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After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Subscription payment issue
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Hello, Moz community. I have a big problem, today by accident i suppose i was charged 149$ for the Moz Pro subscription plan, but i have already earlier today canceled my subscription plan.
Now Moz is a great seo based application, but i was only testing the field and do not need those kind of services and plus living in a third world country 149$ would literally mess my whole month.Is there anyway the payment to be reversed, the transfer is still in the waiting and the payment has not been completed.
Waiting for response, 10x
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Hi there. Kristina from Moz's Help Team here. We noticed you sent in multiple emails to the Help Team on this issue as well and we've gone ahead and addressed this issue in one of your emails.
If there's anything else we're able to assist with, however, please do let us know!
Thank you,
-Kristina
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