Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Dramatic drop in SEO rankings after recovering from hacking
-
A few months ago my client's website was hacked which created over 20,000+ spammy links on the site. I dealt with removing the malware and got google to remove the malware warning shortly within a week of the hacking. Then started the long process to do 301 redirects and disavowing links under Webmaster tools over these few months. The hacking only caused a slight drop in rankings at the time.
Now just as of last week the site had a dramatic drop in rankings. When doing a keyword search I noticed the homepage doesn't even get listed on Google Maps and for Google Search instead the inner pages like the Contact Us page show up instead of the homepage. Does anyone have any insight to the sudden drop happening now and why the inner pages are ranking higher than the homepage now?
-
OK, so if your homepage is completely deindexed, then there has to be a technical issue or a manual penalty. I'd say that a technical issue is much more likely.
To look for a manual penalty, go to Google Search Console --> Search Traffic --> Manual Actions.
If there is nothing there, then I'm happy to take a quick look if you want to PM me the url or better yet, send me an email at marie at marie haynes dot com.
-
Your right. I don't feel it's an error with redirects and disavowed links since the homepage is accessible nor is it being blocked by robots.txt. or not being indexed.
Besides minor website content updates none of which was done to the homepage the only change that has been done is that I disabled and removed several unused plugins that are no longer being utilized on the website.
Doing a site:yoursite.com search does not list the homepage. Only the inner pages.
-
It's hard to say without knowing the URL, but my guess is that this drop is not because of the hacking unless somehow you made some errors in instituting redirects or disavowed some good links. Still, it would be a bit odd for you to only be noticing the drop now.
Although Google's always changing the algorithm, there have been some relatively big changes this week that have caused a number of sites to drop. We don't really have specifics to chase, but in most cases now when an algo change causes a drop it's due to on-site quality.
With that said, if your homepage dropped out of Google maps as well as organic search there may be a technical issue with your site. Make absolutely sure that it hasn't been noindexed or blocked by robots.txt. Also, have you added any new plugins or tools to the site? Sometimes those can accidentally noindex a page.
If you do a site:yoursite.com search, does the home page appear anywhere?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Multiple sub-category of the same name ? does that effect SEO
Hello, If I have multiple sub-category of the same name ? does that affect SEO for example I have the following category structure? domain/bmw/series5/2006.html domain/bmw/series5/2007.html .. etc domain/bmw/series3/2007.html domain/bmw/series3/2006.html ..etc domain/Acura/cl/2006.html domain/Acura/cl/2007.html .. etc I do use canonical url because I may have the same product in multiple categories but my question does google penalize me because I have the same (year) url key for multiple categories even though I use canonical url ? do I have any advantage in masking them filters vs sub-category from SEO point of view ? specially my goal is to have different meta title and meta description for each sub category ?
Algorithm Updates | | LKCservicesINC0 -
Safari and IE killing our mobile ranking
My client's website does fairly well on mobile in a Google Search. So one day, my client is in a staff meeting and everyone does on search on their phones. The client’s website is nowhere on the 1st three pages. I get a call asking why. I tell the client that Google has maybe as high as 90% market share on mobile. Of course, their phones have the factory installed Safari and IE. Client says lots of people don’t change the factory settings on mobile . Question: How do we rate higher on lesser search engines?
Algorithm Updates | | jgodwin0 -
Google ranking impact: Returning visitor vs New visitor
Hi all, If a website's traffic increase in "New visitors"; will this impact rankings? Do the website overall traffic affect rankings? How much this is related with ranking improvement for main keywords? Just because thousands of visits increased for website, will it count as a strong ranking improvement signal? Thanks
Algorithm Updates | | vtmoz0 -
W3C Validation: How Important is This to Ranking
Hi, I'm currently working with a developer who is trying to tell me that validation errors and warnings are of little to no importance in a website's SERP. In the past, whenever I've had a site that was experiencing problems ranking for a keyword terms, this was one of the first places we'd look. Is this still a relatively important component in getting a site to rank?
Algorithm Updates | | maxcarnage2 -
Local SEO-How to handle multiple business at same address
I have a client who shares the same address and suite number with multiple business. What should be done to optimize their website and citations for local SEO? Is this a huge issue? What should we do so our rankings aren't affected. Will changes take a long time to take place? Thanks
Algorithm Updates | | caeevans0 -
Confused About Addon Domains and SEO
I find addon domains really confusing. Everyone I've asked so far says that they don't affect SEO but I find that really hard to believe considering the same content is on both a subdomain and a subfolder and also has it's own unique domain. PLUS (in my case) completely different niche sites are sharing the same hosting. I really don't want to pay for hosting for all of my different sites but at the same time, if it's better/safer to do so for Panda/Penguin reasons I'm happy to do that. Thank you for your time. I look forward to your opinions/suggestions!
Algorithm Updates | | annasusmiles0 -
Correlation of Rankings with Personal Pronouns?
Has there been any tests or studies that associate writing in the first person or using "emotional" feeling phrases to higher rankings. More specifically to a blog structure. I'm trying a blog option with a local telecommunications company, however I'm having flashbacks of writing those 5 paragraph essays when taking the SATs. The owner decided he should take on the responsibility and it's like he just can't bring himself to write from a personal perspective. He's a bit stuck in the "professional" mindset and worried about appearing unprofessional. I empathize with his perspective, but I know it's not going to work..or maybe it will? it's just not going to be interesting to readers, but perhaps google will appreciate the fresh content. I don't think letting an employee takeover will be an option as he's very protective of the company's image. So would you ditch the blog? or continue with the dull posts?
Algorithm Updates | | squareplug0 -
What are the good strategies using satellite sites in SEO??
Hello to everybody, We'are thinking about launching a massive amount of satellite websites in order to promote our website. Is it really efficient in terms of link building? Or is the ROI really small due to the amount of time and money needed to create and manage these websites? Thanks a lot!!! Update: Thanks to all of you for all these interesting answers!
Algorithm Updates | | sarenausa1