Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Malicious site pointed A-Record to my IP, Google Indexed
-
Hello All,
I launched my site on May 1 and as it turns out, another domain was pointing it's A-Record to my IP. This site is coming up as malicious, but worst of all, it's ranking on keywords for my business objectives with my content and metadata, therefore I'm losing traffic.
I've had the domain host remove the incorrect A-Record and I've submitted numerous malware reports to Google, and attempted to request removal of this site from the index. I've resubmitted my sitemap, but it seems as though this offending domain is still being indexed more thoroughly than my legitimate domain.
Can anyone offer any advice? Anything would be greatly appreciated!
Best regards,
Doug
-
Yes, sorry, Fetch as Google: http://support.google.com/webmasters/bin/answer.py?hl=en&answer=158587
-
Thanks Cyrus. Do you mean Fetch as Google? I'm not too familiar with that specific tool.
Just in case someone runs into the same issue that I've encountered, I'll include my final steps in remedying this problem (hopefully).
I was finally able to contact the webmaster of the other domain who agreed to take down the site. I contacted GoDaddy to confirm her site was down, since I wasn't risking getting my machine infected with malware. Next I went to Webmaster Tools and requested content removal, page by page until all of the bad URLs were submitted.
In my frustration and possibly paranoia, I've also had to battle with GoDaddy to get a new dedicated IP address since I believe this IP could now be "tainted" or flagged as a malicious or spammy.
Cyrus, you couldn't be more accurate. Extremely tough to wait out. Hopefully this will help someone out down the road.
Thanks again.
-
Hi Edward,
You might have already done this, but:
1. Crawl as Googlebot to your homepage - submit all pages and all linked pages to index.
2. You said you submitted your sitemap. Submit it again.
3. Hopefully this will resolve in a couple weeks. Tough to wait it out.
-
Nope, it doesn't. I guess it's just a waiting game at this point. Thank you again.
-
Does it still resolve to your site? If not, it should fall off as Google spiders it again.
-
Thank you! This will prevent future issues, but in terms of the other domain pulling rank on mine, is that something I need to wait out since I have no control? Is there any way to have it removed?
-
Your htaccess file can do the 301 (it's actually a config file you can control). Here's some sample code that should do the trick.
RewriteEngine on
RewriteCond %{HTTP_HOST} .
RewriteCond %{HTTP_HOST} !^www.domain.com
RewriteRule (.*) http://www.domain.com/$1 [R=301,L] -
Thanks for your reply! It's hosted with GoDaddy on their Economy package. I believe it's shared hosting.
With that being said, unfortunately I don't have access to the server config. How would I go about implementing a 301 redirect for the other domain or even better a 404?
I absolutely agree about modifying the htaccess. As it stands now, I've hacked it together, but I'll see if I can find out how to do what you're suggesting.
I appreciate your feedback so far.
Best regards
-
That sounds like a bad web server config. Most servers run a virtual host, meaning the URL determines what website is served up. Either you have your own virtual dedicated server and only one site that isn't using vhost, or your host has set your website up as the default site.
If you have control over the web server config, I would add the malicious site to the config as a hosted site and then have it return a 404. That should de-index it.
If you don't have that level of control, try to get a 301 redirect for the bad domain. You really need something like an htaccess that says if a site is accessing my website as anything but www.mydomain.com it needs to 301 to that URL. Otherwise anyone in the world can hijack your site the way it's set up now. Just point another A record and instant duplicate content headaches.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Trying to get Google to stop indexing an old site!
Howdy, I have a small dilemma. We built a new site for a client, but the old site is still ranking/indexed and we can't seem to get rid of it. We setup a 301 from the old site to the new one, as we have done many times before, but even though the old site is no longer live and the hosting package has been cancelled, the old site is still indexed. (The new site is at a completely different host.) We never had access to the old site, so we weren't able to request URL removal through GSC. Any guidance on how to get rid of the old site would be very appreciated. BTW, it's been about 60 days since we took these steps. Thanks, Kirk
Intermediate & Advanced SEO | | kbates0 -
How long after https migration that google shows in search console new sitemap being indexed?
We migrated 4 days ago to https and followed best practices..
Intermediate & Advanced SEO | | lcourse
In search console now still 80% of our sitemaps appear as "pending" and among those sitemaps that were processed only less than 1% of submitted pages appear as indexed? Is this normal ?
How long does it take for google to index pages from sitemap?
