Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Best Practice When Selling One Location of Company with Multiple Branches - Local Search
-
I have a client with a small business with 4 different branches. Currently, we have a main landing page for the company, plus distinct landing pages for each branch with maps, territories, distinct phone numbers, etc., for each branch.
The company recently sold one of the branches to a competitor as they do not want to service that area anymore. They have asked me what they should do now. Obviously, we are going to remove the location page for that branch, but we also need to transfer the phone number to the other company for use as part of the sale.
What tasks should I look into for separating the branch from the rest of the company while still maintaining best practice for the rest of the site/company?
Thank you for your help and suggestions.
-
Just updating the URL of the post Miriam mentioned. It's been moved and is returning a 404 error. Try https://www.imprezziomarketing.com/is-permanently-closed-killing-your-ranking-4-case-studies/ instead.
-
Hey Dominick,
You know - honestly what I'd do here is comment on Joy's post with your question! I bet she'll reply and because it appears she has dealt with your exact situation before, she might be able to offer some additional suggestions like that. Why not go right to the source?

-
Miriam,
Thanks for the awesome resource. It really shed some light on the process that I have never had to confront. I think the example of "relocating" the list of the sold branch would be the best way to do it. If they want to register the their address as they new branch at that location they can do that on their own time (who knows if they even have an SEO team...I doubt it). So it looks like the way forward is to ask Google to mark it as relocated to the closest other branch.
Can you think of anything else we should do? On our page we can make a note of it on the branch specific landing page for the sold location or just redirect that to the main page with all the locations on it.
What do you think?
-
Thanks, Dominick,
This scenario is actually more complex than it may seem at first glance because of a couple of things. It would seem like the obvious step would simply be to report your sold branch as closed and move on, letting the new owner open a new GMB listing for their new purchase. However, before you jump into doing this, do read this: http://imprezziomarketing.com/seo-blog/google-maps/is-permanently-closed-killing-your-ranking-4-case-studies/
I would not want you reporting the branch as closed to impact your other open branches, so please do read that case study to see if this helps shine some light on your strategy for this.
-
I am pretty sure they are renaming it, as my client is retaining their company name for their other branches. I do not know what the SEO/marketing plans are of the new owners. My client wants to continue to promote their other branches and the company overall.
-
Hi Dominick,
So, is the new owner going to rename this old branch of yours to be something different? Have you discussed with the owner what their plans are, in terms of website and Local SEO efforts for the newly acquired branch?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Hi all, we recently started to claim Apple Maps listings on behalf of our agency's clients, is it possible to transfer ownership of an Apple Maps listing from one Apple ID account to another Apple ID account?
We'd like to claim and complete our clients' Apple Maps listings with our agency Apple ID, then once we're finished completing and verifying each listing, transfer to the client's Apple ID. Is it possible to transfer ownership of an Apple Maps listing from one Apple ID to another? Thanks
Local Listings | | NOUS-Australia0 -
Adding Schema to multi-location Wordpress Website using Schema Pro
All, we're building a new version of our existing website using Wordpress and have both Yoast SEO Premium and Schema Pro installed. Our site has 70, a medical practice, has 70 different locations. Each one of our locations has a page tile like the following: "Los Angeles | ABC Dental". The first part of the site title is the town we're located in followed by our site name. Using Schema Pro, we're not sure about what to place into the "Name" field. You can see the direction from Schema Pro for local businesses here, https://wpschema.com/docs/add-schema-markup-for-a-local-business-page/ By default Schema Pro has the name field set to Site Title. However, using this on all 70 or our landing pages wouldn't provide the local aspect we want. It would just say ABC Dental. We changed this to use a new custom field where we could enter a more descriptive name. Using our page title example of "Los Angeles | ABC Dental", would we simply enter this into the name field of Schema Pro? If not, would we format this another way such as "ABC Dental Los Angeles" We could use some help in a strategy for Schema markup for multi-location businesses, in particular, the name field. All other information such as address, phone number, etc seems rather straight forward. Thank you for the assistance
Local Listings | | morciuoli0 -
Local Recreational Marijuana Dispensaries Disappearing from Google Maps when Plurals used.
