Our crawler was not able to access the robots.txt file on your site
-
Hello Mozzers!
I've received an error message saying the site can't be crawled because Moz is unable to access the robots.txt. I've spoken to the webmaster and he can't understand why the robot.txt can't be accessed in Moz.
https://www.thefurnshop.co.uk/robots.txt
and Google isn't flagging anything up to us.
Does anyone know how to solve this problem?
Thanks
-
@LoganRay This was our issue. Didn't know Moz tries to retrieve the HTTP robots.txt first. Our HTTPS redirect was not working on static files only, so the HTTP path to the robots.txt was failing. We did not notice it because the HSTS policy was forcing the browser to redirect.
-
Wanted to jump back in on this topic as I've just confirmed my initial suspicion.
I just added a new client to our Moz account and had the exact same issue, crawler unable to access the robots.txt file. It's a secure site and was configured in Moz without the HTTPS. When I go to the robots.txt file without https://www, it redirects to the same thing as yours where the / between the TLD and page path gets removed.
Reconfigure your site and it should begin to work.
-
There are 2 parts of your robots.txt that could be causing this, and it all just depends on how each bot is reading regular expressions in your robots.txt:
First, your Disallow: /? can be read as Disallow all paths starting with "/" with 0 to infinity characters "" and one character "?". Try replacing this part with Disallow: /*? to make it not crawl anything with a query string (which is what I believe you were going for).
Second, you have a open Disallow followed by the User-agent: rogerbot and while this should not be read this way, once again it all depends on how each bot reads the commands. To fix this you should change your Disallow following your Googlebot-Image as Disallow: /
-
Hi there,
There's something odd going on when I try to access your robots.txt file without the www. The www gets added back on, but when it does, the slash between the TLD and page path gets deleted, see below. I'm guessing your domain in Moz is configured without the www, which means RogerBot is getting redirected to this slash-less version of the file.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
I want to increase the DA of my Site
Dear all i have established a new site and want to increase its DA fast. So i need your suggestions in this regard. This newly established blog is my first independant project so i want to make it perfect.
Getting Started | | hamza52520 -
Why does Moz only seem to be crawling a snap shot of the site I am working with?
I was wondering if anyone can help? I am working using Moz to help improve the SEO on a website I am working with, the website contains thousands of pages, yet for some reason Moz only seems to be crawling a small snap shot of the website. I know there are particular pages that I had added a couple of weeks ago - about 300 in total - and none of these were showing on the first crawl, so I did another on-demand crawl and some of these showed up then. Despite this, it says it crawled 700ish pages, but there are getting close to 20-30ish thousand live pages on the site. Any thoughts and guidance as to why they crawling may be stopping?
Getting Started | | dsmith8020200 -
How I can increase DA of my site?
Hi, I have my 4 month old blog, PA of site is 17 but DA is still 5. I don't know how to increase DA of site. Please suggest me how to increase DA of Site https://myeasygrader.com/ . Thanks
Getting Started | | markwillson0 -
Why is Moz unable to crawl my site?
Was hoping someone could advise why Moz is unable to crawl my site at https://www.oceaniacruises.com **Moz was unable to crawl your site on Oct 5, 2017. **Our crawler was banned by a page on your site, either through your robots.txt, the X-Robots-Tag HTTP header, or the meta robots tag. Update these tags to allow your page and the rest of your site to be crawled. If this error is found on any page on your site, it prevents our crawler (and some search engines) from crawling the rest of your site. Typically errors like this should be investigated and fixed by the site webmaster. Any help would be appreciated. Thanks!
Getting Started | | jbarinaga0 -
Duplicate Content after Moz Site Audit
Hello folks, So I signed up for the trial version of the Moz tool and ran an initial site audit. One of the site audit results is confusing me.
Getting Started | | jjimen03
It reports that there are two pages with duplicate content ( Each page has a duplicate page with duplicate content in it).
When I take a look at what those pages are, here is what I see: mysite.com/Contact-Us.html
mysite.com/contact-us.html
( The difference in the above is the Contact and Us, the first letters are capitalized on one of the URLS) mysite.com/index.html
mysite.com Now I am confused because for one thing, I don't have 2 Contact Us html files uploaded on my hosting server.
Why is Moz seeing 2 Contact Us pages? How to remove one? Regarding my home page, why is it flagging the same page as two different pages? How to remove of them?0 -
How to make site pages appear higher than homepage
Hi, our site sells a mixture of clothes, for example jackets, hats, scarfs and gloves. when somebody searches for 'hats in Chicago' our main website would appear. How can we make it so that our webpage with our hats appears? Thanks
Getting Started | | danieldunn100 -
Site traffic vs other sites
I have a quick question. Does Moz have a tool I can use to see how much traffic my site gets a month versus some competition? I know Alexa has this but you have to create an account. I am just wondering if Moz has one and I am missing it.
Getting Started | | trumpfinc0 -
How to give access, invite additional users?
We have Standard subscription to Moz Analytics. I can't find option to how to give other team members access to view the analytics. I need other team members just to view same analytics profile, no need for them to create or modify profiles. Can anyone point me where do I invite other team members? Thanks.
Getting Started | | romanr0