Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Two Dentists, Same Address, Same Phone, Different Business Names
-
Hi Everyone,
I've been looking into this situation for quite a while, but most posts/information on this topic seem to be from at least 1-2 years ago.
I'm currently working with a dentist who just moved into the same suite as another dentist who has been working there for years.
They each have the same address and same suite number, the same phone number, but each own their own respective practice and have their own patients. To make things even more complicated, the dentist that has been working there for years uses his name as a business name, while the new dentist has a business name differing from her actual name.
I'm not exactly sure how to go about optimizing the new dentist's local presence, but the only thing I can think of doing is try to recommend having the suite split into Suite #-A and Suite #-B and seeing if it's possible to add a second phone number for the new dentist.
Please let me know your thoughts, and if you've seen this topic come up in the past, I would love to get pointed in the right direction.
Thanks for all your help!
-
Thanks Miriam
Agreed on all of the above.
-
Hi Alex,
I agree with Dana. It will be important for the new dentist with the separate business name to establish his own suite and local phone number for a variety of reasons.
-
He needs to be able to get his own phone calls
-
He needs to be able to get his own postal mail
-
Were he to market himself at the same address and phone as the other practice sharing the office, he would likely end up harming the other dentist and precluding himself from being able to develop his own business on the web.
The new dentist needs to set up his own website, of course, and be sure that all of his citations reflect his own name, address, phone and website.
The only alternative to this would be for the 2 dentists to combine their practices under a single name, but it doesn't sound like this reflects their real-world situation.
-
-
You are very welcome. I do think that separating the suites and adding the extra phone number (particularly for their Google+ pages) will really be all that needs to be done. Good luck!
-
Hi Dana,
Thank you so much for your response! It does seem to be a tricky situation. I can imagine that many dentists, doctors and lawyers run into the same type of situation, however, I'm don't think it's too normal for them to share the exact same suite number and phone number.
Thankfully, the dentists do have different websites. While this will help, I'm not sure this will make too big of a difference in the grand scheme of things.
Thanks again,
Alex
-
Hi Alex,
As I read your question my mind was already turning. I haven't dealt with exactly the same situation, but I have run into a situation where the same company has different divisions that each have separate addresses and phone numbers, but only one business name. It's a different, yet similar problem in reverse in a way. Consequently, I have also struggled with the whole business citation problem and inconsistencies with NAP (Name, Address, Phone Number) information.
That being said, I think your idea of splitting the addresses by adding Suite # and having one of the dentists get a uniqur phone number is probably the best solution under the circumstances. This might be hard to explain to the business owners, but I'd just present a case to them on how important it is to have all of those online citations line up with absolutely matching NAP information.
Do these dentists share the same Website? If so, this could be a problem too, and it might be worth convincing one or the other to get their own domain, but it sounds like they already have separate sites (since they have different brand names). If they were sharing the same site that would add a whole additional element that hopefully isn't a factor here.
Hope that help! Cheers,
Dana
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
US and UK Websites of Same Business with Same Content
Hello Community, I need your help to understand, whether I can use the US website's content on my UK website or not? US Website's domain: https://www.fortresssecuritystore.com UK Website's domain: https://www.fortresssecuritystore.co.uk Both websites are having same content on all the pages, including testimonials/reviews. I am trying to gain business from Adwords and Organic SEO marketing. Thanks.
Technical SEO | | CommercePundit1 -
If you use canonicals do the meta descriptions need to be different?
For example, we have 3 different subsites with the same pages. We will put canonicals so they reference the main pages. Do the meta descriptions have to be different for each of the three pages? How does Google handle meta data when using canonicals?
