Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Malicious site pointed A-Record to my IP, Google Indexed
-
Hello All,
I launched my site on May 1 and as it turns out, another domain was pointing it's A-Record to my IP. This site is coming up as malicious, but worst of all, it's ranking on keywords for my business objectives with my content and metadata, therefore I'm losing traffic.
I've had the domain host remove the incorrect A-Record and I've submitted numerous malware reports to Google, and attempted to request removal of this site from the index. I've resubmitted my sitemap, but it seems as though this offending domain is still being indexed more thoroughly than my legitimate domain.
Can anyone offer any advice? Anything would be greatly appreciated!
Best regards,
Doug
-
Yes, sorry, Fetch as Google: http://support.google.com/webmasters/bin/answer.py?hl=en&answer=158587
-
Thanks Cyrus. Do you mean Fetch as Google? I'm not too familiar with that specific tool.
Just in case someone runs into the same issue that I've encountered, I'll include my final steps in remedying this problem (hopefully).
I was finally able to contact the webmaster of the other domain who agreed to take down the site. I contacted GoDaddy to confirm her site was down, since I wasn't risking getting my machine infected with malware. Next I went to Webmaster Tools and requested content removal, page by page until all of the bad URLs were submitted.
In my frustration and possibly paranoia, I've also had to battle with GoDaddy to get a new dedicated IP address since I believe this IP could now be "tainted" or flagged as a malicious or spammy.
Cyrus, you couldn't be more accurate. Extremely tough to wait out. Hopefully this will help someone out down the road.
Thanks again.
-
Hi Edward,
You might have already done this, but:
1. Crawl as Googlebot to your homepage - submit all pages and all linked pages to index.
2. You said you submitted your sitemap. Submit it again.
3. Hopefully this will resolve in a couple weeks. Tough to wait it out.
-
Nope, it doesn't. I guess it's just a waiting game at this point. Thank you again.
-
Does it still resolve to your site? If not, it should fall off as Google spiders it again.
-
Thank you! This will prevent future issues, but in terms of the other domain pulling rank on mine, is that something I need to wait out since I have no control? Is there any way to have it removed?
-
Your htaccess file can do the 301 (it's actually a config file you can control). Here's some sample code that should do the trick.
RewriteEngine on
RewriteCond %{HTTP_HOST} .
RewriteCond %{HTTP_HOST} !^www.domain.com
RewriteRule (.*) http://www.domain.com/$1 [R=301,L] -
Thanks for your reply! It's hosted with GoDaddy on their Economy package. I believe it's shared hosting.
With that being said, unfortunately I don't have access to the server config. How would I go about implementing a 301 redirect for the other domain or even better a 404?
I absolutely agree about modifying the htaccess. As it stands now, I've hacked it together, but I'll see if I can find out how to do what you're suggesting.
I appreciate your feedback so far.
Best regards
-
That sounds like a bad web server config. Most servers run a virtual host, meaning the URL determines what website is served up. Either you have your own virtual dedicated server and only one site that isn't using vhost, or your host has set your website up as the default site.
If you have control over the web server config, I would add the malicious site to the config as a hosted site and then have it return a 404. That should de-index it.
If you don't have that level of control, try to get a 301 redirect for the bad domain. You really need something like an htaccess that says if a site is accessing my website as anything but www.mydomain.com it needs to 301 to that URL. Otherwise anyone in the world can hijack your site the way it's set up now. Just point another A record and instant duplicate content headaches.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
What IP Address does Googlebot use to read your site when coming from an external backlink?
Hi All, I'm trying to find more information on what IP address Googlebot would use when arriving to crawl your site from an external backlink. I'm under the impression Googlebot uses international signals to determine the best IP address to use when crawling (US / non-US) and then carries on with that IP when it arrives to your website? E.g. - Googlebot finds www.example.co.uk. Due to the ccTLD, it decides to crawl the site with a UK IP address rather than a US one. As it crawls this UK site, it finds a subdirectory backlink to your website and continues to crawl your website with the aforementioned UK IP address. Is this a correct assumption, or does Googlebot look at altering the IP address as it enters a backlink / new domain? Also, are ccTLDs the main signals to determine the possibility of Google switching to an international IP address to crawl, rather than the standard US one? Am I right in saying that hreflang tags don't apply here at all, as their purpose is to be used in SERPS and helping Google to determine which page to serve to users based on their IP etc. If anyone has any insight this would be great.
