Problem with Yoast not seeing any of this website's text/content

[bendyman]

Hi,

My client has a new WordPress site http://www.londonavsolutions.co.uk/ and they have installed the Yoast Premium SEO plug-in.

They are having issues with getting the lights to go green and the main problem is that on most pages Yoast does not see any words/content – although there are plenty of words on the pages. Other tools can see the words, however Yoast is struggling to find any and gives the following message:-

Bad SEO score. The text contains 0 words. This is far below the recommended minimum of 300 words. Add more content that is relevant for the topic.

Readability - You have far too little content. Please add some content to enable a good analysis.

They have contacted the website developer who says that there is nothing wrong, but they are frustrated that they cannot use the Yoast tools themselves because of this issue, plus Yoast are offering no support with the issue.

I hope that one of you guys has seen this problem before, or can spot a problem with the way the site has been built and can perhaps shed some light on the problem. I didn't build the site myself so won't be offended if you spot problems with it.

Thanks in advance,

Ben

[ThomasHarvey]

If they do really want to know, they could just copy the text into a standard content box. It'll tell you for that content if it's good/bad etc.

[bendyman]

Thanks for trying to help - the issue is with the website, so a reinstall won't help.

[bendyman]

Thanks for your advice - this time Yoast have responded with the following:-

"By default, the Yoast SEO Premium plugin only detects texts contained in the standard WordPress content box. Are your contents written somewhere else?"

Therefore it looks like the issue is with the site as I thought, and it won't be resolved, thanks anyway.

[Mustansar]

Hi Ben,

Its just issue with configuration, i reckon to uninstal the plugin and reinstall it again. This issue will be fixed. In relation to the issue with word count, this is also due to misconfiugration.

I hope this will help

[ThomasHarvey]

I would try and message them on every way that is listed here: https://kb.yoast.com/kb/support/

This is just a guess, but are you using a page builder (drag and drop) by any chance?