Before https migration nearly all our pages were indexed and I see in the crawler stats that google has crawled a number of pages each day after migration that corresponds to number of submitted pages in sitemap. Sitemap and crawler stats show no errors.0 -
E-Commerce Site Collection Pages Not Being Indexed
Hello Everyone, So this is not really my strong suit but I’m going to do my best to explain the full scope of the issue and really hope someone has any insight. We have an e-commerce client (can't really share the domain) that uses Shopify; they have a large number of products categorized by Collections. The issue is when we do a site:search of our Collection Pages (site:Domain.com/Collections/) they don’t seem to be indexed. Also, not sure if it’s relevant but we also recently did an over-hall of our design. Because we haven’t been able to identify the issue here’s everything we know/have done so far: Moz Crawl Check and the Collection Pages came up. Checked Organic Landing Page Analytics (source/medium: Google) and the pages are getting traffic. Submitted the pages to Google Search Console. The URLs are listed on the sitemap.xml but when we tried to submit the Collections sitemap.xml to Google Search Console 99 were submitted but nothing came back as being indexed (like our other pages and products). We tested the URL in GSC’s robots.txt tester and it came up as being “allowed” but just in case below is the language used in our robots:
Intermediate & Advanced SEO | | Ben-R
User-agent: *
Disallow: /admin
Disallow: /cart
Disallow: /orders
Disallow: /checkout
Disallow: /9545580/checkouts
Disallow: /carts
Disallow: /account
Disallow: /collections/+
Disallow: /collections/%2B
Disallow: /collections/%2b
Disallow: /blogs/+
Disallow: /blogs/%2B
Disallow: /blogs/%2b
Disallow: /design_theme_id
Disallow: /preview_theme_id
Disallow: /preview_script_id
Disallow: /apple-app-site-association
Sitemap: https://domain.com/sitemap.xml A Google Cache:Search currently shows a collections/all page we have up that lists all of our products. Please let us know if there’s any other details we could provide that might help. Any insight or suggestions would be very much appreciated. Looking forward to hearing all of your thoughts! Thank you in advance. Best,0 -
Google cache is showing my UK homepage site instead of the US homepage and ranking the UK site in US
Hi There, When I check the cache of the US website (www.us.allsaints.com) Google returns the UK website. This is also reflected in the US Google Search Results when the UK site ranks for our brand name instead of the US site. The homepage has hreflang tags only on the homepage and the domains have been pointed correctly to the right territories via Google Webmaster Console.This has happened before in 26th July 2015 and was wondering if any had any idea why this is happening or if any one has experienced the same issueFDGjldR
Intermediate & Advanced SEO | | adzhass0 -
How long does google take to show the results in SERP once the pages are indexed ?
Hi...I am a newbie & trying to optimize the website www.peprismine.com. I have 3 questions - A little background about this : Initially, close to 150 pages were indexed by google. However, we decided to remove close to 100 URLs (as they were quite similar). After the changes, we submitted the NEW sitemap (with close to 50 pages) & google has indexed those URLs in sitemap. 1. My pages were indexed by google few days back. How long does google take to display the URL in SERP once the pages get indexed ? 2. Does google give more preference to websites with more number of pages than those with lesser number of pages to display results in SERP (I have just 50 pages). Does the NUMBER of pages really matter ? 3. Does removal / change of URLs have any negative effect on ranking ? (Many of these URLs were not shown on the 1st page) An answer from SEO experts will be highly appreciated. Thnx !
Intermediate & Advanced SEO | | PepMozBot0 -
IP address guideline for 2 sites on same server linking each other.
Hi Guys! I have two websites which link to each other but are on the same server. Both the sites have a great PR and link juice. I want to know what steps shall I take in order to make google feel that both the sites are not owned by me. Like shall i get different IP and different servers for both or something more? Looking forward for you thoughts and help!
Intermediate & Advanced SEO | | HiteshBharucha0 -
Indexed Pages in Google, How do I find Out?
Is there a way to get a list of pages that google has indexed? Is there some software that can do this? I do not have access to webmaster tools, so hoping there is another way to do this. Would be great if I could also see if the indexed page is a 404 or other Thanks for your help, sorry if its basic question 😞
Intermediate & Advanced SEO | | JohnPeters0 -
Some viagra spammer somehow fooled Google into thinking the title and description metatags of a site pointing to me are about viagra. How did they do that? How do I fix this?
In performing a link: to my site, I found this: Video Of People Using Viagra - Online Drug Store, Guaranteed Shipping <cite>www.planetherbs.com/affiliate-program.html</cite> - Cached -Block all www.planetherbs.com results1 day ago – Video Of People Using Viagra. Online Drug Store, Guaranteed Shipping. Check Order Status. Natural and healthy products! If you go to that url, you will see it's just an affiliate program page. Some viagra spammer somehow changed the title and description metatags that google sees (not actually) and links from what appears to be spammy pages are pointing to me. I don't want to get dinged for this. How do I fix these for myself and planetherbs.com? And how did the spammer do this???
Intermediate & Advanced SEO | | KatMouse0