How do i cancel the free trial?
-
I had to get the free trial to complete a course that i was doing, but i really dont have money to pay, and want to cancel it. How do i do that?
I saw anothers questions about cancelling, they say "go to account and billing then click in cancel subscription" or anything like that, but dont have anything here!
Take a look at my print about "account and billing" page: http://prntscr.com/h460m9
Please, help me.
-
If the cancel link was hidden, just view source of "My Subscription" Page and then search (ctrl+f) "cancel". Next click in the link like "https://moz.com/auth/account/xxx?redirect=/subscriptions/cancel/xxx" and done.
-
Hey there!
Ah, it looks like you're a Udacity student. These subscriptions are slightly different from regular subscriptions - could you please pop a message over to help@moz.com so we can organise your cancellation for you?
Thank you!
-
I posted a print from "https://moz.com/subscriptions", i really can't find that option!!!
Here: http://prntscr.com/h49let
Please tell me on that print where is that ""Cancel Moz Pro"" option!
-
Hi there!
To cancel your Moz Pro subscription, you'll just need to log in and head here: https://moz.com/subscriptions
From that page, you can hit the "Cancel Moz Pro" option next to your current subscription. You’ll have access to your subscription for the most recent billing period, but after that your access will end and your card won’t be charged.
It’s not always easy to access the resources you need when you’re just starting out, but remember you can always use Mozbar, Open Site Explorer, and a few other tools for free, and keep an eye on Moz Academy and our blog for fresh & fancy SEO advice!:)
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Cancelling without loosing data
Hello, Is it possible to cancel my Moz pro account for a few months without loosing the data and then reopen it a few months from now. Thank you,
Product Support | | seoanalytics0 -
Unauthorised charge after free trial
Hi I would like to ask why was my card Charge when i didnt opt in to go to moz pro after the 30 day trial. I tried your service after a few days and didnt check again. Then today i i noticed theres a charge on my card for moz pro $179? This is the last email i received about my trial ending and i i didnt subscribe to moz pro.
Product Support | | ShoutoutDigitalPerth0 -
I want to Moz refund my money. My trial just expired and i had forgotten to cancel
Hi, As the title states, I forgot to cancel our subscription before the trial expired and was charged USD 159.00. The product isn't a good fit for us at the moment. Will look at in the future again. Thanks J
Product Support | | jandigitalstudios_seo0 -
Refund from Cancelled Account
Hi, I had two email addresses with Moz accounts, and I thought the free trial had been cancelled on the other (bsalazar@retina2020.com). I just got billed today. Can this charge be refunded for this account? Thank you for your help!
Product Support | | thenumberfour0 -
I created a trial account and forgot to cancel it. I am a student and have just had a direct debit of £100 from my account.
I created an account for some research for my uni work and forgot to cancel my account. I am now £100 down and I dont want to use Moz any more. Could you please refund my account as I am a student and cannot afford this service. My Account is ** and my email is **
Product Support | | amberjmorrison0 -
My trial version has expired and I didn't cancel the account. Need urgent refound!
Hello! I need help, I can't afford this right now and I didn't cancel by mistake, not on purpose. It happened that the mails -don't know why- arrived to de spam folder and I didn't know that I was being charged directly. I tried Moz for a presentation to a prospect two months ago. But I didn't get the client, so I still can't afford, it and I didn't use it. I'm sorry for the mistake, I only noticed this today when I checked my Spam folder casually. Please I need a refound! I will get a pro a account in the future, as soon as I can, because I love Moz! But now it's impossible to me to afford it, I'm in a big trouble. I hope you can understand my situation. Thanks a lot!
Product Support | | Viole550 -
Can I add more than 100 keywords while under Free Trial?
Since signing up for a trial account we've imported around 200 keywords that we'd like to start tracking. We added in our keywords last Friday, but as of today (Monday) I can only see 100 KWs displayed under the Keywords Analytics view. My first assumption was that there's a 100-KW cap for trial accounts, but while adding our KWs we received no message or notice that we'd maxxed out the amount we could add and made it all the way to the end of the list of 200. Is this in fact the case? Thanks in advance.
Product Support | | Business-Software.com0 -
Where is the Moz Pro free trial?
Since SEOmoz become Moz, I can't find the Moz Pro free trial registration page. Anyone?
Product Support | | Elchanan0