Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • MozCon
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Track AI Overviews in Keyword Research
      Moz Pro

      Track AI Overviews in Keyword Research

      Try it free!
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Unlock flexible pricing & new endpoints
      Moz API

      Unlock flexible pricing & new endpoints

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. SEO Tactics
    3. Technical SEO
    4. How do you delete an admin user in wordpress that wont delete

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    How do you delete an admin user in wordpress that wont delete

    Technical SEO
    4
    4
    9277
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • in2townpublicrelations
      in2townpublicrelations last edited by

      I hired an indian company to do some work on three sites that I own. I used a freelancing platform and they have been banned and now when i check in my wordpress sites, the admin user will not delete. Everytime i try and delete them it comes back. I change the password and the email address, but when i check a couple of hours later it comes back again, giving them full control over my sites which they are playing around with. any help would be great.

      I have tried going into the cpanel but it still will not delete. my hosting company has tried to delete them but it is not working

      1 Reply Last reply Reply Quote 0
      • BlueCorona
        BlueCorona last edited by

        Hi there!

        Sorry to to hear that you are having trouble deleting a WordPress user. I'm sure that is very frustrating.

        I found this link that might provide the answer you are looking for: http://www.wpexplorer.com/delete-wordpress-admin/

        Hope this helps!

        1 Reply Last reply Reply Quote 2
        • MoosaHemani
          MoosaHemani Banned last edited by

          I believe this is what you are looking for:

          http://www.wpexplorer.com/delete-wordpress-admin/

          If you have a developer inhouse, I am sure they will be able to do that easily.

          1 Reply Last reply Reply Quote 0
          • Andy-Halliday
            Andy-Halliday last edited by

            They don't happen to have multiple logins (different users) do they and keep creating a new user for themselves.

            I would recommend changing your password, and then looking at all the other users - do you know them or can they be deleted.

            At least you did it the right way and created them a login, the amount of people I know who they just sent across their own login details.

            If its not the first option, please let me know I do have another idea - but the above idea is the easiest to explain and fix.

            Thanks

            Andy

            1 Reply Last reply Reply Quote 0
            • 1 / 1
            • First post
              Last post

            Got a burning SEO question?

            Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


            Start my free trial


            Browse Questions

            Explore more categories

            • Moz Tools

              Chat with the community about the Moz tools.

            • SEO Tactics

              Discuss the SEO process with fellow marketers

            • Community

              Discuss industry events, jobs, and news!

            • Digital Marketing

              Chat about tactics outside of SEO

            • Research & Trends

              Dive into research and trends in the search industry.

            • Support

              Connect on product support and feature requests.

            • See all categories

            Related Questions

            • Dandelion

              What should I name my Wordpress homepage?

              I work almost exclusively in wordpress now. And I always hesitate when it comes to naming a site's homepage. I have to give it a name -  right? I usually pick the business name or /home. And then that is identifies as the site's static homepage in the Wordpress settings and it works just fine. But I've started to get warning that it is an issue because it creates redirects.  For example, I just ran the Ryte service analysis on a website and it warned me about "Non-indexable pages with high relevance" and it's basically my homepage that has 29 incoming links that "passes all pagerank to https://ourdomain/home But what am I supposed to call my homepage if not "Home"? It's not like the old days where anyone has to type it in. The root domain loads the homepage just as it should. Can anybody advise me regarding best practices for what to name a Wordpress homepage for good SEO? With thanks in advance for your help.

              Technical SEO | | Dandelion
              0
            • markdoel

              How can i safely eliminate wordpress unused tags?

              Hi Over several years I used many tags ( more then 1000 ) on my wordpress website 😞 but most of them haven't  any view and haven't any clicks on google search . now I want delete this old - useless - unused tags but I'm worried about seo problem like many 404 pages and problems like this . Does anyone have safe way to delete these wordpress tags? how can i safely remove them?

