Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Why has my search traffic suddenly tanked?
-
On 6 June, Google search traffic to my Wordpress travel blog http://www.travelnasia.com tanked completely. There are no warnings or indicators in Webmaster Tools that suggest why this happened. Traffic from search has remained at zero since 6 June and shows no sign of recovering.
Two things happened on or around 6 June. (1) I dropped my premium theme which was proving to be not mobile friendly and replaced it with the ColorMag theme which is responsive. (2) I relocated off my previous hosting service which was showing long server lag times to a faster host. Both of these should have improved my search performance, not tanked it.
There were some problems with the relocation to the new web host which resulted in a lot of "out of memory" errors on the website for 3-4 days. The allowed memory was simply not enough for the complexity of the site and the volume of traffic. After a few days of trying to resolve these problems, I moved the site to another web host which allows more PHP memory and the site now appears reliably accessible for both desktop and mobile. But my search traffic has not recovered.
I am wondering if in all of this I've done something that Google considers to be a cardinal sin and I can't see it.
The clues I'm seeing include:
-
Moz Pro was unable to crawl my site last Friday. It seems like every URL it tried to crawl was of the form http://www.travelnasia.com/wp-login.php?action=jetpack-sso&redirect_to=http://www.travelnasia.com/blog/bangkok-skytrain-bts-mrt-lines which resulted in a 500 status error. I don't know why this happened but I have disabled the Jetpack login function completely, just in case it's the problem.
-
GWT tells me that some of my resource files are not accessible by GoogleBot due to my robots.txt file denying access to /wp-content/plugins/. I have removed this restriction after reading the latest advice from Yoast but I still can't get GWT to fetch and render my posts without some resource errors.
-
On 6 June I see in Structured Data of GWT that "items" went from 319 to 1478 and "items with errors" went from 5 to 214. There seems to be a problem with both hatom and hcard microformats but when I look at the source code they seem to be OK. What I can see in GWT is that each hcard has a node called "n [n]" which is empty and Google is generating a warning about this. I see that this is because the author vcard URL class now says "url fn n" but I don't see why it says this or how to fix it. I also don't see that this would cause my search traffic to tank completely.
I wonder if anyone can see something I'm missing on the site. Why would Google completely deny search traffic to my site all of a sudden without notifying any kind of penalty?
Note that I have NOT changed the content of the site in any significant way. And even if I did, it's unlikely to result in a complete denial of traffic without some kind of warning.
-
-
Hi guys, thanks for picking that up. Don't know why I missed it! GA code was in the header.php of the old theme and was lost when I switched themes. I've added it back now so I'll see what happens.
I can see how that would have impacted the search traffic graph on Moz Pro, but I'm still not sure if it would have affected how Moz reports my keyword rankings. Did I really suffer big drops in the SERPs as Moz reported? Or was it just a side-effect of Moz not being able to see traffic in my GA account?
Tony
-
As L Slversen said, your Google Analytics tracking code is missing so you wouldn't be recording traffic. This probably happened with your theme changed and likely the traffic you are still seeing on the site is not legitimate, more than likely ghost referral spam traffic.
-
I would start out by making sure you put back the analytics tracking code, since that's not there right now (checked both with Google Tag Assistant & in the source code). So it makes sense you can't see any traffic from search, since there is no tracking. That probably explains a lot of it.
-
I searched for the keyword "asian travel tips" and you were on the 3rd page of Google. I clicked and went to your website, so you should see at least one organic visit. Your site seemed to load pretty quickly, so that is good. Check the stats for today and let me know if the visit shows up. If you don't see it, there must be something wrong with your analytics tracking, which I feel must be the case because your visits dropped to zero. It just doesn't seem right that you wouldn't have at least a couple visits show up.
Have you been tracking some of your keywords daily with the rank tracker tool? That is a better way to get an update more often on your site's ranking for specific keywords since you can run it every day and see how the keywords have tracked over time rather than waiting for the weekly update.
I ran a site:www.travelnasia.com query and it looks like you've got 806 pages indexed in Google. Does that seem about right?
I scanned your site with Screaming Frog SEO Spider. It's a pretty nice tool, check it out if you haven't yet. It definitely helps with locating and fixing broken links. The tool also gives you access to tons of information about your site. Here are some sample reports from your site:
Crawl Overview: https://dl.dropboxusercontent.com/u/74533600/crawl_overview.xls
404 Errors: https://dl.dropboxusercontent.com/u/74533600/client_error_%284xx%29_inlinks.xls
No Response Links: https://dl.dropboxusercontent.com/u/74533600/no_response_inlinks.xlsHopefully you're able to get this figured out quickly. I'll let you know if I think of anything else. Best of luck!
-
Hi Kyle, thanks for taking a look. No, my keyword rankings took a hit (48 up, 149 down) over the past week but I am still ranking for lots of keywords. About half of my #1-3 keywords dropped back to #4-10. If this keeps up I expect my keywords will take a much bigger hit. In fact I am already seeing evidence of that. My URL http://www.travelnasia.com/thailand/wararot-chiang-mai-day-market/ shows in Moz as still ranking #1 for "Wararot Chiang Mai day market" on Friday but in fact I now don't even list on the first 3 pages of results.
When you say I have a lot of 404s on my site, where are you getting that info? As of Friday, Moz shows 37 404 errors on the site and many of those are leftovers from dropping my premium theme (e.g. placecategory instead of category). But I should fix them, I agree.
And yes, none of that really points to why Google would stop sending me any search traffic, and yet that seems to be what's happened.
I've added some screenshots below which may be helpful. I am still getting traffic, but not from organic search.