Technical SEO | | Shirley.Fenlason0 -
Help: domain name change and Google News
Hi. I work for a regional news source, and our (separate) Spanish-language news publication recently changed its domain name. The publication lost its Google News inclusion. Most of their traffic came from Google News, so traffic tanked. They're trying to get back in. They reapplied but didn't get approved. They're now in the 30-day waiting period to reapply again. The website is run by a third-party company, which handled the domain name change in April (2015). That company has been running their site for a couple of years. Our in-house devs' hands are tied on helping, because we (at the mother company) don't manage their site. This third party has not been responsive. The Spanish pub folks have reached out to me to help them prepare for Round 2 of reapplication. I'm the mothership in-house SEO, but I've never experienced this situation before. Because everything seems to be in order besides the ham-handed changes, my best advice to them so far is: You'll have to wait until Google gets to know you again, unfortunately. Does that sound right? Any pointers out there for bringing their best possible A-game to the next round?
Technical SEO | | christyrobinson1 -
Two META Robots tags on a page - which will win?
Hi, Does anybody know which meta-robots tag will "win" if there is more than one on a page? The situation:
Technical SEO | | jmueller
our CMS is not very flexible and so we have segments of META-Tags on the page that originate from templates.
Now any author can add any meta-tag from within his article-editor.
The logic delivering the pages does not care if there might be more than one meta-robots tag present (one from template, one from within the article). Now we could end up with something like this: Which one will be regarded by google & co?
First?
Last?
None? Thanks a lot,
Jan0 -
Two different canonical tags on one page
Due to an error, some of my pages now have two canonical tags on them. One is correct and the other goes to a nonsense URL (404 page). I know I should ideally remove the incorrect ones, but it's a big manual job. Are they doing any harm? Can I just leave them there and let Google figure it out? The correct ones are higher up in the code. Will this make a difference? Any help appreciated.
Technical SEO | | ShearingsGroup0 -
Use webmaster tools "change of address" when doing rel=canonical
We are doing a "soft migration" of a website. (Actually it is a merger of two websites). We are doing cross site rel=canonical tags instead of 301's for the first 60-90 days. These have been done on a page by page basis for an entire site. Google states that a "change of address" should be done in webmaster tools for a site migration with 301's. Should this also be done when we are doing this soft move?
Technical SEO | | EugeneF0 -
Geotargeting duplicate content to different regions - href and canonical tag confusion
If you duplicate content onto a sub-folder for say a new US geotargeted site (to target kw spelling differences) and, in addition to GWT geotargeting settings, implement the 'Canonical' and 'Hreflang' tags on these new pages to show G different region and language version (en-us). Then does the original/main site similar pages also need to have canonical and href tags ? The main/original sites page I don't really want to target a specific country (although existing signals (hosting etc) will be UK (primary target of main site) but pages show up in other country searches too (which we want). Im presuming fine to leave the original/main site as it currently is although wording in google blog/webmaster central articles etc are a bit confusing hence why im asking for anyone elses opinion/input on this. Also is there are any benefit (or just best practice) to use 'www.example.com/en-us/...' in the subdirectory URL as opposed to just 'www.example.com/us/' many thanks in advance to any commentators 🙂
Technical SEO | | Dan-Lawrence0 -
Hyphenated Domain Names - "Spammy" or Not?
Some say hyphenated domain names are "spammy". I have also noticed that Moz's On Page Keyword Tool does NOT recognize keywords in a non-hyphenated domain name. So one would assume neither do the bots. I noticed obviously misleading words like car in carnival or spa in space or spatula, etc embedded in domain names and pondered the effect. I took it a step further with non-hyphenated domain names. I experimented by selecting totally random three or four letter blocks - Example: randomfactgenerator.net - rand omf act gene rator Each one of those clips returns copious results AND the On-Page Report Card does not credit the domain name as containing "random facts" as keywords**,** whereas www.business-sales-sarasota.com does get credit for "business sales sarasota" in the URL. This seems an obvious situation - unhyphenated domains can scramble the keywords and confuse the bots, as they search all possible combinations. YES - I know the content should carry it but - I do not believe domain names are irrelevant, as many say. I don't believe that hyphenated domain names are not more efficient than non hyphenated ones - as long as you don't overdo it. I have also seen where a weak site in an easy market will quickly top the list because the hyphenated domain name matches the search term - I have done it (in my pre Seo Moz days) with ft-myers-auto-air.com. I built the site in a couple of days and in a couple weeks it was on page one. Any thoughts on this?
Technical SEO | | dcmike0