Open site explorer: error message "There was an error getting your data"
-
I"m trying out MOZ, wanting to make an informed decision (for myself and my blogging students) whether this is a useful program to buy and use. I've had no luck so far with the Open Site Explorer. Each time I try, I get the same error message, "There was an error getting your data".
I used the URL: http://writetodone.com
I asked about the problem in the chat, but my question was posed over an hour ago and is still marked 'unread'...
I"m keen to continue studying the program as I'm creating a video about MOZ. How can I make the Open Site Explorer work?
I've tried the Analytics module but it seems to take some days to get results.
- Mary
"There was an error getting your data"
-
Hi Dirk,
Thanks very much for jumping in here! Indeed you're correct. We are experiencing intermittent issues with OSE as a result of longer than normal query times for Mozscape API.
We are still keeping an eye and investigating this further at our end, however you're welcome to send further details of any issues you're seeing straight to us at help@moz.com
You can also keep up to date with this investigation on our Moz Health page.
-
Hi Mary,
Maybe a temporary glitch in OSE? I just tried the domain in OSE & I get results without problems.
rgds,
Dirk
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Why am I not seeing search.yahoo.com in my site's backlink profile?
When looking at the backlinks for a client's competitor I found that they had a backlink on search.yahoo.com/reviews and our domain (harmonyhit.com) did not. I was using the Link Explorer tool. However, when I go to yahoo Search I see that the website of harmonyhit.com is indexed in Yahoo search and has links to the site. Also, it's sitemap has been recently crawled in Bing webmaster tools which Yahoo uses. Why does our client have the backlink accounted for and we do not?
Link Explorer | | DigitalThirdCoast0 -
My site links to my clients not showing in Moz
I've got a web design business with a site that's been out there for 17 years - www.biztoolsone.com. I've got links to my clients' sites in my portfolio page. The backlinks list for my clients, when I check them in Moz, don't show the links from this site. They always showed in the list until a few months ago. The site has a DA of 59 & PA (for home page) of 50. The spam score is 0/17. I'm having a tough time telling my clients that the Moz backlinks list is accurate when that site doesn't show in the list. The same is true for www.fayettevillenc.biz - this is one I created years ago to generate backlinks. It's got a spam score of 4/17, so I'm a little more understanding of that one. Thanks for any guidance!
Link Explorer | | wcksmith10 -
Internal Equity-Passing Links not getting crawled in Moz Open Site Explorer?
Internal Equity-Passing Links not getting crawled in Moz Open Site Explorer. What is the cause of this? We've checked the robots.txt and htaccess file, but so far we can't find anything that would be blocking Moz from crawling the internal links. We manage loads of other clients on this platform and this is the first time we've run into this issue. What else can I check?
Link Explorer | | OozleMedia0 -
I crawled my site, but an old crawl report still is visible
I crawled my site recently, but an old crawl report still is still all I can see
Link Explorer | | Bigjim0 -
Learn how to reclaim links using Open Site Explorer: Get your Daily SEO Fix!
Hi there! We're excited to announce a new collection of video tutorials focused on tips and tricks with Moz tools--each in two minutes or less. We're calling this how-to series The Moz Daily SEO Fix, and over the next 30 days we will publish a new video every weekday. Our goal is to help you get the absolute most out of your Moz Pro subscription and learn new ways to accomplish your SEO objectives. In today's Daily SEO Fix, David explains how to use Open Site Explorer's top pages tab, as well as the filter for 4xx and 5xx errors to find the pages on your site with the most potential link equity that are broken and can be redirected. 301'ing these URLs to relevant pages on your site can give your rankings a serious boost. Watch The Moz Daily SEO Fix: How to Reclaim Links Using Open Site Explorer to learn how. To view more Daily SEO Fix videos, be sure to check out The Moz Daily SEO Fix playlist on YouTube.
Link Explorer | | kellyjcoop7 -
Why are no-follow links in my blog comments across the web showing up as "equity-passing"?
When I make comments on blog posts (and there's a link in my comment or my name is the link to my site), the links are always no-follow (as they should be). But, when I check Open Site Explorer, the new links show up as equity-passing. Are they actually passing equity or is this a mistake?
Link Explorer | | infotrust20 -
Flush Open Site Explorer data
Hi folks Recently (about a month ago) we launched a new website. However, when I use Open Site Explorer and look at the "Top pages" tab, old URL's which no longer exist, appears in the list. Is there some way to get around this? Thanks.
Link Explorer | | jyskvin0 -
How can I get ONLY my competitors backlinks??
Hello.
Link Explorer | | Lemaaan
I'd like to know exactly how to get the excel ark of ONLY the backlinks of my competitors!
I don't want others things in the excel document like keyword, rank, and so on.. Best Regards
Kasper0