Intermediate & Advanced SEO | | MattBassos0 -
E-Commerce Site Collection Pages Not Being Indexed
Hello Everyone, So this is not really my strong suit but I’m going to do my best to explain the full scope of the issue and really hope someone has any insight. We have an e-commerce client (can't really share the domain) that uses Shopify; they have a large number of products categorized by Collections. The issue is when we do a site:search of our Collection Pages (site:Domain.com/Collections/) they don’t seem to be indexed. Also, not sure if it’s relevant but we also recently did an over-hall of our design. Because we haven’t been able to identify the issue here’s everything we know/have done so far: Moz Crawl Check and the Collection Pages came up. Checked Organic Landing Page Analytics (source/medium: Google) and the pages are getting traffic. Submitted the pages to Google Search Console. The URLs are listed on the sitemap.xml but when we tried to submit the Collections sitemap.xml to Google Search Console 99 were submitted but nothing came back as being indexed (like our other pages and products). We tested the URL in GSC’s robots.txt tester and it came up as being “allowed” but just in case below is the language used in our robots:
Intermediate & Advanced SEO | | Ben-R
User-agent: *
Disallow: /admin
Disallow: /cart
Disallow: /orders
Disallow: /checkout
Disallow: /9545580/checkouts
Disallow: /carts
Disallow: /account
Disallow: /collections/+
Disallow: /collections/%2B
Disallow: /collections/%2b
Disallow: /blogs/+
Disallow: /blogs/%2B
Disallow: /blogs/%2b
Disallow: /design_theme_id
Disallow: /preview_theme_id
Disallow: /preview_script_id
Disallow: /apple-app-site-association
Sitemap: https://domain.com/sitemap.xml A Google Cache:Search currently shows a collections/all page we have up that lists all of our products. Please let us know if there’s any other details we could provide that might help. Any insight or suggestions would be very much appreciated. Looking forward to hearing all of your thoughts! Thank you in advance. Best,0 -
Google Ignoring Canonical Tag for Hundreds of Sites
Bazaar Voice provides a pretty easy-to-use product review solution for websites (especially sites on Magento): https://www.magentocommerce.com/magento-connect/bazaarvoice-conversations-1.html If your product has over a certain number of reviews/questions, the plugin cuts off the number of reviews/questions that appear on the page. To see the reviews/questions that are cut off, you have to click the plugin's next or back function. The next/back buttons' URLs have a parameter of "bvstate....." I have noticed Google is indexing this "bvstate..." URL for hundreds of sites, even with the proper rel canonical tag in place. Here is an example with Microsoft: http://webcache.googleusercontent.com/search?q=cache:zcxT7MRHHREJ:www.microsoftstore.com/store/msusa/en_US/pdp/Surface-Book/productID.325716000%3Fbvstate%3Dpg:8/ct:r+&cd=2&hl=en&ct=clnk&gl=us My website is seeing hundreds of these "bvstate" urls being indexed even though we have a proper rel canonical tag in place. It seems that Google is ignoring the canonical tag. In Webmaster Console, the main source of my duplicate titles/metas in the HTML improvements section is the "bvstate" URLs. I don't necessarily want to block "bvstate" in the robots.txt as it will prohibit Google from seeing the reviews that were cutoff. Same response for prohibiting Google from crawling "bvstate" in Paramters section of Webmaster Console. Should I just keep my fingers crossed that Google honors the rel canonical tag? Home Depot is another site that has this same issue: http://webcache.googleusercontent.com/search?q=cache:k0MBLFcu2PoJ:www.homedepot.com/p/DUROCK-Next-Gen-1-2-in-x-3-ft-x-5-ft-Cement-Board-172965/202263276%23!bvstate%3Dct:r/pg:2/st:p/id:202263276+&cd=1&hl=en&ct=clnk&gl=us
Intermediate & Advanced SEO | | redgatst1 -
What makes a site appear in Google Alerts? And does it mean anything?
Hi All, I recently started using Google Alerts more and more and while sites I support never appear there (not surprising) I recently noticed few very poor and low quality sites that do. This site for example appears quite a bit in its niche. So to my questions... What makes a site appear in Google Alerts? And does it mean anything? Thanks
Intermediate & Advanced SEO | | BeytzNet0 -
Wordpress blog in a subdirectory not being indexed by Google
HI MozzersIn my websites sitemap.xml, pages are listed, such as /blog/ and /blog/textile-fact-or-fiction-egyptian-cotton-explained/These pages are visible when you visit them in a browser and when you use the Google Webmaster tool - Fetch as Google to view them (see attachment), however they aren't being indexed in Google, not even the root directory for the blog (/blog/) is being indexed, and when we query:site: www.hilden.co.uk/blog/ It returns 0 results in Google.Also note that:The Wordpress installation is located at /blog/ which is a subdirectory of the main root directory which is managed by Magento. I'm wondering if this causing the problem.Any help on this would be greatly appreciated!AnthonyToTOHuj.png?1
Intermediate & Advanced SEO | | Tone_Agency0 -
Our login pages are being indexed by Google - How do you remove them?
Each of our login pages show up under different subdomains of our website. Currently these are accessible by Google which is a huge competitive advantage for our competitors looking for our client list. We've done a few things to try to rectify the problem: - No index/archive to each login page Robot.txt to all subdomains to block search engines gone into webmaster tools and added the subdomain of one of our bigger clients then requested to remove it from Google (This would be great to do for every subdomain but we have a LOT of clients and it would require tons of backend work to make this happen.) Other than the last option, is there something we can do that will remove subdomains from being viewed from search engines? We know the robots.txt are working since the message on search results say: "A description for this result is not available because of this site's robots.txt – learn more." But we'd like the whole link to disappear.. Any suggestions?
Intermediate & Advanced SEO | | desmond.liang1 -
Can a XML sitemap index point to other sitemaps indexes?
We have a massive site that is having some issue being fully crawled due to some of our site architecture and linking. Is it possible to have a XML sitemap index point to other sitemap indexes rather than standalone XML sitemaps? Has anyone done this successfully? Based upon the description here: http://sitemaps.org/protocol.php#index it seems like it should be possible. Thanks in advance for your help!
Intermediate & Advanced SEO | | CareerBliss0