This is the second time I have posted this question and never got a satisfactory result. I have an SEO client in Tacoma Wa and when you type (Dispensaries Near Tacoma they are in the Top 3 snack pack and the Google maps shows 20 other similar businesses. However, when you search (Dispensary Near Tacoma) only 3 or 5 recreational marijuana shops show up and my client disappears. Someone earlier suggested it could be because of the categories selection, but that can't affect ALL the other shops and like I said it happens in other cities. for example Dispensary Near Olympia vs Dispensaries Near Olympia. I have the full write up and pictures and diagrams on my blog. Please HELP! This could affect your future clients also. https://isenselogic.com/local-business-disappearing-on-google-maps-when-plurals-used/
Local Listings | | isenselogic0 -
GMB best practice for chiropractic office (individual vs. business pages)
For a chiropractic or other doctor's office with multiple doctors, should each have their own personal Google My Business page page AND a business page for the practice? If they just have a business page now, is it worth creating a page for each of the individual doctors? And what if some of them have different focuses (like a acupuncturist and chiropractor), does that mean you should make individual doctor pages when you otherwise wouldn't bother? And IF we should create pages for the individual doctors, should they all have the same address and website since they work in the same practice. Curious if there is a best practice for this... has anyone seen positive or negative results with or without the individual doctor pages? Thanks!
Local Listings | | Mike-i0 -
What is the naming format for locations is it brand name--Location name?
I am trying to arrive at an agreeable format for consistency across the ecosystem for our multiple locations. Is there a character limit for the location name?
Local Listings | | lina_digital0 -
Google Business - Adding location into business name
Hello, I've a client that has many services in different locations and addresses with the same website and phone number. But the thing is they want me to involve location name to business name. Is there a way to add and verify as bulk ?
Local Listings | | omeryamac0 -
Do You Know What's Triggering Your Local Packs?
Hey To All My Local Pals, Here 🙂 Recently, I watched a totally fascinating LocalU video in which Mike Blumenthal introduced a hypothesis that there may be a way to analyze what, specifically, is triggering a specific local pack. Now, Mike is stating that correlation is not causation in explaining this, but basically what he starts talking about at around 4:40 in the video is that what you are seeing rank well in the local packs may be demonstrably caused by what you see ranking organically beneath the pack, or may be caused by totally different signals. Mike says, _"If you're seeing the top 10 results are all IYP industry sites, and there's a pack showing, and the highest local site is 24 or something in organic, it's unlikely that that's what's triggering the pack. And so then you want to look at third-party triggers and see if that's what's actually triggering the pack." _ Obviously, all of us who do Local are familiar with the idea that a tremendous variety of elements contribute to pack rankings, but I am particularly intrigued by the idea of looking at the organic result beneath a pack and determining that there is little or no correlation between them, and this then driving one to look elsewhere for contributing factors. In a recent response to another thread here on Q&A, I discussed some common local pack ranking failure causes when organic rank is high. What I'd love to see is whether, if you look at some of your clients' desired packs, can you tell if organic signals are driving them, or can you see that it's not organic signals driving the pack, as Mike suggests. What, in those cases, does appear to be driving the packs? I'd be so interested in a discussion on this. What do you see? What do you think of Mike's suggestions?
Local Listings | | MiriamEllis9 -
How to deal with wrong location in Google SERP
Hi, If I understand correctly, Google provides search results based on the location of the user. That's fine, because most of my clients are local. But if I look at my own search results, Google thinks I'm in a totally different town. Most likely based on my IP address. Of course I can solve that for myself, but the same goes for my potential clients. Is there a way to deal with this, from an seo perspective? For instance find out where most of the the IP providers are located and target that location?
Local Listings | | Houdoe1