Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
How To Cleanup the Google Index After a Website Has Been HACKED
-
We have a client whose website was hacked, and some troll created thousands of viagra pages, which were all indexed by Google. See the screenshot for an example. The site has been cleaned up completely, but I wanted to know if anyone can weigh in on how we can cleanup the Google index. Are there extra steps we should take? So far we have gone into webmaster tools and submitted a new site map.
^802D799E5372F02797BE19290D8987F3E248DCA6656F8D9BF6^pimgpsh_fullsize_distr.png
-
As has been suggested you can request the removal of pages in GWMT and you should keep any wordpress site and plugins up to date.
To add to this, you might want to look at something like Cloudflare as an extra layer to protect your clients site. We've been using it for a year now and its made a massive difference, both to performance and security.
-
Doesn't have to be so tedious. If you have a list of URLs you can use the bulk removal extension for Chrome found here: https://github.com/noitcudni/google-webmaster-tools-bulk-url-removal
-
If you submitted a new sitemap then you should be fine, but "in case of emergency", you can try listing the individual URL's in Google Webmaster Tools > Google Index > Remove URL's. It's a tedious process, but something else you can try.
Sucks, doesn't it? Wordfence or another WP security plugin is well worth the time to install and monitor. Good luck.
-
Hi,
Just to let you know it's quite easy to find the domain of the site in question from the screenshot you provided

I think as you've created a new sitemap and submitted it to Google and removed all the pages so they return 404s, you should be fine. The page will just drop out of the index in time. You might also want to add the address of your XML sitemap to your robots.txt file as it's not there at present.
I crawled the site using Screaming Frog and couldn't see any dodgy looking pages remaining. You could create removal requests of the pages in Webmaster Tools if you'd like to take an extra step. Do this under Google Index > Remove URLs. To prevent this happening again, make sure you keep your WordPress installation and all plugins up to date.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google Not Indexing Pages (Wordpress)
Hello, recently I started noticing that google is not indexing our new pages or our new blog posts. We are simply getting a "Discovered - Currently Not Indexed" message on all new pages. When I click "Request Indexing" is takes a few days, but eventually it does get indexed and is on Google. This is very strange, as our website has been around since the late 90's and the quality of the new content is neither duplicate nor "low quality". We started noticing this happening around February. We also do not have many pages - maybe 500 maximum? I have looked at all the obvious answers (allowing for indexing, etc.), but just can't seem to pinpoint a reason why. Has anyone had this happen recently? It is getting very annoying having to manually go in and request indexing for every page and makes me think there may be some underlying issues with the website that should be fixed.
Technical SEO | | Hasanovic1 -
Google has deindexed a page it thinks is set to 'noindex', but is in fact still set to 'index'
A page on our WordPress powered website has had an error message thrown up in GSC to say it is included in the sitemap but set to 'noindex'. The page has also been removed from Google's search results. Page is https://www.onlinemortgageadvisor.co.uk/bad-credit-mortgages/how-to-get-a-mortgage-with-bad-credit/ Looking at the page code, plus using Screaming Frog and Ahrefs crawlers, the page is very clearly still set to 'index'. The SEO plugin we use has not been changed to 'noindex' the page. I have asked for it to be reindexed via GSC but I'm concerned why Google thinks this page was asked to be noindexed. Can anyone help with this one? Has anyone seen this before, been hit with this recently, got any advice...?
Technical SEO | | d.bird0 -
Google will index us, but Bing won't. Why?
Bing is crawling our site, but not indexing it, and we cannot figure out why -- plus it's being indexed fine in Google. Any ideas on what the issue with Bing might be? Here's are some details to let you know what we've already checked/established: We have 4 301’s and the rest of our site checks out We’ve already established our Robots is ok, and that we are fixing our site map/it's in fine shape We do not see anything blocking bingbot access to the site There is no varnish or any load balancers, so nothing on that end that would be blocking the access We also don't see any rules in the apache or the .htaccess config that would be blocking the access
Technical SEO | | Alex_RevelInteractive1 -
How to stop google from indexing specific sections of a page?
I'm currently trying to find a way to stop googlebot from indexing specific areas of a page, long ago Yahoo search created this tag class=”robots-nocontent” and I'm trying to see if there is a similar manner for google or if they have adopted the same tag? Any help would be much appreciated.
Technical SEO | | Iamfaramon0 -
Blocked URL parameters can still be crawled and indexed by google?
Hy guys, I have two questions and one might be a dumb question but there it goes. I just want to be sure that I understand: IF I tell webmaster tools to ignore an URL Parameter, will google still index and rank my url? IS it ok if I don't append in the url structure the brand filter?, will I still rank for that brand? Thanks, PS: ok 3 questions :)...
Technical SEO | | catalinmoraru0 -
How to fix Google index after fixing site infected with malware.
Hi All Upgraded a Joomla site for a customer a couple of months ago that was infected with malware (it wasn't flagged as infected by google). Site is fine now but still noticing search queries for "cheap adobe" etc with links to http://domain.com/index.php?vc=201&Cheap_Adobe_Acrobat_xi in web master tools (about 50 in total). These url's redirect back to home page and seem to be remaining in the index (I think Joomla is doing this automatically) Firstly, what sort of effect would these be having on on their rankings? Would they be seen by google as duplicate content for the homepage (moz doesn't report them as such as there are no internal links). Secondly what's my best plan of attack to fix them. Should I setup 404's for them and then submit them to google? Will resubmitting the site to the index fix things? Would appreciate any advice or suggestions on the ramifications of this and how I should fix it. Regards, Ian
Technical SEO | | iragless0 -
Websites being hacked & duplicated, what should we do?
Hi, please help! Our website was hacked and being totally duplicated. They even injected codes to intercept our orders. Although the codes issue had been solved, still there're two mirror sites out there. When search for some of our key words, they even have good ranks. What exactly can we do to let Google ban those two sites. Thanks in advance!
Technical SEO | | Squall3150 -
Struggling to get my lyrics website fully indexed
Hey guys, been a longtime SEOmoz user, only just getting heavily into SEO now and this is my first query, apologies if it's simple to answer but I have been doing my research! My website is http://www.lyricstatus.com - basically it's a lyrics website. Rightly or wrongly, I'm using Google Custom Search Engine on my website for search, as well as jQuery auto-suggest - please ignore the latter for now. My problem is that when I launched the site I had a complex AJAX Browse page, so Google couldn't see static links to all my pages, thus it only indexed certain pages that did have static links. This led to my searches on my site using the Google CSE being useless as very few pages were indexed. I've since dropped the complex AJAX links and replaced it with easy static links. However, this was a few weeks ago now and still Google won't fully index my site. Try doing a search for "Justin Timberlake" (don't use the auto-suggest, just click the "Search" button) and it's clear that the site still hasn't been fully indexed! I'm really not too sure what else to do, other than wait and hope, which doesn't seem like a very proactive thing to do! My only other suspicion is that Google sees my site as more duplicate content, but surely it must be ok with indexing multiple lyrics sites since there are plenty of different ones ranking in Google. Any help or advice greatly appreciated guys!
Technical SEO | | SEOed0