawling errors, mainly 500 level errors. Not that many in comparison to the number of images and traffic that we get on our website. Google is crawling, but it seems like it just doesn't index the pictures!?
Can anyone help? I have followed all the information that I was able to find on the web but yet, our images on the CDN still can't seem to get indexed.
0 -
Proper 301 in Place but Old Site Still Indexed In Google
So i have stumbled across an interesting issue with a new SEO client. They just recently launched a new website and implemented a proper 301 redirect strategy at the page level for the new website domain. What is interesting is that the new website is now indexed in Google BUT the old website domain is also still indexed in Google? I even checked the Google Cached date and it shows the new website with a cache date of today. The redirect strategy has been in place for about 30 days. Any thoughts or suggestions on how to get the old domain un-indexed in Google and get all authority passed to the new website?
Intermediate & Advanced SEO | | kchandler0 -
How can I get a list of every url of a site in Google's index?
I work on a site that has almost 20,000 urls in its site map. Google WMT claims 28,000 indexed and a search on Google shows 33,000. I'd like to find what the difference is. Is there a way to get an excel sheet with every url Google has indexed for a site? Thanks... Mike
Intermediate & Advanced SEO | | 945010 -
How is Google crawling and indexing this directory listing?
We have three Directory Listing pages that are being indexed by Google: http://www.ccisolutions.com/StoreFront/jsp/ http://www.ccisolutions.com/StoreFront/jsp/html/ http://www.ccisolutions.com/StoreFront/jsp/pdf/ How and why is Googlebot crawling and indexing these pages? Nothing else links to them (although the /jsp.html/ and /jsp/pdf/ both link back to /jsp/). They aren't disallowed in our robots.txt file and I understand that this could be why. If we add them to our robots.txt file and disallow, will this prevent Googlebot from crawling and indexing those Directory Listing pages without prohibiting them from crawling and indexing the content that resides there which is used to populate pages on our site? Having these pages indexed in Google is causing a myriad of issues, not the least of which is duplicate content. For example, this file <tt>CCI-SALES-STAFF.HTML</tt> (which appears on this Directory Listing referenced above - http://www.ccisolutions.com/StoreFront/jsp/html/) clicks through to this Web page: http://www.ccisolutions.com/StoreFront/jsp/html/CCI-SALES-STAFF.HTML This page is indexed in Google and we don't want it to be. But so is the actual page where we intended the content contained in that file to display: http://www.ccisolutions.com/StoreFront/category/meet-our-sales-staff As you can see, this results in duplicate content problems. Is there a way to disallow Googlebot from crawling that Directory Listing page, and, provided that we have this URL in our sitemap: http://www.ccisolutions.com/StoreFront/category/meet-our-sales-staff, solve the duplicate content issue as a result? For example: Disallow: /StoreFront/jsp/ Disallow: /StoreFront/jsp/html/ Disallow: /StoreFront/jsp/pdf/ Can we do this without risking blocking Googlebot from content we do want crawled and indexed? Many thanks in advance for any and all help on this one!
Intermediate & Advanced SEO | | danatanseo0 -
Best practice for removing indexed internal search pages from Google?
Hi Mozzers I know that it’s best practice to block Google from indexing internal search pages, but what’s best practice when “the damage is done”? I have a project where a substantial part of our visitors and income lands on an internal search page, because Google has indexed them (about 3 %). I would like to block Google from indexing the search pages via the meta noindex,follow tag because: Google Guidelines: “Use robots.txt to prevent crawling of search results pages or other auto-generated pages that don't add much value for users coming from search engines.” http://support.google.com/webmasters/bin/answer.py?hl=en&answer=35769 Bad user experience The search pages are (probably) stealing rankings from our real landing pages Webmaster Notification: “Googlebot found an extremely high number of URLs on your site” with links to our internal search results I want to use the meta tag to keep the link juice flowing. Do you recommend using the robots.txt instead? If yes, why? Should we just go dark on the internal search pages, or how shall we proceed with blocking them? I’m looking forward to your answer! Edit: Google have currently indexed several million of our internal search pages.
Intermediate & Advanced SEO | | HrThomsen0 -
Can a XML sitemap index point to other sitemaps indexes?
We have a massive site that is having some issue being fully crawled due to some of our site architecture and linking. Is it possible to have a XML sitemap index point to other sitemap indexes rather than standalone XML sitemaps? Has anyone done this successfully? Based upon the description here: http://sitemaps.org/protocol.php#index it seems like it should be possible. Thanks in advance for your help!
Intermediate & Advanced SEO | | CareerBliss0