Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Moz can't crawl my site.
-
Moz cannot carry out the site crawl on my online shop. Not really sure what the issue is, it has no problem getting onto my site when you use www. before the address, but it needs to be able to access bluerinsevintage.co.uk
Stuck as what to do, we are a shopify store. Anyone else had this problem, or know what i need to change so they can crawl the site? thjis is the page they are getting when trying to get on bluerinsevintage.co.uk but if they use www.bluerinsevintage.co.uk the site comes up.
Adam
-
Hey Adam!
Thanks for reaching out to us!
Your website works perfectly at www.bluerinsevintage.co.uk and our crawler would have no problem accessing that page, however, your Campaign is set up to track the following site: bluerinsevintage.co.uk
https://www.screencast.com/t/lfDM1Zxjbzw
When we try to access that site in the browser I get the following error message:
https://www.screencast.com/t/qLHhbQcH
Our Crawler will always start from the HTTP seed laid out in your Campaign Settings e.g. bluerinsevintage.co.uk, and once it successfully reaches that page it should then be redirected to www.bluerinsevintage.co.uk
Perhaps someone on this forum or an external web developer/administrator would be able to advise on how to remove this shopify error message? Once this is sorted out, we should be able to crawl your site successfully
Let me know if you have any other questions!
For general troubleshooting of crawler issues please check our guide https://moz.com/help/moz-pro/site-crawl/crawl-troubleshooting
Eli
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Can Moz Monitor a JS Site?
We are building a new site that, on the blog landing page, uses JS to populate the individual blog article links on the page. The links are not viewable in the page source, but do appear once the page fully renders. After running an on-demand crawl of the site (in QA...not indexed yet), it appears that Moz isn't indexing these pages, and it also isn't reading other page elements that load later (like an H1 that is rendered in JS but not in page source). Are we going to be able to use Moz to track this site? Is there some setting to help?
Getting Started | | Rodrigo-DC0 -
MOZ point
I don't know why, but since a week ago I'm not receiving moz point for my activity on moz forum. Example
Getting Started | | Roman-Delcarmen
Today I posted 3 answer in the Question section but in my moz profile does not show the 3 moz point that normally I receive for that. I week ago suddenly I received 20 moz point, why I dont have any idea, maybe someone mark one of my asnwer as good answer. So my point is where I cant found the exact tracking record of my activity1 -
Our crawler was not able to access the robots.txt file on your site
Hello Mozzers! I've received an error message saying the site can't be crawled because Moz is unable to access the robots.txt. I've spoken to the webmaster and he can't understand why the robot.txt can't be accessed in Moz. https://www.thefurnshop.co.uk/robots.txt and Google isn't flagging anything up to us. Does anyone know how to solve this problem? Thanks
Getting Started | | tigersohelll0 -
What is the IP address of the MOZ crawlbot?
Our preproduction site is restricted to a specific IP range. Prelaunch I'd like to use MOZ to check the site but this obviously isn't currently possible. Is there an IP range I can whitelist ?
Getting Started | | mrphome0 -
How can I find out what is the list of keywords I currently use in my website?
How can I find out what is the list of keywords I currently use in my website? In other words I want to know my current state of keywords
Getting Started | | Rosalia.Perez0 -
How long does it usually take Moz to populate information for a new Web site?
We recently launched (9/13/2013) an e-commerce Website and added the campaign to SEO MOZ. Week after week the Domain Rank is 1 and none of our keyword stats or link stats are populated. We have another Moz campaign that posts weekly updates and is doing extremely well. I'm just wondering how long it usually takes Moz to start populating all the analysis stats? I'm also wondering if there might be a campaign setting buried somewhere that I need to enable or maybe it just takes more than 5 weeks? Any insights would be much appreciated. Here's the new URL we need to track with MOZ: http://www.imsportshq.com
Getting Started | | Tripper0