Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • SEO Q&A
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • Case Studies
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Unlock flexible pricing & new endpoints
      Moz API

      Unlock flexible pricing & new endpoints

      Find your plan
    • Blog
    • Why Moz
      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • Case Studies

        Explore how Moz drives ROI with a proven track record of success.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. Moz Tools
    3. Moz Pro
    4. Robots.txt blocking Moz

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Robots.txt blocking Moz

    Moz Pro
    2
    6
    1664
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • ChristinaRadisic
      ChristinaRadisic last edited by

      Moz are reporting the robots.txt file is blocking them from crawling one of our websites.

      But as far as we can see this file is exactly the same as the robots.txt files on other websites that Moz is crawling without problems.

      We have never come up against this before, even with this site.

      Our stats show Rogerbot attempting to crawl our site, but it receives a 404 error.

      Can anyone enlighten us to the problem please?

      http://www.wychwoodflooring.com

      -Christina

      1 Reply Last reply Reply Quote 0
      • ChristinaRadisic
        ChristinaRadisic last edited by

        Hi Nigel

        Neither, they use server side filtering.Regards- David

        1 Reply Last reply Reply Quote 0
        • Nigel_Carr
          Nigel_Carr @ChristinaRadisic last edited by

          Hi David

          That's great news!

          As a matter of interest, where did they block it? as it's not in the Robots.txt - was in in htaccess.txt?

          Regards

          Nigel

          1 Reply Last reply Reply Quote 0
          • ChristinaRadisic
            ChristinaRadisic @Nigel_Carr last edited by

            Nigel,Thanks for the reply, the cgi-bin folder is never used by any of my sites but I put this in just as a matter of course, the folder would normally contain old cgi scripts so would not usually affect the crawling of a robot in any case.The reason for the problem turns out that our host had blocked rogerbot along with several other malicious bots, they have now lifted this block and the site is able to be crawled.- David

            Nigel_Carr 1 Reply Last reply Reply Quote 0
            • Nigel_Carr
              Nigel_Carr last edited by

              Hi Christina

              I don't know how your site is set up but I can see that for some reason you are blocking access to the cgi-bin

              If that directory contains files that execute php or other permissions then that may well be your problem. It's the only directory you are blocking and since I haven't seen other Robots.tx blocking it, then I would hazard a guess that this is the root of your problem.

              Robots.txt

              User-agent: *
              Disallow: /cgi-bin/
              
              Sitemap: http://www.wychwoodflooring.com/sitemap.xml
              

              Regards

              Nigel

              ChristinaRadisic 1 Reply Last reply Reply Quote 0
              • ChristinaRadisic
                ChristinaRadisic last edited by

                Our hosting provider has banned Rogerbot as they see it as problematic!!!!

                They are a great hosting provider so this is going to be a difficult one.

                1 Reply Last reply Reply Quote 0
                • 1 / 1
                • First post
                  Last post

                Got a burning SEO question?

                Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


                Start my free trial


                Browse Questions

                Explore more categories

                • Moz Tools

                  Chat with the community about the Moz tools.

                • SEO Tactics

                  Discuss the SEO process with fellow marketers

                • Community

                  Discuss industry events, jobs, and news!

                • Digital Marketing

                  Chat about tactics outside of SEO

                • Research & Trends

                  Dive into research and trends in the search industry.

                • Support

                  Connect on product support and feature requests.

                • See all categories

                Related Questions

                • mcafeeonline

                  Unsolved Different DR on MOZ vs SEMrush

                  moz ahrefs semrush

                  My domain has a different backlink profile on Moz and different on SEMRush. I don't under whats accurate. my domain is an AI Jobs Portal https://www.ml-jobs.ai/

                  Moz Pro | | mcafeeonline
                  0
                • WebMarkets

                  Unsolved Is Moz Able to Track Internal Links Per Page?

                  internal linking

                  I am trying to track internal links and identify orphan pages. What is the best way to do this?

                  Moz Pro | | WebMarkets
                  0
                • baddjuju

                  Unsolved Mobile Rankings for me and competitors disappear in Moz but still ranking.

                  rankings reports keyword rankings google mobile

                  Hi, I'm trying to create an SEO report for my client however their mobile rankings have completely disappeared for Google Mobile rankings. Competitors rankings have disappeared as well. Could this be a Moz configuration issue?

                  Moz Pro | | baddjuju
                  0
                • Dustless

                  What's the best way to search keywords for Youtube using Moz Keyword explorer?

                  I want to optimize my youtube channel using identified keywords, but I'm concerned that the keywords I'm identifying work well for SERP's but might not be how people search in Youtube. How do a distinguish my keywords to be targeted for Youtube?

                  Moz Pro | | Dustless
                  0
                • NichGunn

                  Should I set blog category/tag pages as "noindex"? If so, how do I prevent "meta noindex" Moz crawl errors for those pages?

                  From what I can tell, SEO experts recommend setting blog category and tag pages (ie. "http://site.com/blog/tag/some-product") as "noindex, follow" in order to keep the page quality of indexable pages high. However, I just received a slew of critical crawl warnings from Moz for having these pages set to "noindex." Should the pages be indexed? If not, why am I receiving critical crawl warnings from Moz and how do I prevent this?

                  Moz Pro | | NichGunn
                  0
                • Kingalan1

                  MOZ Versus HUBSPOT??? If We Discontinue MOZ Subscription and Get HUBSPOT, Anything Lost?

                  How does Hubspot compare with MOZ? Doe it provide similar features or is the functionality very different? Is Hubspot complementary to MOZ or could it be used as a substitute? If we stopped our MOZ subscription and subscribed to Hubspot would we lose anything? Thanks, Alan

                  Moz Pro | | Kingalan1
                  0
                • rcman

                  Why is MOZ and Google search Volume so different?

                  A search term in MOZ shows the monthly search volume to be 49K. In Google, the same term shows the search volume at only 1300 monthly searches. Which do I trust? Thanks, Don

                  Moz Pro | | rcman
                  0
                • EEE3

                  Moz Pro vs. Moz Analytics

                  Beta version has been out for awhile. Curious to know what people think of Moz Analytics. Personally, I'm having a hard time making the switch from Pro to Moz Analytics because I'm so used to the navigation and layout of Pro. What does everyone else think of the new Moz Analytics? Advantages? Disadvantages?

                  Moz Pro | | EEE3
                  1

                Get started with Moz Pro!

                Unlock the power of advanced SEO tools and data-driven insights.

                Start my free trial
                Products
                • Moz Pro
                • Moz Local
                • Moz API
                • Moz Data
                • STAT
                • Product Updates
                Moz Solutions
                • SMB Solutions
                • Agency Solutions
                • Enterprise Solutions
                Free SEO Tools
                • Domain Authority Checker
                • Link Explorer
                • Keyword Explorer
                • Competitive Research
                • Brand Authority Checker
                • Local Citation Checker
                • MozBar Extension
                • MozCast
                Resources
                • Blog
                • SEO Learning Center
                • Help Hub
                • Beginner's Guide to SEO
                • How-to Guides
                • Moz Academy
                • API Docs
                About Moz
                • About
                • Team
                • Careers
                • Contact
                Why Moz
                • Case Studies
                • Testimonials
                Get Involved
                • Become an Affiliate
                • MozCon
                • Webinars
                • Practical Marketer Series
                • MozPod
                Connect with us

                Contact the Help team

                Join our newsletter
                Moz logo
                © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                • Accessibility
                • Terms of Use
                • Privacy

                Looks like your connection to Moz was lost, please wait while we try to reconnect.