              Technical SEO | | markdoel
              1
            • naturalsociety

              Deleting Tags Properly - Advice Needed

              I have over 18,000 tags. Needless to say, most of them are relatively useless to the user and generate no traffic, while cluttering the site. (I use Wordpress.) My plan is to delete tags, but I want to do so safely as to not accumulate website errors. (Tags pages are noindexed.) What process should I take here? Here was my basic plan (any help is appreciated). 1. Find irrelevant tags that are connected with hardly any posts. 2. Go into the post, and remove said tag. 3. Now, with a tag having a 'count' of 0, I go into Tags, and delete it. Safe, right? But now it seems those tag pages just turned into 404s "Uh-oh...Page not found!" Where do I go from here? Create 410's? Thanks Mike

              Technical SEO | | naturalsociety
              0
            • Dreamrealemedia

              Move a Wordpress Site to HTTPS with Bluehost

              HI Guys, do you think that the following guide is enoght to move a bluehost wordpress site to https in a seo best practive way? https://www.shoutmeloud.com/free-ssl-certificate-bluehost-hosting.html Basically their steps are: Install SSL on Bluehost panel Install Really Simple SSL Wp Plugin Edit Your .htacess File & Add The Code For HTTP To HTTPS Redirection Update All HTTP URLs In Database To HTTPS Using Search and Replace Plugin Use Broken Link Checker plugin & use its redirection module to find links to 3rd party sites with HTTP that should now be HTTPS. Last thing to do Submit your new HTTPS site to Google Search Console & submit your sitemap. Update your profile link on Google Analytics. Update your website links on social media profiles & anywhere else they exist. This step you can do in pieces in the coming days. Read this guide to learn more about HTTP to HTTPS migration & fixing mixed content. If you disabled Who.Is guard for your domain name, you can enable it now. Do you know a better practical guide for wordrpess? in term of usefull plugins to handle the migration? Tx to everyone!

              Technical SEO | | Dreamrealemedia
              0
            • vmsolu

              How to redirect 302 status to 301 status code using wordpress

              I just ran the link opportunity option within site explorer and it shows that 31 pages are currently in a 302 status.  Should I try to convert the 302's to 301's?  And what is the easiest way to do this? I see several wordpress plugins that claim to do 301 redirects but I don't know which to choose. Any help would be greatly appreciated!

              Technical SEO | | vmsolu
              0
            • SOtBOrlando

              how to set rel canonical on wordpress.com sites

              I know how to do this with a wordpress.org site but I have a client that does not want to switch and without a plugin I am lost. any help would be greatly appreciated. Jeremy Wood

              Technical SEO | | SOtBOrlando
              0
            • howlusa

              Will deleting Wordpress tags result in 404 errors or anything?

              I want to clean up my tags and I'm worried I'm going to look in my webmasters the next day with hundreds of errors. Whats the best way of doing this?

              Technical SEO | | howlusa
              0
            • CsmBill

              How do I add "noindex" or "nofollow" to a link in Wordpress

              It's been a while since I've SEOed a Wordpress site. How do I add "nofollow" or "noindex" to specific links? I highlight the anchor text in the text editor, I click the "link" button. I could have sworn that there used to be an option in the dialogue box that pops up.

              Technical SEO | | CsmBill
              0

            Get started with Moz Pro!

            Unlock the power of advanced SEO tools and data-driven insights.

            Start my free trial
            Products
            • Moz Pro
            • Moz Local
            • Moz API
            • Moz Data
            • STAT
            • Product Updates
            Moz Solutions
            • SMB Solutions
            • Agency Solutions
            • Enterprise Solutions
            • Digital Marketers
            Free SEO Tools
            • Domain Authority Checker
            • Link Explorer
            • Keyword Explorer
            • Competitive Research
            • Brand Authority Checker
            • Local Citation Checker
            • MozBar Extension
            • MozCast
            Resources
            • Blog
            • SEO Learning Center
            • Help Hub
            • Beginner's Guide to SEO
            • How-to Guides
            • Moz Academy
            • API Docs
            About Moz
            • About
            • Team
            • Careers
            • Contact
            Why Moz
            • Case Studies
            • Testimonials
            Get Involved
            • Become an Affiliate
            • MozCon
            • Webinars
            • Practical Marketer Series
            • MozPod
            Connect with us

            Contact the Help team

            Join our newsletter
            Moz logo
            © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
            • Accessibility
            • Terms of Use
            • Privacy

            Looks like your connection to Moz was lost, please wait while we try to reconnect.