Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
How to deal with wrong location in Google SERP
-
Hi,
If I understand correctly, Google provides search results based on the location of the user. That's fine, because most of my clients are local.
But if I look at my own search results, Google thinks I'm in a totally different town. Most likely based on my IP address.
Of course I can solve that for myself, but the same goes for my potential clients.
Is there a way to deal with this, from an seo perspective? For instance find out where most of the the IP providers are located and target that location?
-
Hi Hans,
Unfortunately IP addresses are not great on a desktop pc, not always but sometimes our Internet Service Provider seems to play havoc with our actual location.
However on mobile it is usually a lot more reliable, so make sure your site is mobile friendly!
As long as you have all your data set up and Google+ and the likes linked then your local listings will work correctly,
I wouldn't recommend targeting a popular IP location as it is not your true location. Keeping your town/city in your tagging will help for local searches for those who include there location in their searches.But if your client's ISPs have their IP address located wrongly, I am afraid this is something you cannot compensate for.
Kind Regards,
Jimmy
-
I don't think IP factor matters that much
Going to disagree with this here I'm afraid because I have seen some quite overwhelming results based on a user location. I am based in Chester, UK - If I search, based on my IP, I will be shown local results earlier - that kind of thing. I'm not saying this is always going to be the case, but based on locations, it can play a pretty major part.
@Hans - There are lots of things you can do to try and remedy this, but remember that Google has the final say. You could try building your brand strength more and perhaps talk create a few blog posts based around location and product, talk about surrounding towns that you cover and suggestions as Umar mentions above.
Also you could do a little testing and see how your competitors get around this issue. Crossing every 't' and dotting every 'i' is going to be a big key to success.
-Andy
-
Hey Hans,
I don't think IP factor matters that much.. If you have a proper citations of NAP, optimized local content, G+ local pages, links from local sources and other local listings; I don't think this IP factor gonna hurt you that much.
But if you're very much sure that all the things are perfect and you're still not climbing then you can think about the local IPs.
-
Hi Umar,
Thanks for your answer! I'm not sure we're talking about the same thing here.
Let me explain: my company is in town X. I want it to be found by people in town X.
My potential client also lives in town X. But Google says he lives in town Y. Because his IP address tells that to them.
It seems that I'm lower in the search results than I would have been if the client was located in X, as he should. Or am I wrong here?
Cheers,
Hans -
Hey Hans,
Yes, Search engines use the following signals to determine the location of your website:
- Hosting location (I think it's still matters)
- Domain tld (eg .co.uk for the UK and .com for the US)
It is important to check that the actual location of your servers is reflected in their IP address using a tool like this one. I remember once Matt Cutts discussed this topic "How should I serve different content based on user location?" here https://youtu.be/GFf1gwr6HJw
Hope this helps!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
GMB images not appearing on SERP results?
Hi Guys, we uploaded images in our GMB dashboard but they are not appearing on the SERP results example: Any ideas on how to get them to show on search result page? See example: https://cl.ly/8c5694604d17
Local Listings | | brandonegroup2 -
Why is a Google Listing Showing Up in a Different Town Than Its Address?
I have a client who runs a dental office on the outskirts of Racine, WI. His address specifically shows up as being in Racine, however, his GMB profile has always showed with the category of "Dentist in Mount Pleasant, WI" displaying below the photos. (Mount Pleasant is the next town over and his office straddles the line between the two towns in Google's overlay map of the town.) Obviously this is frustrating and I'm concerned that his location is hurting his ability to rank in the larger, more populous town of Racine. Have any other SEOs ever encountered this? And if so, how have you approached the issue? Location pages? Mentions of the location more often on the pages? tsLvH2B
Local Listings | | formandfunctionagency1 -
Where does the small description on a business listing come from in google maps?
Hi All, Simple question, but I'm struggling to find the answer, so I hope someone is able to help. The business I run is Oakdene Forest Park; Google Maps URL: https://www.google.com/maps/place/Oakdene™+Forest+Park/@50.8114372,-1.8598721,18z/data=!4m12!1m6!3m5!1s0x4873980ce90e4ef7:0x755579d631c25b33!2sOakdene™+Forest+Park!8m2!3d50.8114796!4d-1.8582842!3m4!1s0x4873980ce90e4ef7:0x755579d631c25b33!8m2!3d50.8114796!4d-1.8582842?hl=en Under the business name, it has a small description and for the life of me I don't know where Google is getting it from because a part of it is wrong. It looks like this: Oakdene™ Forest Park Rural Resort with Entertainment & a Spa I would like to remove the term 'Rural Resort' but where do I find it?? Thanks in advance for your help.
Local Listings | | Shorefield_Holidays0 -
Can I use the same interior photos for multiple stores in Google My Business?
Hi, The company I work for has many store locations across the country. Getting good/quality interior pictures has become very difficult for us. We recently good a Virtual Tour from Google for one of the locations, and they took some really pictures. According to Google, the "Photos should represent the actual business" and "Represent the real-world business location". My question is: since our stores are VERY similar in the interior, can we use the same pictures for them while we get more pictures? Would Google penalize this? Thanks!
Local Listings | | StantonOptical0 -
"Duplicate" on Google Local - Attorney and Business Listing
For our law firm, we have a Google Local listing for the firm (Riddell Law LLC). Google also created a local listing for one of the attorneys (Riddell) (we didn't create it, but are in the process of verifying it). Both listings are at the same address. Moz Local says these are "duplicates" - is that true? Would Google penalize us for this? I am not sure how to fix it - both the individual attorney and the business are in fact at the same address. If anyone has any advice I would greatly appreciate it! Thank you!!
Local Listings | | bpurdue0 -
Using Hashtag for Google My Business
I was told by a Google My Business representative to include #{keywords} in my description. I was told this would boost my rankings. Has anyone else heard of this?
Local Listings | | Smart_Start0 -
My Evernote Notes showing up on Google Search page ?
I may just be living under a rock here in Reno, but tonight while doing a search (on desktop) for a phone number of a restaurant in Tahoe, Google served me a bunch of my Evernote notes along with my SERPS After the initial "WTFriday" moment, I realized that there was an "Evernote" bar above a series of images of what Google must think are related notes --- for example in a few weeks I am planning to take friends to Bliss & Rubicon - and I had saved the map in Evernote. Next to the map image were two notes related to daughters upcoming swim meet in South Tahoe. I did a similar search and this time a listing for hours at a local pool (near Tahoe) and two other documents came up. Since I live in Reno I thought it was odd to get all those Tahoe activities - but the fact that my Evernote on "Tahoe" things was there caught me off guard. The results were locate on the right hand where local business maps usually are -- the map and business info about the restaurant I was looking for appeared below that. ... while the left hand column features traditionals SERPs. . I am just trying to find out if I am late to the party on this ... or if serving data saved in my Evernote files is new... If anyone else has seen this, let me know. I could just be late to this. ...
Local Listings | | AJFanter0 -
How to remove a former business location from Google Places?
I've received a strange response from Google Places on local listings for a home builder. Google's rep suggested that we not list the new home sales center (a model home) since at some point it will change from being a business listing to a residential listing. That is just wrong. It will be a place of business for the next 3 years and then will flip to being a private residence. These days it is uncommon, but not that rare to turn over ownership from public to private or vice versa (A residence becoming a law or other commercial establishment. Or a whole office building becoming condos.) The issue is, when it does happen, how do we get Google and others to recognize that a business is no longer a business location? I've had trouble bringing down the address of former former model home sales centers on Google Places much to the chagrin of the residents.
Local Listings | | BlairKuhnen0