132b5cfdfc27ef5792f83a81e5ac739c 95ccf8387df343022b3a7aad2e17c8e1 95ccf8387df343022b3a7aad2e17c8e1
-
Have you checked your keyword rankings yet? Have they completely dropped off too? Hard to believe Google would completely drop your site overnight. Maybe there is an issue with your analytics tracking code being removed when you switched your website's theme. Are you seeing other traffic in GA?
Regardless, it looks like you've got a decent amount of broken links & 404 errors on your site. I doubt Google would kill your traffic over that, but it wouldn't hurt to fix these items so that once you're back online the Google Bot is not tripping over broken links.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Page disappears from Google search results
Hi, I recently encountered a very strange problem.
Technical SEO | | JoelssonMedia
One of the pages I published in my website ranked very well for a couple of days on top 5, then after a couple of days, the page completely vanished, no matter how direct I search for it, does not appear on the results, I check GSC, everything seems to be normal, but when checking Google analytics, I find it strange that there is no data on the page since it disappeared and it also does not show up on the 'active pages' section no matter how many different computers i keep it open. I have checked to page 9, and used a couple of keyword tools and it appears nowhere! It didn't have any back links, but it was unique and high quality. I have checked on the page does still exist and it is still readable. Has this ´happened to anyone before? Any thoughts would be gratefully received.0 -
Spam URL'S in search results
We built a new website for a client. When I do 'site:clientswebsite.com' in Google it shows some of the real, recently submitted pages. But it also shows many pages of spam url results, like this 'clientswebsite.com/gockumamaso/22753.htm' - all of which then go to the sites 404 page. They have page titles and meta descriptions in Chinese or Japanese too. Some of the urls are of real pages, and link to the correct page, despite having the same Chinese page titles and descriptions in the SERPS. When I went to remove all the spammy urls in Search Console (it only allowed me to temporarily hide them), a whole load of new ones popped up in the SERPS after a day or two. The site files itself are all fine, with no errors in the server logs. All the usual stuff...robots.txt, sitemap etc seems ok and the proper pages have all been requested for indexing and are slowly appearing. The spammy ones continue though. What is going on and how can I fix it?
Technical SEO | | Digital-Murph0 -
How to track my actual traffic source using Google Analytics which are now showing as referral traffic?
Hi Mozzers, I went through many Q&As in the community this morning. I found a solution where I could just remove the referral site in analytics>admin>property>tracking info>referral exclusion list. So I removed paypal.com which was the main referral traffic. I thought the problem is solved. Later today I got another order, now the referral traffic is from eway.com, now what? Yes I know I will add this to the exclusion list but there will be many more referral sites. My main concern is I am not able to track the actual traffic source. How do I do that? 1. Do I need to use google url tracking for all my pages?
Technical SEO | | DebashishB
2. Do I need to add tracking code in each page of the site?
3. Is there a way to track the actual source of this traffic, now that the transaction is already made but reflects as referral traffic in Google Analytics? jZjTN0 -
Should a sub domain be a separate property in the Search Console?
We're launching a blog on a sub-domain of a corp site (blog.corpsite.com). We already have corpsite.com set up in the Search Console. Should I set up a separate property for this sub-domain in the Search Console (WMT) in order to manage it? Is it necessary? Thanks, JM
Technical SEO | | HeroDesignStudio0 -
Sudden jump in the number of 302 redirects on my Squarespace Site
My Squarespace site www.thephysiocompany.com has seen a sudden jump in 302 redirects in the past 30 days. Gone from 0-302 (ironically). They are not detectable using generic link redirect testing sites and Squarespace have not explanation. Any help would be appreciated.
Technical SEO | | Jcoley0 -
How to remove my cdn sub domins on Google search result?
A few months ago I moved all my Wordpress images into a sub domain. After I purchased CDN service, I again moved that images to my root domain. I added User-agent: * Disallow: / to my CDN domain. But now, when I perform site search on the Google, I found that my CDN sub domains are indexed by the Google. I think this will make duplicate content issue. I already hit by the Panguin. How do I remove these search results on Google? Should I add my cdn domain to webmaster tools to request URL removal request? Problem is, If I use cdn.mydomain.com it shows my www.mydomain.com. My blog:- http://goo.gl/58Utt site search result:- http://goo.gl/ElNwc
Technical SEO | | Godad1 -
How should I structure a site with multiple addresses to optimize for local search??
Here's the setup: We have a website, www.laptopmd.com, and we're ranking quite well in our geographic target area. The site is chock-full of local keywords, has the address properly marked up, html5 and schema.org compliant, near the top of the page, etc. It's all working quite well, but we're looking to expand to two more locations, and we're terrified that adding more addresses and playing with our current set-up will wreak havoc with our local search results, which we quite frankly currently rock. My question is 1)when it comes time to doing sub-pages for the new locations, should we strip the location information from the main site and put up local pages for each location in subfolders? 1a) should we use subdomains instead of subfolders to keep Google from becoming confused? Should we consider simply starting identically branded pages for the individual locations and hope that exact-match location-based urls will make up for the hit for duplicate content and will overcome the difficulty of building a brand from multiple pages? I've tried to look for examples of businesses that have tried to do what we're doing, but all the advice has been about organic search, which i already have the answer to. I haven't been able to really find a good example of a small business with multiple locations AND good rankings for each location. Should this serve as a warning to me?
Technical SEO | | LMDNYC0 -
How do search engines treat urls that end in hashtags?
How do search engines treat urls that end in hashtags? For example, www.domain.com/abc#xyz.
Technical SEO | | nicole.healthline0